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Counter Professional Jobs in Washington (NOW HIRING)

Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations * Take full ownership of the counter area, pastry display and ...

Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations * Take full ownership of the counter area, pastry display and ...

Counter Service

Washington, DC · On-site

$15.75 - $19.25/hr

Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations * Take full ownership of the counter area, pastry display and ...

Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations * Take full ownership of the counter area, pastry display and ...

Counter Service

Arlington, VA · On-site

$16.25 - $19.50/hr

Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations * Take full ownership of the counter area, pastry display and ...

Counter Service

Bethesda, MD

$15 - $18.25/hr

Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations * Take full ownership of the counter area, pastry display and ...

Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations * Take full ownership of the counter area, pastry display and ...

Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations * Take full ownership of the counter area, pastry display and ...

Address guest concerns professionally and courteously, escalating issues to the leader on shift when necessary. Service & Operations * Take full ownership of the counter area, pastry display and ...

Parts Counter

Marlow Heights, MD

$17.50 - $22.75/hr

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

Parts Counter

Woodbridge, VA

$16 - $21/hr

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

Parts Counter

Bethesda, MD · On-site

$17.50 - $22.75/hr

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

Parts Counter

Marlow Heights, MD · On-site

$40K - $60K/yr

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

Parts Counter

Woodbridge, VA · On-site

$45K - $55K/yr

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

Parts Counter

Woodbridge, VA · On-site

$45K - $55K/yr

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

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Showing results 1-20

Counter Professional information

See Washington salary details

$14

$18

$21

How much do counter professional jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for counter professional in Washington is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $18.51 per hour, depending on experience, location, and employer.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What are the most commonly searched types of Counter jobs in Washington? The most popular types of Counter jobs in Washington are:
What cities in Washington are hiring for Counter Professional jobs? Cities in Washington with the most Counter Professional job openings:

COUNTER SALES WAREHOUSE (46807)

City Electric Supply

Rockville, MD

$17.15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


City Electric Supply rating

7.6

Company rating: 7.6 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

164th of 415 rated retail wholesalers


Job description

Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service.

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches worldwide, of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values.

Summary

The Van Driver / Warehouse Employee is responsible for all aspects of customer delivery including packing orders, mapping delivery routes, handling delivery paperwork, providing exceptional customer service, and maintaining the delivery vehicle and maintenance records. This role also supports warehouse functions such as receiving material, maintaining warehouse organization, shipping materials, and preparing customer orders. The Van Driver / Warehouse Employee collaborates with other branches to ensure customers across the CES network receive a consistently high level of service.

Essential Job Functions

  • Drive safely and follow all traffic regulations.
  • Inspect and maintain vehicle safety.
  • Maintain cleanliness of the company vehicle.
  • Check in and put up stock.
  • Help maintain cleanliness of the warehouse.
  • Pull orders for deliveries.
  • Back up counter staff with orders and customers.
  • Assist in counting during Stock Take.
  • Communicate customer feedback to the Branch Manager.

Education/Experience

  • Valid driver's license required.

Competencies

  • Strong oral and written communication skills.
  • Ability to balance multiple tasks.
  • Ambitious and motivated to grow within the organization.
  • Team player with an open mind.
  • Customer service focused.

Benefits Offered

  • Medical, Dental, Vision Insurance.
  • 401(k) company match program.
  • Telehealth.
  • Short-term and Long-term disability insurance.
  • Basic and AD&D Life Insurance paid for by the company.
  • Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
  • Employee Assistance Program - mental, physical, financial wellness.
  • Auto and Home Insurance discount.
  • Paid Time Off and 7 paid Holidays.
  • Paid Pregnancy, Parental, and Adoption Leave programs.
  • Employee Discount Program.
  • Training Programs.
  • Internal growth opportunities in a fast-growing company.
  • Potential for Bonuses.
  • In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

Supervisory Responsibility

This position has no supervisory responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. We support protected veterans and individuals with disabilities through our affirmative action program.

Attention Applicants

If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contactus at HRServices@cityelectricsupply.comor 1-855-571-2477.

City Electric Supply is a drug free workplace. For further information about CES, visit our website at www.cityelectricsupply.com.


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