Controller Business Manager Jobs in Connecticut (NOW HIRING)

The Pharmacy Business Manager oversees pharmacy procurement, billing, and administration of the 340B Drug Pricing Program across Connecticut Children's and applicable affiliates. This role partners with pharmacy leadership and cross-functional stakeholders to support compliant, efficient, and financially responsible pharmacy operations. The position provides leadership for procurement, billing, and 340B personnel; supports regulatory compliance and operational improvement initiatives; and serves as a subject matter expert for pharmacy business systems and automated dispensing technology. This role may be required to travel to additional sites within the CT Children's organization.

Responsibilities

• 340B Program Compliance, Governance, and Audit Readiness-25%
• Pharmacy Procurement, Inventory, and Medication Supply Management-25%
• 340B Operations, Analytics, Systems, and Financial Optimization-15%
• Vendor Management, Contracting, and Financial Stewardship-15%
• Pharmacy Billing-10%
• Leadership, Staff Supervision, Education, and Operational Improvement-10%

Qualifications

• Education and/or Experience Required:
• Education: Associate's degree in business, healthcare administration, supply chain, pharmacy, finance
• Experience: Minimum 3–5 years of experience in pharmacy operations, pharmacy purchasing, healthcare supply chain, 340B program administration, healthcare finance, compliance, or related healthcare operational setting; if no Associate Degree, 5-10 years' experience required.
• Experience working within regulated healthcare environments requiring compliance with operational, financial, and regulatory standards.
• Education and/or Experience Preferred:
• Education: Bachelor's or master's degree in business, healthcare administration, supply chain, pharmacy, finance, or related field or PharmD or equivalent advanced pharmacy degree.
• Experience: Hospital-based pharmacy procurement and/or 340B program experience.
• Experience supporting pharmacy billing, reimbursement, or revenue cycle-related processes.
• Experience managing medication shortages, wholesaler relationships, group purchasing organization (GPO) strategy, or pharmacy inventory operations.
• Previous leadership or supervisory experience overseeing operational, analytical, technical, or pharmacy support staff.
• Experience supporting system implementations, operational reporting, audit preparation, or compliance monitoring activities.
• License and/or Certification Required:
• Current Connecticut Registered Pharmacy Technician or Pharmacist license, as applicable to role/credential.
• Pharmacy Technician Certification Board (PTCB) certification required if functioning in a pharmacy technician capacity.
• Completion of 340B University OnDemand core and role-specific modules within 6 months of hire and ongoing annual refresher training thereafter.
• Completion of ASHP Accreditation & Regulatory Compliance Certificate (or equivalent training) within 12 months of hire.
• Obtain Apexus Advanced 340B Operations Certificate and/or Apexus Certified Expert (ACE) certification within 18 months of hire.
• License and/or Certification Preferred:
• Current ACE, CHC, CMRP, CPSM, or equivalent professional certification.
• Additional continuing education or specialized training related to pharmacy operations, healthcare compliance, supply chain, or 340B program administration.
• Knowledge, Skills and Abilities:
• Understanding of 340B Drug Pricing Program requirements, including eligibility, registration, recertification, patient definition, diversion prevention, duplicate discount prevention, Medicaid billing, contract pharmacy oversight, GPO prohibition compliance, and audit readiness practices.
• Understanding of pharmacy procurement, healthcare supply chain operations, and inventory management processes, including wholesaler and GPO strategy, purchasing workflows, invoice reconciliation, distribution operations, vendor management, and medication shortage response.
• Familiarity with pharmacy billing, reimbursement workflows, and revenue cycle processes impacting medication charging and claim accuracy.
• Working knowledge of split-billing software, purchasing systems, MMIS/ERP systems, inventory and dispensing technologies, automated dispensing cabinets (ADCs), reporting platforms, and data integrity controls.
• Understanding of regulatory requirements and accreditation standards related to pharmacy operations, controlled substances, medication purchasing, and healthcare compliance.
• Understanding of operational and financial analysis principles, including utilization monitoring, savings analysis, inventory optimization, contract compliance, and expense management strategies.
• Familiarity with policy development, audit preparation, documentation standards, corrective action processes, and continuous quality improvement methodologies.
• Strong analytical and problem-solving capabilities with the capacity to identify operational risks, discrepancies, trends, compliance concerns, and process improvement opportunities.
• Proficiency in analyzing and interpreting data related to procurement, inventory, 340B operations, billing, utilization, audit findings, and financial performance.
• Effective leadership, coaching, staff development, and team coordination techniques.
• Strong organizational and prioritization capabilities with the capacity to manage multiple operational, compliance, and regulatory responsibilities simultaneously.
• Proficiency in developing policies, procedures, workflows, dashboards, training materials, and operational documentation.
• Strong written and verbal communication techniques with the capacity to collaborate effectively across departments and explain complex information clearly.
• Experience managing vendor, wholesaler, and stakeholder relationships and supporting contracting or negotiation activities.
• Proficiency with Microsoft Excel and pharmacy operational systems used for purchasing, inventory management, reporting, billing, and automated dispensing technology.
• Strong documentation, reconciliation, auditing, and follow-through practices to support regulatory readiness and operational accountability.
• Capacity to make sound operational decisions that balance compliance, financial stewardship, medication availability, and patient care priorities.
• Capability to lead operational activities during time-sensitive situations, including medication shortages, recalls, audits, system implementations, and process changes.
• Capacity to maintain a high degree of accuracy and attention to detail in purchasing, inventory, billing, reporting, reconciliation, and audit documentation.
• Ability to establish priorities, manage competing demands, and respond effectively to urgent operational issues.
• Capability to work independently while exercising sound judgment and maintaining accountability.
• Ability to build collaborative relationships with pharmacy, finance, compliance, supply chain, information technology, revenue cycle, legal, clinical, and external stakeholders.
• Commitment to continuous improvement, operational efficiency, and regulatory compliance initiatives.

Job Info

• Job Identification 5272
• Job Category Management
• Locations 282 Washington Street, Hartford, CT, 06106, US (Hybrid)
• Scheduled Days and Hours Mon-Fri 8-4:30p, as needed off hours for business needs