Correctional Case Manager Jobs in Colorado (NOW HIRING)

Department Information This position is only open to Colorado state residents. Work Location: The primary work location for this position will be the Denver Complex, which consists of the Denver Reception and Diagnostics Center (DRDC) and Denver Women's Correctional Facility (DWCF) located in Denver. The first vacancy is located at DRDC in Programming.

The eligible list established with this recruitment may be used to fill multiple and/or future vacancies in these areas. If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado.

Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient. In addition to a great agency and rewarding, meaningful work, we offer: Distinctive career advancement opportunities throughout the state system; Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined; Contribution Plan plus 401K and 457 plans. Member Contribution Rates.

Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits; Medical and dental health plans; Short and long term disability coverage; Paid life insurance; 11 paid holidays per year plus vacation and sick leave; Wellness program, tuition reimbursement, training opportunities and more; Visit State of Colorado Employee Benefits. for more information. Description of Job This position provides daily case management functions of the Colorado Department of Corrections (CDOC).

Utilizing an advocacy-based team approach to case management, this position will focus on successful offender re-entry into society. Primary job duties and responsibilities in Programming include, but are not limited to: Conduct an initial assessment and admission data summary that includes criminal history, social history, medical, dental, mental health needs, occupational experience and interests, vocational programming, education, and previous information reported by the CDOC or other criminal justice organizations; Retrieve and enter information by accessing CDOC information systems and utilizing internal and external data sources; Analyze retrieved data and investigate for linked information; Meet with individual offenders to identify and collect meaningful information to develop an initial case management plan; Locate wants and warrants for law enforcement agencies and communicate location; Utilizing Colorado Transitional Accountability Plan (CTAP) criteria, recommend custody level and facility placement; Other duties as assigned. Primary job duties and responsibilities for all other positions include, but are not limited to: Meets with individual offenders to effectively guide them in accordance with CDOC needs and regulations, Federal Laws, State Statues and other case management goals and objectives ensuring continuity of care from intake to release; Deliver case management services utilizing motivational interviewing and cognitive based interventions in alignment with Colorado Transitional Accountability Plan (CTAP); Identify and collect meaningful information in relation to criminogenic needs; Determines an individual case plan, proper programmatic needs, and goals in collaboration with the offender; Coordinate offender access to work, education, treatment and recreational programs, determine earned time grants, develop initial parole board risk assessments and actions, and design parole plans; Monitor, evaluate, and record progress; Complete assessments and updates at regular intervals in accordance with CDOC policy and case management procedures; Maintain regular interaction with offenders coordinating medical and mental health and/or substance treatment, education, program referrals, work assignments and periodic CTAP re-assessment, as needed; Research case files and prepare plans for presentation to the community and parole boards; Assist offenders in preparing for transition; Maintain a multidisciplinary network of effective communication, providing opportunities for offenders to receive feedback, crisis intervention, and grievance resolution; Stresses results oriented direction in guiding offender behavior to conform to socially acceptable standards through role modeling pro-social behavior while monitoring physical, mental and emotional well-being of assigned offenders; Teaches pro-social classes to offenders; Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights MINIMUM QUALIFICATIONS Three (3) years of experience working directly with a *hard to serve high needs client population in a correctional or human services environment providing case management work to include case planning, assessment of risks and needs, coordination of community services and/or identifying needs and referring to appropriate resources, and monitoring compliance and overall case supervision as your primary assignment. Additional components may include multidisciplinary staffing/regular meetings, resolving client issues, and aiding offenders in locating housing and acquiring employment. *Hard to serve needs clients include individuals with multiple barriers to employment, lack of educational or occupational skills attainment, low-income workers earning wages below self-sufficiency, low levels of literacy or English proficiency, disability status, basic skills deficient, homelessness, ex-offenders and justice involved, and public assistance dependency.

