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Contract Remote Technical Account Manager Jobs in Utah

NextDeavor Inc.

Technical Account Manager

Lehi, UT · On-site +1

$93K - $162K/hr

Technical Account Manager Full-time Lehi, UT, US You'll be joining Adobe on a contract opportunity ... This role operates as a Hybrid position (customer meetings may be on-site or remote) with ...

Dover Corporation

Account Manager

Salt Lake City, UT · Remote

$90K - $100K/yr

... services. • Technical aptitude with ability to learn new skills. • Strong territory, sales ... Remote Pay Range: $90,000.00 - $100,000.00 annually Commission Eligible: This position is eligible ...

Lubrizol Corporation

Nutra Account Manager

Provo, UT · Remote

Nutra Account Manager Job Type: full-time; remote Location: UT How You'll Make an Impact As a Nutra ... Contract Negotiation: Negotiate pricing, terms, and contracts to ensure profitability while ...

InComm Payments

Account Manager I

Sandy, UT · Remote

We own over 400 global technical patents and a network that includes over 525,000 points of retail ... This position is fully remote, with travel up to 10%. Responsibilities Key Responsibilities

APR

Commercial Lines Account Manager | Remote

UT · Remote

$70K - $85K/yr

Remote Commercial Lines Account Manager | Client Service Manager Salary: $70,000 - $85,000 plus a comprehensive benefits package and 401(k) Location: Remote from Utah Company Overview : We are a ...

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Contract Remote Technical Account Manager information

What is a contract remote technical account manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as a contract remote technical account manager?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by contract remote technical account managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are the most commonly searched types of Remote Technical Account Manager jobs in Utah?

The most popular types of Remote Technical Account Manager jobs in Utah are:

What are popular job titles related to Contract Remote Technical Account Manager jobs in Utah?

For Contract Remote Technical Account Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Contract Remote Technical Account Manager jobs in Utah look for?

The top searched job categories for Contract Remote Technical Account Manager jobs in Utah are:

What cities in Utah are hiring for Contract Remote Technical Account Manager jobs?

Cities in Utah with the most Contract Remote Technical Account Manager job openings:

Contract Remote Technical Account Manager jobs near you

Technical Account Manager

NextDeavor Inc.

Lehi, UT • On-site, Remote

$93K - $162K/hr

Contractor

Re-posted 9 days ago

Job description

Technical Account Manager
Full-time
Lehi, UT, US
 

You’ll be joining Adobe on a contract opportunity, employed through NextDeavor

 
Benefits You'll Love
  • Annual Incentive Plan (short-term bonus)
  • Potential eligibility for long-term incentives in the form of a new hire equity award
Become a Key Player as a Technical Account Manager

You will act as a Technical Account Manager focused on ensuring large-enterprise customers get maximum value from the client's experience platform. You will influence senior stakeholders, coordinate cross-functional technical and operational efforts, and drive customer health and retention. This role operates as a Hybrid position (customer meetings may be on-site or remote) with approximately 15-20% travel.

Here's How You'll Make an Impact on the Team
  • Serve as the central technical point of contact for assigned customer accounts and ensure high levels of customer satisfaction
  • Maintain regular communication with external customers and internal teams to manage expectations and coordinate actions
  • Engage with director- and VP-level executives to translate business needs into technical and operational plans
  • Work hands-on with Customer Success, Managed Services, Engineering, TechOps, Product Management, Support, and Consulting teams to resolve issues and execute plans
  • Provide detailed reviews of service disruptions, prelaunch planning, and operational metrics
  • Analyze and present data-driven insights to leadership to improve customer outcomes
  • Assess and document customers' technical environments and recommend improvements and feature fit
  • Participate in customer-requested meetings, quarterly business reviews, and project-based architectural/design discussions
  • Host periodic checkpoint and status calls and provide proactive status updates to stakeholders
  • Identify enablement goals and mentor immediate team members where needed
Here's What You'll Need to Be Successful in This Role
  • Bachelor's degree in a related field or equivalent experience
  • At least 5 years of full-time experience in consultative, customer support, or related roles in marketing technology
  • Strong executive presence and experience engaging with senior leaders (directors, VPs, C-suite)
  • Demonstrated customer-facing communication skills, including presentations to small and large audiences
  • Proven program and account management discipline: structured plans, milestones, and risk mitigation
  • Deep functional knowledge of the client's experience and analytics platform and related CX products, with the ability to troubleshoot and provide guidance
  • Familiarity with collaboration and operational tools (e.g., Teams/Slack, knowledge management), and with project/delivery tools (e.g., Jira, work management systems)
  • Strong problem-solving, conflict resolution, negotiation, organization, prioritization, and time-management skills
  • Ability to manage multiple high-priority tasks across several accounts and tenaciousness in driving closure on blocking issues
  • Technical familiarity with web and integration technologies such as JavaScript, Java, HTML/CSS, REST, XML, J2EE, database technologies, LDAP, and OSGi
  • Willingness to travel to client locations (~15-20%)
Here's What Else Might Help You Out
  • Experience with AI products and large-language-model tooling (e.g., Copilot, Claude, OpenAI)
  • Prior experience with audience/segmentation, testing/targeting, and customer data platform solutions
  • Familiarity with Agile development methodologies (Scrum)
  • Experience with performance tuning, optimization, and debugging
  • API-level knowledge of third-party applications
Pay Range

$93,200 - $162,800/year

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