ZipRecruiter

Log In

1

Cornerstone Bank Jobs (NOW HIRING)

Cornerstone Bank

Customer Service Representative

Spencer, MA · On-site

$16.50 - $22.50/hr

About Cornerstone Bank Cornerstone Bank was established in 2017, built on a legacy of community support and a commitment to helping individuals and businesses thrive. With deep roots in Worcester ...

Cornerstone Bank NE

Teller

Aurora, NE · On-site

$16 - $20/hr

This is a full-time position with the full Cornerstone Bank employee benefit package. JOB RESPONSIBILITIES: Receive and process customer deposits, withdrawals, check cashing and loan payments ...

Cornerstone Bank

Loan Assistant

Aurora, NE · On-site

$37K - $46K/yr

Will provide unmatched customer service and exhibit and uphold Cornerstone Bank culture, core values and mission. This is a full-time position with the full Cornerstone Bank employee benefit package.

Cornerstone Bank NE

Loan Assistant

Aurora, NE · On-site

$37K - $46K/yr

Will provide unmatched customer service and exhibit and uphold Cornerstone Bank culture, core values and mission. This is a full-time position with the full Cornerstone Bank employee benefit package.

Cornerstone Bank NE

Teller

Polk, NE · On-site

$16.50 - $20.50/hr

This is a full-time position with the full Cornerstone Bank employee benefit package. JOB RESPONSIBILITIES: Receive and process customer deposits, withdrawals, check cashing and loan payments ...

Cornerstone Bank NE

Legal Assistant

York, NE · On-site

Will provide unmatched customer service and exhibit and uphold Cornerstone Bank culture, core values and mission. This is a full-time position with the full Cornerstone Bank employee benefit package.

Cornerstone Bank

Customer Service Specialist

Bismarck, ND · On-site

$16.50 - $22/hr

Bismarck, ND Employment Type: Part-Time About Us At Cornerstone Bank, we do more than banking - we build relationships, embrace bold ideas, and empower our people. We value positivity, teamwork ...

Cornerstone Bank

Trust Administrator

York, NE · On-site

Trust Administrator Full Time York, NE, US Cornerstone Bank is currently taking applications for a Trust Administrator in York. Responsibilities will include the oversight of Trust Client ...

Cornerstone Bank NE

Trust Administrator

York, NE · On-site

Cornerstone Bank is currently taking applications for a Trust Administrator in York. Responsibilities will include the oversight of Trust Client relationships. Successful candidates will administer ...

Cornerstone Bank NE

Trust Administrator

York, NE · On-site

Trust Administrator Full Time York, NE, US Cornerstone Bank is currently taking applications for a Trust Administrator in York. Responsibilities will include the oversight of Trust Client ...

Cornerstone Bank

VP, Mortgage Sales Manager

Spencer, MA · On-site

$84K - $250K/yr

About Cornerstone Bank Cornerstone Bank was established in 2017, built on a legacy of community support and a commitment to helping individuals and businesses thrive. With deep roots in Worcester ...

previous pagenext page

Showing results 21-40

All JobsFinance And Insurance JobsCornerstone Bank Jobs

Cornerstone Bank information

See salary details

$27.5K

$113.2K

$170K

How much do cornerstone bank jobs pay per year?

As of Sep 15, 2026, the average yearly pay for cornerstone bank in the United States is $113,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $141,500.00 per year, depending on experience, location, and employer.

What is Cornerstone Bank?

Cornerstone Bank is a community-focused financial institution that offers a range of banking services to individuals, businesses, and organizations. Their services typically include personal and business checking and savings accounts, mortgages, personal and business loans, online and mobile banking, and investment options. Cornerstone Bank is known for its customer service and local community involvement. They aim to support their customers' financial goals with personalized solutions and convenient banking tools.

What skills and qualifications are needed to thrive as a banker at Cornerstone Bank?

To thrive as a Banker at Cornerstone Bank, you need a solid understanding of financial products, customer service, and banking procedures, generally supported by a degree in finance or business. Familiarity with banking software, loan processing systems, and compliance regulations such as AML/KYC is typically required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help professionals excel in this client-facing role. These skills are crucial for building trust with clients, ensuring regulatory compliance, and supporting the bank’s financial operations.

What opportunities for career advancement are available at Cornerstone Bank?

Cornerstone Bank is known for fostering internal growth by offering mentorship programs, professional development workshops, and clear pathways for advancement within various departments such as retail banking, commercial lending, and operations. Employees are encouraged to pursue additional training and certifications, which are often supported through tuition reimbursement or in-house seminars. Regular performance reviews help identify strengths and areas for development, ensuring team members are well-positioned for promotions or lateral moves that align with their interests and skills.

What is the difference between Cornerstone Bank vs Loan Officer?

AspectCornerstone BankLoan Officer
CredentialsBanking license, possibly certifications like NMLSLoan origination license, NMLS certification
Work EnvironmentBank branches, corporate officesBank branches, client meetings, remote work
Industry UsageFinancial services, bankingMortgage and loan services, banking

Both roles operate within the banking industry, often at the same institution. A Loan Officer at Cornerstone Bank focuses on evaluating and approving loan applications, requiring specific licensing and certifications. Cornerstone Bank is the employer providing the environment and infrastructure for Loan Officers. While they work closely, the bank is the employer, and the Loan Officer is the role within it.

