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Counter Professional Jobs in Washington (NOW HIRING)

asburyauto

Parts Counter Clerk

Woodbridge, VA · On-site

$12.77/hr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter ... Excellent communication and customer service skills, and able to maintain a professional image and ...

Ourisman Mitsubishi

Parts Counter

Temple Hills, MD · On-site

$40K - $60K/yr

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

Ourisman Hyundai

Parts Counter

Laurel, MD · On-site

$15 - $33/hr

... professional customer interaction - Familiarity with parts catalog tools and inventory software ... up so the counter stays ready. Throughout the day, you bounce between quick questions, more ...

asburyauto

Parts Counter Clerk

Woodbridge, VA · On-site

$12.77/hr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter ... Excellent communication and customer service skills, and able to maintain a professional image and ...

asburyauto

Parts Counter Clerk

Woodbridge, VA

$12.77/hr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter ... Excellent communication and customer service skills, and able to maintain a professional image and ...

Genuine Parts Company

Store Counter Sales

Springfield, VA · On-site

$18.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Employee stock purchase plan, tuition reimbursement, professional development opportunities, and ...

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All JobsCounter Professional JobsCounter Professional Jobs in Washington

Counter Professional information

See Washington salary details

$14

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How much do counter professional jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for counter professional in Washington is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $18.51 per hour, depending on experience, location, and employer.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What are the most commonly searched types of Counter jobs in Washington? The most popular types of Counter jobs in Washington are:
What cities in Washington are hiring for Counter Professional jobs? Cities in Washington with the most Counter Professional job openings:
Counter Professional jobs near you

Parts Counter Clerk

asburyauto

Woodbridge, VA • On-site

$12.77/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Parts Counter Clerk at Koons Woodbridge Buick GMC, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience. Does this sound like you? Apply now!

The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.

  • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
  • Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
  • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
  • Pull and fill orders from stock
  • Notify  parts manager of out-of-stock parts or shop materials that need immediate attention
  • Notify all necessary parties when special ordered parts have been received
  • Pull orders and ensure sure all parts are tagged with customer names and job number
  • Follow department policy and instructions on the special ordering of parts, plus S.O. aging
  • Follow up on back-ordered parts and replenishes assigned inventory daily
  • Maintain a prompt, efficient and timely flow of paperwork
  • Makes sure all internal requests for parts are billed on service repair order
  • Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Receive payment from retail customers or obtain credit authorization
  • Assist outside sales representatives with their orders
  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong computer & phone skills is required (Internet, MS Outlook)
  • Proficient in CDK is a plus!
  • Degree in automotive technology or military equivalent experience
  • Bi-lingual is always a plus!
  • Must be at least eighteen years of age
  • Must have a valid Driver’s License
  • Must be able to pass pre-employment screen (background and drug test)

Company Benefits:

Pay and Recognition: 

  • Weekly pay
  • $12.77 per hour plus commission
  • Paid holidays & paid time off 
  • Paid training 
  • Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement: 

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans 
  • Up to 12 weeks paid pregnancy leave (disability leave) 
  • Paid Parental Leave 
  • Health savings 
  • Flex spending accounts (tax free) 
  • Short-term and Long-term disability plans 
  • Life Insurance (Whole Life and Term) 
  • 401k with company match

Learning, Tuition Assistance and Career Development: 

  • Digital career path tool to assist with career development 
  • Continuous training through Asbury's Internal Learning Management System 

Professional growth and development opportunities Additional advantages: 

  • Student loan relief resources 
  • Employee assistance program 
  • Employee discounts on parts and service repairs 
  • Scholarship awards 
  • Opportunities to join our community service initiatives, which includes paid volunteer hours 
  • Aggressive Employee referral program with bonus opportunities

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