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Copay Assistance Program Jobs in Florida (NOW HIRING)

Coral Connect LLC

Intake Specialist

Boca Raton, FL · Remote

$16.75 - $22.50/hr

Program Enrollment & Assistance Support * Identify patients eligible for manufacturer assistance programs or copay support * Initiate enrollment processes for assistance programs as applicable

Coral Connect LLC

Intake Specialist

Boca Raton, FL · On-site +1

$16.75 - $22.50/hr

Program Enrollment & Assistance Support * Identify patients eligible for manufacturer assistance programs or copay support * Initiate enrollment processes for assistance programs as applicable

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Copay Assistance Program information

What is a copay assistance program?

A Copay Assistance Program is a financial support initiative designed to help patients afford the out-of-pocket costs associated with prescription medications, such as copays, coinsurance, or deductibles. These programs are often sponsored by pharmaceutical companies, nonprofit organizations, or government agencies to ensure that patients can access the medications they need without facing financial hardship. Eligibility requirements and the amount of assistance provided can vary depending on the program and the patient's insurance coverage. Patients typically apply for the program and, if approved, receive financial aid directly or through their pharmacy at the point of sale.

What are the key skills and qualifications needed to thrive in a copay assistance program coordinator role?

To thrive as a Copay Assistance Program Coordinator, you need a solid understanding of healthcare reimbursement, insurance processes, and patient assistance programs, often supported by experience in healthcare administration or pharmacy. Familiarity with pharmacy benefit management systems, insurance verification tools, and patient management software is typically required. Strong organizational skills, empathy, and effective communication are crucial for interacting with patients, providers, and insurers. These skills ensure patients receive timely financial support for medications, improving treatment access and adherence.

What are some common challenges faced when working in a copay assistance program role?

Professionals working in Copay Assistance Program roles often encounter challenges such as navigating complex insurance verification processes, staying updated on frequently changing program eligibility requirements, and communicating effectively with both patients and healthcare providers. Balancing high volumes of applications while ensuring accuracy and compliance with regulatory standards is also a key part of the job. Successful team members develop strong organizational skills and a customer-service mindset to address patient concerns and facilitate access to needed medications.

What is the difference between Copay Assistance Program vs Pharmacy Technician?

AspectCopay Assistance ProgramPharmacy Technician
Primary RoleProvides financial assistance to patients for medication copaysAssists pharmacists with medication preparation and patient service
Required CredentialsVaries; often no formal certification requiredCertification or license often required
Work EnvironmentHealthcare settings, patient assistance programsPharmacies, hospitals, healthcare facilities
Industry UsageHealthcare, pharmaceutical companies, insurancePharmacy, healthcare services

While both roles operate within the healthcare industry, the Copay Assistance Program focuses on financial support for patients, whereas pharmacy technicians assist with medication dispensing and pharmacy operations. Understanding these differences helps clarify career paths and job functions in healthcare support services.

What are popular job titles related to Copay Assistance Program jobs in Florida?

For Copay Assistance Program jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Copay Assistance Program jobs in Florida look for?

The top searched job categories for Copay Assistance Program jobs in Florida are:

What cities in Florida are hiring for Copay Assistance Program jobs?

Cities in Florida with the most Copay Assistance Program job openings:

Copay Assistance Program jobs near you
Infographic showing various Copay Assistance Program job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution.

Product Manager (Pharma/Life Sciences)

