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Control Manager information

See Delaware salary details

$39K

$82.2K

$124.6K

How much do control manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for control manager in Delaware is $82,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $121,100.00 per year, depending on experience, location, and employer.

What are the main challenges a Control Manager might face when implementing new compliance procedures across multiple departments?

A Control Manager often encounters challenges such as resistance to change from staff, varying levels of process maturity across departments, and the need to coordinate training and communication effectively. Ensuring that all teams consistently adopt new procedures requires strong project management skills and the ability to tailor approaches to different stakeholders. Regular monitoring and feedback loops are essential to address issues promptly and maintain compliance standards throughout the organization.

What does a Control Manager do?

A Control Manager is responsible for overseeing and implementing internal controls within an organization to ensure compliance with laws, regulations, and company policies. They identify potential risks, develop procedures to mitigate those risks, and monitor the effectiveness of these controls. Control Managers often work closely with other departments to ensure proper risk management and to support audits. Their goal is to safeguard assets, prevent fraud, and improve operational efficiency.

What is the difference between Control Manager vs Control Technician?

AspectControl ManagerControl Technician
CredentialsTypically requires a bachelor's degree in engineering, industrial technology, or related field; certifications like Certified Control Systems Technician (CCST) are common.Usually holds an associate degree or technical diploma; certifications such as CCST or similar are beneficial.
Work EnvironmentOversees control systems, manages teams, and develops strategies in industrial or manufacturing settings.Performs hands-on installation, maintenance, and troubleshooting of control systems on-site or in workshops.
Employer & Industry UsageEmployed by manufacturing plants, power plants, or industrial facilities to oversee control operations.Works alongside control engineers and managers in similar industries, focusing on technical tasks.

The Control Manager typically holds a higher-level role with managerial responsibilities, overseeing control systems and teams, while the Control Technician focuses on technical installation and maintenance tasks. Both roles are essential in industrial settings, but they differ mainly in scope, responsibilities, and required credentials.

What are the key skills and qualifications needed to thrive as a Control Manager, and why are they important?

To thrive as a Control Manager, you need strong analytical skills, risk management expertise, and a background in finance or business, often supported by a relevant degree. Familiarity with risk assessment tools, internal control frameworks (such as COSO), and compliance management systems is typical, and certifications like CPA or CIA can be advantageous. Outstanding attention to detail, problem-solving abilities, and effective communication are vital soft skills for this role. These skills are crucial for identifying and mitigating risks, ensuring compliance, and maintaining operational integrity within an organization.
What are popular job titles related to Control Manager jobs in Delaware? For Control Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Control Manager jobs in Delaware look for? The top searched job categories for Control Manager jobs in Delaware are:
Control Manager jobs near you
Infographic showing various Control Manager job openings in Delaware as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,206 per year, or $39.5 per hour.
HR Quality Controls Manager - Vice President

HR Quality Controls Manager - Vice President

JPMorgan Chase & Co

Newark, DE • On-site

Full-time

Medical, Retirement

Posted 29 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 470 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Role Overview 

As a VP Manager in HR Quality Controls, you will lead the HR Quality Assurance Team, setting the quality strategy, operating, and performance standards across global Employee Help and Employee Relations processes supporting 265,000+ employees. You will drive a strong controls culture, deliver measurable improvements in quality outcomes, and partner with HR operations and control functions to reduce operational risk and improve employee experience.

Job Responsibilities

  • Manage and develop a team of QA analysts, including hiring, onboarding, goal-setting, coaching, and performance reviews.
  • Establish capacity planning, coverage models, and workload balancing to meet monthly/quarterly QA targets.
  • Create succession and cross-training plans to ensure resilience and continuity across time zones and peak periods.
  • Lead calibration sessions with internal teams and stakeholders to ensure consistent scoring and interpretation of policy.
  • Maintain and evolve SOPs/playbooks and ensure adherence to strict guidelines for investigation and documentation.
  • Ensure alignment with firmwide control programs and reporting requirements.
  • Act as a senior point of contact for HR operations leaders, Employee Relations partners, and control stakeholders on quality performance and trends.
  • Influence process owners to adopt systemic fixes; negotiate priorities and timelines across multiple teams.
  • Provide executive-ready reporting and synthesize trends into actionable recommendations.
  • Own dashboards/KPIs (e.g., defect rate, repeat errors, aging, rework, SLA impact, training effectiveness, risk themes).
  • Identify opportunities for automation/standardization in QA workflows and reporting (where appropriate)

Required qualifications, capabilities, and skills:

  • 5+ years of experience in quality assurance, controls, audit, operational risk, or HR operations (or equivalent).
  • 2+ years of people management experience (direct leadership of analysts/reviewers; coaching and performance management).
  • Demonstrated experience operating in a highly regulated, process-driven environment with strong documentation discipline.
  • Bachelor's degree required
  • Proven ability to set strategy and execute through others-driving outcomes across a distributed team.
  • Strong judgment with ability to make and defend decisions using policy, data, and risk-based reasoning.
  • Advanced stakeholder management: ability to influence without authority, handle escalations, and drive adoption of best practices.
  • Strong written communication: ability to produce clear, audit-ready documentation and concise leadership updates.
  • Strong organizational leadership: creates structure, prioritization, and disciplined follow-through across competing demands.
  • Comfort with global coverage and flexible scheduling to meet business needs across regions.

Preferred qualifications, capabilities, and skills:

  • Advanced degree or relevant certifications a plus.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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