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Contract Remote Technical Account Manager Jobs in Utah

We are seeking a strategic, collaborative, and highly organized ABM Manager to activate 1: few account-based marketing programs for a select portfolio of priority North America accounts. Reporting to ...

Technical Project/Product Management: Experience managing technical projects, owning products, or ... Location This remote role can be located anywhere in the United States of America. Why work at ...

... accounts currently managed by our existing Sales Managers. The successful candidate will be ... Conduct site visits, product demonstrations, and technical presentations to showcase our products ...

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Contract Remote Technical Account Manager information

What is a contract remote technical account manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as a contract remote technical account manager?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by contract remote technical account managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are the most commonly searched types of Remote Technical Account Manager jobs in Utah?

The most popular types of Remote Technical Account Manager jobs in Utah are:

What are popular job titles related to Contract Remote Technical Account Manager jobs in Utah?

For Contract Remote Technical Account Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Contract Remote Technical Account Manager jobs in Utah look for?

The top searched job categories for Contract Remote Technical Account Manager jobs in Utah are:

What cities in Utah are hiring for Contract Remote Technical Account Manager jobs?

Cities in Utah with the most Contract Remote Technical Account Manager job openings:

Account Based Marketing (ABM), Manager - Remote

Strada

On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago


Strada Services rating

6.1

Company rating: 6.1 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Join us on a journey of endless possibilities
At Strada, possibility isn't just a promise - it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you'll build a fulfilling future - working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology - helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
Job summary:
We are seeking a strategic, collaborative, and highly organized ABM Manager to activate 1: few account-based marketing programs for a select portfolio of priority North America accounts. Reporting to the Senior Manager of Demand Generation, you will design and execute targeted ABM motions that deepen engagement, accelerate pipeline, and influence revenue outcomes. This role is ideal for someone who thrives at the intersection of creativity and strategy, can translate account insights into tailored programs, work seamlessly across sales and marketing, and orchestrate multi-channel experiences that resonate with key stakeholders inside high-value accounts.
Key responsibilities:
ABM Strategy & Program Execution
  • Build and execute 1:few ABM programs for a defined list of strategic North America accounts.
  • Develop targeted campaigns that drive engagement, progression, and expansion across prioritized buying groups.
  • Identify account clusters, themes, and pain points to guide program design and messaging.
  • Activate coordinated, multi-channel plays across digital, email, events, content, and sales touchpoints.

Cross-Functional Collaboration
  • Partner closely with sales to develop account plans, define shared objectives, and align on outreach strategies.
  • Work with product marketing to ensure messaging, value propositions, and content align to industry, persona, and account needs.
  • Collaborate with creative, digital, and demand generation team members to ensure cohesive, on-brand execution across touchpoints.
  • Coordinate with Account Executives to align ABM plays with follow-up motions and opportunity development.

Account Intelligence & Personalization
  • Conduct research on each prioritized account including industry trends, organizational priorities, buying committee profiles, competitive landscape.
  • Translate insights into personalized messaging, tailored content, and account-specific assets for marketing and sales use.
  • Monitor engagement signals to adjust and optimize programs based on real-time account behavior.

Measurement, Reporting & Optimization
  • Track account engagement, program performance, and pipeline impact using platforms such as Demandbase, HubSpot, and Salesforce.
  • Translate data into clear insights and recommendations for optimizing targeting, tactics, and messaging.
  • Report results to marketing and sales leadership, including account-level insights and progress toward shared goals.

Skills & competencies:
  • Experience executing B2B ABM programs (1:few or 1:many), preferably in enterprise SaaS or professional services.
  • Strong understanding of account segmentation, personas, customer journeys, and industry verticals.
  • Proficiency with ABM and marketing platforms including Demandbase
  • Excellent project management and organizational skills with the ability to manage multiple complex programs.
  • Strong communicator who can simplify data, articulate recommendations, and influence stakeholders.
  • Analytical mindset with experience interpreting engagement data and account signals to drive decisions.
  • Collaborative team player with a proactive, solutions-oriented approach.

At Strada, our values guide everything we do:
  • Anticipate Customer Needs - We stay ahead of trends so our customers can grow and succeed.
  • Own the Outcome - We take responsibility for delivering excellence and ensuring things get done right.
  • Challenge Ourselves to Work Smarter - We move faster than the world around us to drive change and accomplish more.
  • Empower Each Other to Solve Problems - We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
  • Care About Our Work - We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits
At Strada, we support your whole self-offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You'll be informed of the specific checks applicable to your role and location during the recruitment process.
Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
Equal Employment Opportunity Statement
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
Please note: This job description does not limit Strada's right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum - Maximum:
$0.00 - $0.00
Pay Transparency Statement: Strada considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Strada makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
Strada provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Strada is committed to a diverse workforce and is an affirmative action employer.

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