- OR - Three (3) years of **corrections experience which must include one (1) year experience with a hard to serve needs client population providing components of offender management exhibited by involvement and familiarity with processes that directly affect offender classification, programming, or daily living which provide progressive opportunities for appropriate placement to include involvement in: Internal Classification Committees (ICC), Classification Hearings, Job Placement and Supervision, Individualized Program Instruction/Tutoring, Multi-Disciplinary Staffing, Responding to Offender Grievances and Resolving Offender Issues, Offender Housing Placement and Movement, Intelligence Gathering and Processing, as well as Role Modeling Pro-Social Behaviors while maintaining Positive Professional Communications by providing the offender population with Crisis Intervention. Additional components may include components such as aiding offenders in locating housing, help with acquiring employment, and community resources/ support to include regular meetings with clients, coordination of services and/ or assessing client's needs and referring to appropriate program intervention. Experience may also include aiding clients with over coming barriers for stability in reaching re-entry goals.

**Corrections-related experience is defined as experience in which the employee provided a direct service to/with clients detained against their will such as custody/control, teaching, social work, nursing, food service, and general maintenance; or supervised offenders in the implementation of a program such as correctional industries. This experience is not typically earned in clerical support programs. NOTE: Entry level officers and clerical support experience does not have the authority outlined in the minimum qualifications to perform components of offender management as it relates to classification hearings, ICC, Multi disciplinary staffing, vetting responses to offender grievances etc.

Therefore, experience as an entry level officer and clerical support does not meet the definition of offender management as outlined in the minimum qualifications. - OR - A combination of education (Criminal Justice, Social Work, Sociology, Psychology or similarly related field) and experience as defined above equal to three (3) years. Experience must be clearly described, in your own words, within the work experience section of your application to meet this requirement.

Positions held within corrections must be separated by classification, dates, and duties or the application may not be accepted. (Experience less than full time will be prorated). Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for.

This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the "work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.

ONLY APPLICANTS WHO MEET THE MINIMUM AND SPECIAL QUALIFICATIONS FOR THE VACANCY WILL BE INCLUDED IN THE COMPARATIVE ANALYSIS PROCESS. Required Competencies Significant interpersonal/customer service skills; Strong written and oral communication skills; Highly effective critical thinking/decision making/problem solving skills; Demonstrated ability to organize, plan and prioritize; Keen ability to multi-task and demonstrate flexibility; Strong self motivation; Established proficiency in position-related office technologies; Compelling attention to detail: Ability to read and comprehend the English language; Ability to effectively communicate fluently in English both verbally and in writing; Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind; Self-control, a strong sense of ability to work in stressful, potentially violent situations; Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift; Tolerance to stress, confinement, and high-stakes interaction; Preferred Qualifications (Candidates may receive higher ratings for possessing the preferred qualifications criteria). Experience in/with: Thorough knowledge of Evidence Based Practices and Interventions for the successful re-entry of inmates; Proven ability to provide efficient and effective service to hard to serve clients with medium/high risk needs; Excellent ability to coordinate services and cooperate with others toward a common goal; Proficiency in Microsoft Office (Word, Excel) and Google Suite (Gmail, Drive, Sheets, Docs).

IMPORTANT INFORMATION The Assessment Process: Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ's will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

Be sure the "Work Experience" section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above. Resumes and "see resume" statements will not be accepted in lieu of the "Work Experience" section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.

Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher. Those rehired or reinstated after six months' separation will be calculated using the same formula for new hires and promotions. Please note that while this change in role may constitute a change in title and/or responsibility, salary adjustments are not guaranteed and may be influenced by factors such as internal pay equity, budget constraints, market benchmarks, or the individual's current compensation level.

Any changes to compensation will be determined separately and communicated accordingly. If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application. If an unofficial copy of transcripts is being submitted at the time of application, transcripts from colleges or universities outside the United States must be assessed for U.S

equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.

Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution. In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it

**You are encouraged to print a copy of this announcement for your records** Conditions of Employment: All job offers are contingent upon a successful medical screening by a healthcare professional, certifying the candidate's ability to perform the essential functions of the position. Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOC's consideration of application for employment. Must be 21 years of age Possess a valid dr...