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Contract Session Border Controller Sbc Jobs (NOW HIRING)

Safelite Group

Senior Telecom Engineer

Columbus, OH

Experience supporting SIP-based voice architectures, SIP trunks, and Session Border Controller (SBC) technologies. * Experience working with multiple monitoring systems and correlating data from ...

Nokia

Care Engineer

Coppell, TX · On-site

$107K - $177K/yr

Provide technical support and guidance to customers, focusing on IP Telephony and Session Border Controller technologies. * Troubleshoot and resolve complex issues, leveraging Kubernetes and ...

Nokia

Care Engineer

Coppell, TX

In-depth knowledge and hands-on experience with IP Telephony, Session Border Controllers, Kubernetes, and container technologies. * Strong troubleshooting and problem-solving skills, with the ability ...

Leidos

Enterprise Voice Engineer III

Shiloh, IL · On-site

$73K - $132K/yr

... contract has an opening for an Enterprise Voice Engineer. The Enterprise Voice Engineer will ... Oracle Session Border Controller (SBC) and Avaya Aura Application Server. Expertise in SIP ...

BloKchain Talent

Telephony Engineer

Tempe, AZ · On-site

... Border Controllers (SBC), Session Initiated Protocol (SIP), and Public Switched Telephone Network (PSTN) gateways. Responsibilities: * Provide IP Telephony and VoIP Subject Matter Expertise for ...

Kforce Technology Staffing

Integration Engineer

San Antonio, TX · On-site

$94K - $127K/yr

Ribbon or AudioCodes Session Border Controller (SBC) experience * Cisco CUCM integration experience ... Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is ...

LOUi Consulting

$18 - $24.75/hr

The technician sustains Avaya Communication Manager and associated system-management, session-management, border-controller, voicemail, virtual-server, and trunking components while maintaining ...

Leidos

Enterprise Voice Engineer III

Shiloh, IL · On-site

$73K - $132K/yr

... contract has an opening for an Enterprise Voice Engineer. The Enterprise Voice Engineer will ... Session Border Controller (SBC) and Avaya Aura Application Server. • Expertise in SIP ...

Leidos

Enterprise Voice Engineer II

Shiloh, IL · On-site

$59K - $106K/yr

... contract has an opening for an Enterprise Voice Engineer in Scott AFB, IL. The Enterprise Voice ... Session Border Controller (SBC) and Avaya Aura Application Server. * Expertise in SIP ...

Leidos

Enterprise Voice Engineer II

Shiloh, IL · On-site

$59K - $106K/yr

... contract has an opening for an Enterprise Voice Engineer in Scott AFB, IL. The Enterprise Voice ... Session Border Controller (SBC) and Avaya Aura Application Server. * Expertise in SIP ...

Ziply Fiber

Director, Voice & Access

$178K - $235K/yr

... the Session Border Controller (SBC) architecture: platform selection, high-availability topology, and integration with upstream carriers and downstream CPE. Regulatory Compliance & Network ...

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Contract Session Border Controller Sbc information

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$55K

$119.5K

$175.5K

How much do contract session border controller sbc jobs pay per year?

As of Aug 14, 2026, the average yearly pay for contract session border controller sbc in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by contract session border controller SBC professionals when integrating SBCs into existing network infrastructures?

Contract SBC professionals often encounter challenges such as ensuring interoperability between diverse VoIP platforms, managing security requirements, and minimizing service disruption during integration. Adapting to clients’ unique network topologies and legacy systems can require quick problem-solving and strong communication skills with IT teams. Effective SBC integration also involves ongoing monitoring and optimization to handle evolving traffic loads and security threats. Collaborating closely with network engineers and security teams is crucial to ensure seamless deployment and ongoing support.

What are the key skills and qualifications needed to thrive as a contract session border controller SBC?

To thrive as a Contract Session Border Controller (SBC) specialist, you need expertise in VoIP protocols, network security, and SIP trunking, often supported by a degree in computer science or a related field. Familiarity with SBC hardware/software (such as Oracle, AudioCodes, or Cisco), network monitoring tools, and relevant certifications like CCNP Collaboration are typically required. Strong analytical thinking, problem-solving skills, and effective communication set top professionals apart in this role. These skills are vital for ensuring secure, reliable voice communications and seamless integration of telephony systems across complex network environments.

What is a contract session border controller SBC?

A Contract Session Border Controller (SBC) is a network device or software application that manages and secures the flow of voice, video, and other real-time communications across IP networks, typically for organizations on a temporary or project-based contract. SBCs serve as a gateway between different VoIP networks, protecting against security threats, ensuring quality of service, and handling protocol interworking. Contract SBC professionals are hired to implement, configure, and maintain these systems for companies that need temporary expertise or support for specific projects.

What is the difference between Contract Session Border Controller Sbc vs Network Engineer?