AssistRx

Orlando, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

AssistRx rating

7.2

Company rating: 7.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

136th of 224 rated it services

Job description

About AssistRx
AssistRx is a market-leading healthcare technology company focused on accelerating patient access to life-changing therapies. Through our advanced platform and patient support ecosystem, we partner with pharmaceutical manufacturers, specialty pharmacies, and providers to remove barriers to therapy initiation and adherence.
Our solutions-including iAssist®, Hub Lite™, Prior Authorization, Benefits Verification, Copay, and Patient Assistance Programs (PAP)-power the end-to-end patient journey from prescription to therapy fulfillment.
At AssistRx, we combine technology, domain expertise, and patient-centric design to deliver measurable outcomes for both patients and life sciences partners.
About the Role
We are seeking a Product Manager with deep life sciences and patient access expertise to lead the strategy and evolution of our Patient Assistance Program (PAP) and Free Goods dispensing capabilities.
This is a high-impact, domain-driven role requiring strong experience in pharma hub services, PAP program design, and free drug fulfillment workflows. You will play a critical role in shaping how patients access therapies when affordability is a barrier-working closely with manufacturers, specialty pharmacies, and internal operations teams.
You will own the end-to-end product strategy and execution for PAP and related patient support offerings-balancing compliance, operational complexity, and patient experience while delivering scalable, tech-enabled solutions.
What You'll Own
Product Strategy & Domain Leadership
  • Define and execute the product vision and roadmap for PAP and Free Goods dispensing solutions
  • Serve as a subject matter expert (SME) in patient access, with a focus on eligibility, enrollment, and fulfillment workflows
  • Align product strategy with manufacturer brand goals, regulatory requirements, and patient affordability challenges

PAP / Free Goods Program Innovation
  • Design and optimize workflows for:
  • Patient eligibility & enrollment
  • Income verification & documentation management
  • Free drug ordering, dispensing, and replenishment
  • Compliance tracking and audit readiness (GxP / GDP awareness)
  • Partner with specialty pharmacies and distribution partners to improve fulfillment efficiency and patient time-to-therapy

Customer & Market Insight
  • Collaborate with pharma clients, field teams, and operations to deeply understand PAP program structures, KPIs, and pain points
  • Translate complex program requirements into scalable, configurable product solutions
  • Monitor competitive landscape across hub providers, PAP vendors, and digital health platforms

Cross-Functional Execution
  • Partner with Engineering, UX, Data, Clinical, Compliance, and Operations to deliver high-impact solutions
  • Ensure adherence to HIPAA, regulatory standards, and manufacturer-specific program requirements
  • Drive alignment across stakeholders in a highly matrixed environment

Product Lifecycle Ownership
  • Own full lifecycle: discovery → requirements → build → launch → optimization
  • Define KPIs such as: Time to therapy, PAP approval rates, Patient adherence, and Program utilization
  • Use data to continuously improve product performance and patient outcomes

Client Engagement & Thought Leadership
  • Act as a trusted advisor to pharmaceutical clients
  • Support implementations, workshops, and QBRs
  • Translate product capabilities into clear business value and outcomes

Execution Excellence
  • Lead Agile delivery: backlog prioritization, sprint planning, roadmap execution
  • Write high-quality user stories, acceptance criteria, and business requirements
  • Leverage tools such as Jira, Confluence, Aha!, Productboard

Requirements
Required Qualifications
  • 7+ years of Product Management experience, preferably in healthcare technology or B2B SaaS
  • Direct experience in life sciences/pharma services, specifically: Patient Support Programs (PSPs), Patient Assistance Programs (PAP) and/or Free Goods / free drug dispensing workflows
  • Strong understanding of Hub services (benefits verification, PA, copay, PAP)
  • Strong understanding of Specialty pharmacy and manufacturer ecosystems
  • Experience working in regulated environments (HIPAA, GxP, GDP, etc.)
  • Proven ability to translate complex operational workflows into scalable product solutions
  • Strong stakeholder management and client-facing experience
  • Experience working in Agile/Scrum environments

Preferred Qualifications
  • Experience with Pharmaceutical manufacturers or hub service providers
  • Experience with Specialty pharmacies or distribution networks
  • Familiarity with EMR/EHR integrations, claims data, and patient-level data workflows
  • Familiarity with FHIR / HL7 interoperability standards
  • Experience with Digital patient engagement tools (apps, portals, messaging)
  • Experience with Outcomes reporting and analytics dashboards
  • Experience with Automation or AI-driven workflow optimization
  • MBA or advanced degree in healthcare, business, or life sciences

Why This Role Stands Out
  • Own a mission-critical product area directly impacting patient access to therapy
  • Work at the intersection of technology, healthcare, and real-world patient outcomes
  • Influence strategy with top pharmaceutical manufacturers
  • Solve complex, meaningful problems in affordability and access

Benefits
  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance
  • Opportunity to impact patient outcomes through data-driven healthcare technology.
  • Collaborative and mission-driven culture that values innovation and continuous learning.
  • Access to cutting-edge cloud technologies and modern data engineering tools.
  • Competitive compensation, comprehensive benefits, and career growth opportunities

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

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