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Counter Professional Jobs in Arizona (NOW HIRING)

Heritage Pool Supply Group, Inc.

Counter Sales

Tucson, AZ · On-site

$15.25 - $19/hr

The Counter Sales role is a key customer touchpoint, responsible for accurate order entry and ... By demonstrating professionalism, honesty, and respect, this role helps deliver an exceptional ...

Heritage Pool Supply Group Inc

Counter Sales

Tucson, AZ · On-site

$15.25 - $19.75/hr

The Counter Sales role is a key customer touchpoint, responsible for accurate order entry and ... By demonstrating professionalism, honesty, and respect, this role helps deliver an exceptional ...

White Cap

Counter Sales Associate

Tucson, AZ · On-site

$14.75 - $18.50/hr

Counter Sales Associate A position at White Cap isn't your ordinary job. You'll work in an exciting ... As the leading North American distributor for professional contractors, the White Cap family of ...

New

Betts Company

Counter Sales Representative

Phoenix, AZ

$25 - $32/hr

Represent Betts Company in a respectful, knowledgeable, and professional manner to customers ... Counter Sales Representative II * Perform all Level I responsibilities. * Maintain a daily average ...

POOLCORP

Counter Sales Associate

Scottsdale, AZ

$18 - $20/hr

The Counter Sales Associate works with customers to find what they want, create solutions and ... Handles questions and complaints in a timely and professional manner. * Accurately performs data ...

Horne Kia

Automotive Parts Counter

Gilbert, AZ · On-site

We are seeking a Parts Advisor to join our professional team. Parts Advisor Duties Include but are ... Automotive Parts Counter Qualifications: Must be a customer-oriented, self-motivated team player ...

Horne Kia

Automotive Parts Counter

Gilbert, AZ

We are seeking a Parts Advisor to join our professional team. Parts Advisor Duties Include but are ... Automotive Parts Counter Qualifications: Must be a customer-oriented, self-motivated team player ...

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Counter Professional information

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What are the most commonly searched types of Counter jobs in Arizona?

The most popular types of Counter jobs in Arizona are:

What cities in Arizona are hiring for Counter Professional jobs?

Cities in Arizona with the most Counter Professional job openings:

Counter Professional jobs near you

Parts Counter Representative

Certified Benz & Beemer

Scottsdale, AZ

$17.75 - $22.25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 21 days ago

Job description

Certified Benz & Beemer is looking for an experienced Parts Counter Representative to join our team. This position plays a vital role in providing our customers with outstanding and efficient service!

At Certified Benz & Beemer (CBB),  we are a family owned and operated business.  Our aim is to deliver the most trusted auto buying experience and has awarded us "Dealer of the Year" in Arizona with Dealerrater.com  practically every year since 2012.  We are also proud to have an A+ rating with the Better Business Bureau.  We pride ourselves on being able to provide to our customers and employees a place to work with the core values of customer service, quality of work, friendliness, and overall experience. 

We will provide a professional and financially satisfying job where you can positively impact our organization on a daily basis.  The Parts Counter Representative is responsible for providing customer and sales assistance in accordance with the company's policy.  They will act as the primary interface with the service department employees to sell the required parts and accessories our customers need. 

What We Offer

  • Excellent competitive Pay Plan
  • Health & Dental Insurance Benefits
  • Paid Vacation
  • Family-owned dealership for 20 years
  • 401-K Retirement Plan
  • Flexible work schedule
  • Bonuses
  • Opportunity for career growth and progression 

Parts Counter Representative Responsibilities

  • Commitment: ensure our Service Technicians have the required parts readily available when needed.
  • Excellence: Maintain an unparalleled level of detail and accuracy in a fast-paced environment. Focused on technician satisfaction while ensuring profitability.
  • Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the department and yourself. 

Parts Counter Representative Qualifications

  • Prior counter representative experience required for this position
  • Organized and Friendly personality
  • Time Management skills
  • Fantastic communication skills with your customers (service technicians)
  • Professional, well-groomed personal appearance
  • Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   

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