AspectContract Session Border Controller SbcNetwork Engineer
CredentialsCertifications like CCNA, CCNP, or vendor-specific SBC certificationsCertifications such as CCNA, CCNP, or CompTIA Network+
Work EnvironmentTelecommunications, VoIP, and network security environmentsBroad IT infrastructure, network design, and maintenance environments
Industry UsageTelecom providers, VoIP service companies, and security firmsIT departments across various industries including telecom, finance, and healthcare

While both roles require networking knowledge and certifications like CCNA, the Contract Session Border Controller Sbc specializes in managing VoIP security and session control, whereas the Network Engineer has a broader focus on overall network infrastructure and design.

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Contract Session Border Controller Sbc jobs near you
Infographic showing various Contract Session Border Controller Sbc job openings in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $119,497 per year, or $57.5 per hour.

Senior Telecom Engineer

Safelite Group, Inc.

Columbus, OH • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 19 days ago

Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

209th of 367 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Job Description
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Senior Telecom Engineer is responsible for the design, operation, optimization, and support of enterprise telecommunications systems and services. This role plays a critical part in advancing Safelite's telecom strategy, including migration to cloud-based telephony platforms, improving operational reliability, and ensuring scalable, secure communication services across all environments. The Senior Telecom Engineer provides technical leadership for enterprise voice, contact center, carrier, and unified communications solutions while partnering with key stakeholders to drive innovation, operational excellence, and service reliability.
What You Will Do
Telecom Platform Engineering & Support (25%) - Lead the engineering, configuration, optimization, and support of enterprise telecom platforms and services, including:
  • Genesys Cloud Contact Center
  • Xima
  • Avaya Cloud Office (ACO)
  • Voice infrastructure
  • SIP-based communications
  • IVR solutions
  • Enterprise call routing solutions

Managed Service Provider (MSP) Partnership & Service Delivery- Partner with managed service providers to ensure effective delivery, support, and continuous improvement of telecom services.
  • Provide technical direction, oversight, and escalation support to MSP resources.
  • Ensure alignment with internal standards, operational expectations, and service requirements.
  • Hold MSPs accountable to SLAs, performance metrics, and service quality standards.
  • Collaborate on incident response, problem management, and change execution activities.

Documentation, Standards & Operational Readiness- Maintain telecom architecture, configuration, and operational documentation.
  • Ensure solutions are supportable and scalable.
  • Develop and maintain standardized documentation.
  • Facilitate effective knowledge transfer to operations and support teams.
  • Support operational readiness and continuous improvement initiatives.

Telecom Strategy, Architecture & Vendor Management- Partner with the Telecom Architect to define, influence, and execute the telecom roadmap, standards, and vendor strategy.
  • Align telecom initiatives with business and technology objectives.
  • Evaluate emerging technologies and recommend improvements.
  • Support vendor relationships and solution governance activities.

Operational Support, Escalations & Technical Leadership- Serve as a senior technical resource for enterprise telecom operations.
  • Act as a primary Tier 3 escalation point within a 24x7 on-call rotation.
  • Drive rapid resolution of complex issues impacting Contact Center, Corporate, and Field telecom solutions.
  • Lead troubleshooting efforts across voice, carrier, SIP, SBC, and contact center environments.
  • Provide technical leadership, mentoring, and knowledge sharing for engineers and operational support teams.
  • Support major incident response and root cause analysis activities.

Performs other duties as assigned
Complies with all policies and standards
What You Will Need
Bachelor's Degree Information Technology, Computer Science, Telecommunications, Engineering, or related field Preferred
7-10 years experience supporting enterprise telecommunications environments Required
Required Experience & Technical Knowledge
  • Deep technical expertise in enterprise telecommunications, unified communications, contact center technologies, internet services, and networking environments.
  • Demonstrated experience serving as a telecom engineering lead within an enterprise environment.
  • Experience providing leadership for voice, SIP, SBC, carrier, and contact center operations.
  • Experience supporting SIP-based voice architectures, SIP trunks, and Session Border Controller (SBC) technologies.
  • Experience working with multiple monitoring systems and correlating data from various inputs to identify issues and drive timely resolution.
  • Strong troubleshooting methodology and problem-resolution skills.
  • User-level understanding and experience with Windows and Linux operating systems, network hardware and protocols, network storage systems, and Apache web servers.

Required Skills & Competencies
  • Strong analytical, problem-solving, communication, and documentation skills.
  • Ability to work effectively in a dynamic operational environment with multiple priorities and stakeholders.
  • Effective communication skills with users, IT professionals, vendors, and leadership teams.
  • Strong collaboration and stakeholder management capabilities.
  • Ability to mentor team members and provide technical leadership.
  • Ability to work independently and drive issues through resolution.
  • Ability to participate in after-hours support and on-call rotations as required.

What You Will Get:
  • Competitive weekly pay and bonus opportunities.
  • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 in tuition reimbursement per year.
  • View all our health, wealth and life offerings at www.safelitebenefits.com

Expected Work Location (In Office): It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs.
#LI-Onsite #LI-MH1
This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

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