More about Cornerstone Bank jobs

What cities are hiring for Cornerstone Bank jobs?

Cities with the most Cornerstone Bank job openings:

What states have the most Cornerstone Bank jobs?

States with the most job openings for Cornerstone Bank jobs include:

What job categories do people searching Cornerstone Bank jobs look for?

The top searched job categories for Cornerstone Bank jobs are:

Cornerstone Bank jobs near you
Infographic showing various Cornerstone Bank job openings in the United States as of September 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $113,173 per year, or $54.4 per hour.

Customer Service Representative

Spencer, MA • On-site

Cornerstone Bank
See more jobs at Cornerstone Bankexternal

$16.50 - $22.50/hr

Other

Posted 16 days ago

Job description

About Cornerstone Bank
Cornerstone Bank was established in 2017, built on a legacy of community support and a commitment to helping individuals and businesses thrive. With deep roots in Worcester County and a strong presence throughout Central Massachusetts, Cornerstone combines the strength of a traditional bank with the personalized service of a local institution. Our community-based banking model allows us to deliver exceptional service with a personal touch-every time. At Cornerstone Bank, we foster a collaborative and inclusive workplace where innovation, teamwork, accountability, and excellence are more than just values-they're how we work every day. We empower our employees to grow professionally, serve their communities, and deliver outstanding customer experiences.
Position Summary
The Customer Service Representative is responsible for delivering exceptional customer service and support through a variety of channels, including phone, email, eChat, and online banking platforms. This role assists customers with account inquiries, product and service information, digital banking support, account maintenance, and problem resolution while ensuring a positive customer experience. Representatives develop a strong understanding of the Bank's products and services to identify customer needs, recommend appropriate solutions, and support sales goals. The ideal candidate is a strong communicator with excellent problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while maintaining compliance with banking regulations and policies.
Responsibilities and Accountabilities
  • Uses telephone, Internet, email, eChat, and word processing tools to communicate with the customer verbally and in writing.
  • Receives incoming telephone calls, emails or eChat from customers needing assistance with existing accounts, products/services, information and new account opening.
  • Performs outbound calls to customers in connection with specific service requests, to welcome them to new services and answer questions. Outbound will also be made to meet sales goals and objectives as determined by Cornerstone Bank.
  • Responds to customer inquiries by telephone, email, and eChat in an effective, courteous, professional and efficient manner per expectations laid out by management.
  • Adheres to and actively works towards meeting metric goals as laid out by management.
  • Handles questions and product inquiries from customers; recommends appropriate products and places orders for customers within our 'first call resolution' goal.
  • Handles complaints and other customer requests with empathy and understanding; welcomes customers to Cornerstone Bank's website, products and services.
  • Research customer issues and/or refers to proper personnel.
  • Performs file maintenance of customer account information and processes requests.
  • Has a broad understanding of, and is able to articulate and answer questions about, Cornerstone Bank's products and services. Identifies and actively follows up on customer sales opportunities in line with our need-based service model.
  • Investigates customer inquiries using multiple resources to ensure every customer receives complete and accurate information.
  • Perform risk assessment of electronic channels including, but not limited to remote deposit capture, online banking ACH origination, and debit card transactions to reduce the impact of fraud situations on both our customer and the Bank.
  • Provides technical support for online banking, mobile banking, zelle, and debit cards. This includes password resets, online banking registration issues, processing of checks deposited remotely, and debit card transaction issues.
  • Use online account opening website to assist customers.
  • Other related duties as assigned.
Qualifications
  • Basic math skills
  • Demonstrates professional communication skills, including active listening, strong customer service abilities and the ability to effectively engage with customers in a courteous and professional manner.
  • Must be articulate, speaks English fluently and uses proper diction and grammar; is able to enunciate clearly at all times and pace his/her conversation with that of the customer.
  • Proficient at maintaining dialog with customer while simultaneously processing information and documenting customer responses using a computerized scripting, order entry and reference system.
  • High level of interpersonal skills to handle sensitive and confidential situations and documentation.
  • Skilled at researching complex issues using online computer reference systems, web-based systems and printed documents
  • Available extended nights and weekends
Education/Training/Experience
  • High School Diploma or equivalent
  • Two years' experience as a Customer Information Rep or related customer service experience;
  • One year Teller experience preferred
  • Bilingual a plus
Technical Experience:
  • Proficient in MS Office (Word, Excel), Access, Outlook and the internet
  • Ability to use office equipment including fax, copiers, computers, headset and cell phone or other equipment as directed
Environment and Physical Activity:
  • The Customer Service Representative is in a typical call setting cubicle office type setting in which he or she is free to move about at will.
  • The Customer Service Representative must be able to sit for extended periods of time and be on the phone taking and making calls for long periods of time, up to 8 hours per day.
  • The pace of incoming calls is often continuous. A Customer Service Representative may handle an average of 100 calls in an eight (8) hour day.
  • The Customer Service Representative spends time writing, typing, speaking, listening, carrying, seeing (such as close, color and peripheral vision, depth perception), sitting, pulling, walking, standing, and reaching.

INDEPENDENT ACTION
Performs work independently within scope of established guidelines and practices. Consults with Manager where clarification or exception to Bank policy may be required.
NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required for this job.
Cornerstone Bank is an Equal Opportunity Employer. In compliance with Equal Opportunity Guidelines and the Americans with Disabilities Act, Cornerstone Bank provides reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Apply