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Counter Professional Jobs (NOW HIRING)

Parts Authority

Auto Parts Counter Professional

UT · On-site

$18.50 - $20/hr

Our professionally trained and experienced counter people are dedicated to helping customers find the perfect parts and brands for their needs. We partner with over 400 top-tier suppliers, including ...

Parts Authority

Auto Parts Counter Professional

Norwalk, CT · On-site

$19.44 - $20.50/hr

Our professionally trained and experienced counter people are dedicated to helping customers find the perfect parts and brands for their needs. We partner with over 400 top-tier suppliers, including ...

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Counter Professional information

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$12

$16

$18

How much do counter professional jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for counter professional in the United States is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $16.35 per hour, depending on experience, location, and employer.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What cities are hiring for Counter Professional jobs?

Cities with the most Counter Professional job openings:

What are the most commonly searched types of Counter jobs?

The most popular types of Counter jobs are:

What states have the most Counter Professional jobs?

States with the most job openings for Counter Professional jobs include:

Counter Professional jobs near you

Full Time Counter Professional

Arnold Motor Supply

Webster City, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Arnold Motor Supply rating

6.8

Company rating: 6.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description

Auto parts as a career? With the right company, it's a great gig! For nearly 100 years, Arnold Motor Supply has provided amazing career opportunities for those who really like:

  • Being part of a team that feels like family
  • The possibility of turning a passion into a career. If you're not already a parts genius, we'll help you get there.
  • To solve problems and gain a huge sense of accomplishment by helping people


These things are the at the heart of what makes a great Counter Professional in one of the 80 locations of our Midwest-based company. We like to keep things simple - we focus on relationships, expertise, and service.


What's in it for you? Here are a few things to consider:

  • More than 85% of our current managers were promoted from within our company. We'll teach you our business and give you plenty of opportunity to take your growth as far as you want.
  • We're not the biggest auto parts place, but we're the best for people who want something different - dare we say "better?" Our focus is people - our customers and the Arnold Motor Supply team. Plus, you could become one of our full-time employees who own the company, which we think is cool.
  • Pay and benefits are important, and we must do well in this category - we have a VERY long average tenure. (Disclaimer - None of us own yachts or jets, but we could probably get parts to repair some of them!).
  • We are regularly named a Top Workplace, and we have no plans of that changing.

Our Benefits That Work for You

Benefits can mean different things to different people, but for us, it's making sure our associates can take care of themselves, their families, and their communities.

  • Medical & Prescription Drug Coverage
  • Dental Insurance
  • Vision Insurance
  • 401k Retirement Plan
  • Employee Assistance Program
  • Paid Time-Off
  • Paid Holidays
  • Life And AD&D
  • Voluntary Group Short-Term Disability


Requirements

  • Auto parts knowledge or experience is great, but we'd be happy to teach you
  • Team is important (as in family)!
  • Prefer to receive great service (we do, so we make sure we PROVIDE exceptional service)


Physical/Other Requirements

  • Lifting of a minimum of 50 pounds; standing, lifting, twisting, bending, walking and sitting
  • Basic computer proficiency: ability to utilize telephone

If this sounds like something you'd like to explore, we'd welcome your application!



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