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Contract Remote Technical Account Manager Jobs in Utah

APR

Commercial Lines Account Manager | EPIC | AMS360

UT · On-site +1

Remote/Hybrid/Local * Draper, UT | Small to Mid-Accounts Manager: $70k-$80k | AMS360 preferred * Salt Lake City, UT | Middle Market Account Manager: $80k-$90k | EPIC | $400k-$600k BOB * Salt Lake ...

ReSource Pro

Commercial Lines Account Manager

Salt Lake City, UT · On-site +1

$53K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Commercial Lines Account Manager serves as the main point of contact and technical expert on a ... This is a remote position and the salary range for most locations for this role is $53,779 -$91,291 ...

Chghealthcare

HCO Account Manager

Salt Lake City, UT · On-site +1

$60K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Negotiating contracts and agreements with clients. * Creating and delivering presentations to ... Managing client accounts: You will be responsible for managing client accounts and building strong ...

ABB

Contractor Key Account Manager - West

Salt Lake City, UT · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a remote position, preference is for candidates located in one of the following metro ... Technical background with experience with low/medium voltage electrical equipment is preferred

Amat

Account Sales

Lehi, UT · On-site +1

$168K - $231K/yr

... technical and commercial units to support complex equipment sales. Relationship Management and ... Contract Negotiation : * Using strong commercial acumen to negotiate product sales activities ...

WorkWave

Account Manager - SMB Sales

Salt Lake City, UT · On-site +1

$65K - $70K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

WorkWave is looking for a driven Account Manager who possesses strong consultative and presentation ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

Danaher

Strategic Account Representative-Key Accounts

Logan, UT · On-site +1

$157K - $185K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Manger and is part of the MicroE Global Strategic Account Team located in United States of America (preferably BOISE Idaho or West US) and will be a remote role. In this role, you will have the ...

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Contract Remote Technical Account Manager information

What is a contract remote technical account manager?

A Contract Remote Technical Account Manager is a professional who oversees and manages the technical aspects of client accounts for a company, typically on a contract basis and working remotely. Their main responsibilities include serving as the main technical point of contact, understanding client needs, resolving technical issues, and ensuring customer satisfaction. They act as a bridge between the client and the company’s technical teams, often helping to implement solutions, provide technical guidance, and support ongoing projects. This role requires strong communication skills, technical expertise, and the ability to work independently from a remote location.

What are the key skills and qualifications needed to thrive as a contract remote technical account manager?

To thrive as a Contract Remote Technical Account Manager, you need strong technical expertise, account management experience, and a relevant degree in IT or business. Familiarity with CRM software, cloud platforms, ticketing systems, and certifications like ITIL or AWS are commonly required. Outstanding communication, problem-solving, and organizational skills set top performers apart, especially in remote environments. These skills ensure you can deliver technical solutions, build strong client relationships, and drive customer satisfaction from a distance.

What are some common challenges faced by contract remote technical account managers, and how can they be addressed?

Contract Remote Technical Account Managers often navigate challenges such as aligning client expectations with deliverable timelines, staying updated on rapidly changing technologies, and maintaining strong communication across distributed teams. To address these, it's important to set clear communication protocols, utilize robust project management tools, and schedule regular check-ins with both clients and internal teams. Building strong relationships and proactively identifying potential issues can help ensure smoother project execution and client satisfaction.

What is the difference between Contract Remote Technical Account Manager vs Contract Remote Customer Success Manager?

AspectContract Remote Technical Account ManagerContract Remote Customer Success Manager
CredentialsTechnical certifications, industry-specific knowledgeCustomer service, communication skills
Work EnvironmentTechnical support, client consultationsClient onboarding, relationship management
Industry UsageTechnology, SaaS, IT servicesSoftware, SaaS, subscription services
Search IntentTechnical support, account managementCustomer retention, satisfaction

The Contract Remote Technical Account Manager focuses on technical support and account management within tech industries, requiring technical certifications. In contrast, the Contract Remote Customer Success Manager emphasizes client relationships and satisfaction, often with a focus on onboarding and retention. Both roles are remote, client-facing, and vital for customer success but differ in technical depth and focus areas.

What are the most commonly searched types of Remote Technical Account Manager jobs in Utah?

