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Contract Virtual Assistant Jobs in Arizona (NOW HIRING)

I3infotek

Legal Assistant

Phoenix, AZ · On-site

$18.50/hr

Phoenix, AZ 85004 ( Hybrid ) 3 Months Contract to Hire Rate: $18.5/Hour on W2 (Without Benefits ... Interviews: virtual interviews Convert to FTE: potentially, depending on their performance the ...

TS Group

Legal Assistant - Phoenix Hybrid

Phoenix, AZ · On-site

$18 - $18.50/hr

Legal Assistant (Hybrid / Virtual) - Join a Mission-Driven Legal Team! * Location: Central Phoenix ... Contract (Potential to convert to FTE based on performance in the first 4-5 weeks). Are you a ...

TS Group

Legal Assistant - Hybrid in AZ

Phoenix, AZ · On-site

$18 - $18.50/hr

Legal Assistant (Hybrid / Virtual) - Join a Mission-Driven Legal Team! * Location: Central Phoenix ... Contract (Potential to convert to FTE based on performance in the first 4-5 weeks). Are you a ...

Premier Truck Rental

Contract CDL Driver

Phoenix, AZ

$30/hr

Willingness to assist with loading/unloading as needed. NICE TO HAVE * Experience with car hauling ... Whether you're interested in group classes, virtual personal training, personalized workout plans ...

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Contract Virtual Assistant information

What is a contract virtual assistant?

Contract Virtual Assistants are independent professionals who provide administrative, technical, or creative support to businesses or entrepreneurs remotely, usually on a contract basis. They are not full-time employees but rather work on specific projects or for set periods as outlined in their contracts. Common tasks include managing emails, scheduling appointments, handling social media, data entry, and various other support services. This arrangement allows businesses to access skilled assistance without the costs and commitments of hiring a permanent employee.

What are the typical daily responsibilities of a contract virtual assistant?

As a Contract Virtual Assistant, your daily responsibilities can vary depending on your clients' needs, but commonly include managing emails and calendars, scheduling appointments, handling data entry, preparing documents, and conducting research. You might also assist with social media management, basic bookkeeping, or customer service tasks. Since you work remotely and often support multiple clients, effective communication and time management are crucial. Collaboration typically happens via email, project management tools, and virtual meetings, so being comfortable with digital platforms is essential to succeed in this role.

What are the key skills and qualifications needed to thrive as a contract virtual assistant, and why are they important?

To thrive as a Contract Virtual Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, typically supported by experience or relevant training. Familiarity with tools such as Microsoft Office, Google Workspace, project management platforms, and communication software is essential. Outstanding communication, time management, and problem-solving abilities set top performers apart. These skills are crucial for efficiently supporting clients, managing multiple tasks remotely, and maintaining high productivity in a virtual work environment.

What are popular job titles related to Contract Virtual Assistant jobs in Arizona?

For Contract Virtual Assistant jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Contract Virtual Assistant jobs in Arizona look for?

The top searched job categories for Contract Virtual Assistant jobs in Arizona are:

What cities in Arizona are hiring for Contract Virtual Assistant jobs?

Cities in Arizona with the most Contract Virtual Assistant job openings:

Contract Virtual Assistant jobs near you
Infographic showing various Contract Virtual Assistant job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Contact Center / Genesys Architect || Phoenix, AZ (Onsite) || Contract

Acestack

Phoenix, AZ • On-site

Contractor

Re-posted 19 days ago

Job description

Job Title: Contact Center Solution Architect with AI Expertise
Location: Phoenix, AZ (Onsite)
Type: Contract – W2 / C2C

Job Summary: We are seeking a highly experienced Contact Center Solution Architect with deep knowledge of Genesys platforms and hands-on experience in designing and migrating to modern CCaaS (Contact Center as a Service) environments. The ideal candidate will have strong expertise in AI-driven enhancements for customer experience, along with a solid understanding of IVR, routing logic, omnichannel servicing, and Workforce Management (WFM) systems.

Key Responsibilities:

  • Assess the current Genesys architecture (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and develop a comprehensive migration roadmap to a CCaaS platform.
  • Evaluate existing Genesys components to determine which should be migrated, retired, or replaced.
  • Analyze current call flows, routing logic, IVR structures, and skill-based routing to design optimized equivalents within the new CCaaS environment.
  • Lead the migration and integration of Workforce Management (WFM) functionalities, including forecasting, scheduling, and intraday performance.
  • Identify opportunities to enhance the customer experience using AI technologies such as:
    • Intent detection
    • Virtual assistants/chatbots
    • Predictive routing
    • Sentiment analysis
  • Collaborate with internal AI/ML teams to define and implement data-driven automation use cases.
  • Work cross-functionally with IT, customer service operations, business stakeholders, and external CCaaS vendors.
  • Participate in the vendor evaluation and selection process for CCaaS and AI platforms.
  • Conduct stakeholder interviews to gather requirements and understand downstream application impacts.

Required Qualifications:

  • Overall IT Experience: 10-15 Years.
  • Proven experience as a Solution Architect in contact center environments, especially with Genesys technologies.
  • Strong expertise in IVR design, omnichannel orchestration, routing logic, and customer journey mapping.
  • Hands-on experience in migrating legacy platforms to modern CCaaS solutions.
  • Solid understanding of Workforce Management (WFM) tools and principles.
  • Demonstrated ability to evaluate and integrate AI-driven solutions for enhancing customer experience.
  • Excellent communication, collaboration, and stakeholder management skills.

Preferred Qualifications:

  • Experience working with multiple CCaaS vendors (e.g., NICE CXone, Amazon Connect, Five9, etc.).
  • Knowledge of AI/ML platforms used in customer service environments.
  • Certifications in Genesys, CCaaS platforms, or relevant cloud technologies.

If interested, please share resume to Bishnuu@acestackllc.com; Anamikav@acestackllc.com

AceStack logo

About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

Social media

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