The most popular types of Remote Technical Account Manager jobs in Utah are:

What are popular job titles related to Contract Remote Technical Account Manager jobs in Utah?

For Contract Remote Technical Account Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Contract Remote Technical Account Manager jobs in Utah look for?

The top searched job categories for Contract Remote Technical Account Manager jobs in Utah are:

What cities in Utah are hiring for Contract Remote Technical Account Manager jobs?

Cities in Utah with the most Contract Remote Technical Account Manager job openings:

Contract Remote Technical Account Manager jobs near you

Manager, Account Management

Pharmacy Alternatives

Salt Lake City, UT • Remote

$95K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Our Company

Pharmacy Alternatives

Overview

Under the general direction of the Director, Account Management, Account Manager delivers on the company's value proposition to its Individuals with Developmental Disabilities (IDD) clients. Cultivates and maintains on-going strategic client relationships and partnerships within the organization to achieve the revenue, growth, and retention goals of PharMerica/Pharmacy Alternatives.  Ensures retention of assigned book of business and drives resident adoption.

The Manager, Account Management leads a group of Account Managers responsible for retaining and growing a portfolio of clients in a service-based business.  This role combines people leadership, client oversight, and crossfunctional collaboration to ensure consistently excellent client experience and strong financial performance.

The ideal candidate will have 5+ years of experience in account management, customer success, or client services within a B2B or professional services environment, preferrably healthcare, and have experience leading or supervising account managers or client-facing teams

Remote Opportunity. May reside anywhere within the Western USA

Schedule: Monday-Fridat, hours per business needs

Travel: 50%

We offer:

Competitive pay

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail/Closed-door environment

Annual Incentive Bonus

Responsibilities
  • Leads, coaches, and develops a team of Account Managers, including goal setting, performance reviews, and ongoing feedback and training
  • Allocates books of business, balance workloads, and ensure appropriate coverage and succession plans for all key accounts
  • Establishes and tracks KPIs for retention, revenue growth, client satisfaction, and account health, and take action on trends and gaps
  • Serves as an escalation point for complex client issues, major service failures, or highstakes negotiations, ensuring timely and satisfactory resolution
  • Oversees the quality and consistency of account planning, QBRs, and renewal/expansion strategies executed by the team
  • Partners with Sales, Operations, and Product/Service Delivery to align on client objectives, implementation standards, and ongoing improvement opportunities
  • Drives adoption and effective use of CRM and account management tools, ensuring accurate data, pipeline visibility, and reporting
  • Contributes to pricing, contract terms, and renewal strategies for key accounts in collaboration with leadership and Sales
  • May be assigned responsibility for managing and growing designated national accounts, serving as the primary point of contact and strategic lead for multi-location or enterprise-level clients
  • Supports hiring, onboarding, and rampup of new Account Managers to meet growth and capacity needs
  • Champions a clientcentric culture focused on proactive communication, value realization, and continuous improvement of service delivery
Qualifications
  • Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent experience, preferred
  • 5+ years of experience in account management, customer success, or client services within a B2B or professional services environment
  • Experience leading or supervising account managers or client-facing teams, preferred
  • Demonstrated success driving client retention, expansion, and satisfaction against measurable targets
  • Proficiency with CRM platforms and basic reporting/analytics tools
  • Strong people leadership skills, including coaching, performance management, and developing talent
  • Exceptional communication and executivelevel presentation skills, with the ability to influence both clients and internal stakeholders
  • Strategic and analytical mindset, able to interpret account and portfolio data and translate it into actionable plans
  • High degree of ownership and bias for action in resolving client issues and removing obstacles for the team
  • Ability to thrive in a fastpaced, serviceoriented environment with competing priorities
About our Line of BusinessPharmacy Alternatives, an affiliate of PharMerica, is a specialized pharmacy provider focused on serving individuals with cognitive or intellectual and developmental disabilities (I/DD). Pharmacy Alternatives offers long-term pharmacy solutions specializing in serving special-needs populations who live in intermediate care facilities, waiver homes, group homes, assisted living, supported-living or foster care. Our state-of-the-art approach includes packaging technology specially designed for the population we serve and electronic medication management that helps people live their best lives. For more information, please visit www.pharmacyalternatives.com. Follow us on Facebook and LinkedIn.Salary RangeUSD $95,000.00 - $110,000.00 / YearEmployment Type: FULL_TIME

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