ZipRecruiter

Log In

2

Remote Technical Account Manager Associate Jobs in Utah

NextDeavor Inc.

Technical Account Manager

Lehi, UT · On-site +1

$93K - $162K/hr

Technical Account Manager Full-time Lehi, UT, US You'll be joining Adobe on a contract opportunity ... This role operates as a Hybrid position (customer meetings may be on-site or remote) with ...

Dover Corporation

Account Manager

Salt Lake City, UT · Remote

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services. • Technical aptitude with ability to learn new skills. • Strong territory, sales ... Remote Pay Range: $90,000.00 - $100,000.00 annually Commission Eligible: This position is eligible ...

InComm Payments

Account Manager I

Sandy, UT · Remote

We own over 400 global technical patents and a network that includes over 525,000 points of retail ... This position is fully remote, with travel up to 10%. Responsibilities Key Responsibilities

APR

Commercial Lines Account Manager | Remote

UT · Remote

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Remote Commercial Lines Account Manager | Client Service Manager Salary: $70,000 - $85,000 plus a comprehensive benefits package and 401(k) Location: Remote from Utah Company Overview : We are a ...

Lubrizol Corporation

Nutra Account Manager

Salt Lake City, UT · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Nutra Account Manager Job Type: full-time; remote Location: UT How You'll Make an Impact As a Nutra Account Manager, you'll be at the forefront of our innovation, driving growth and strengthen ...

Lubrizol Corporation

Nutra Account Manager

Salt Lake City, UT · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Nutra Account Manager Job Type: full-time; remote Location: UT How You'll Make an Impact As a Nutra Account Manager, you'll be at the forefront of our innovation, driving growth and strengthen ...

Lubrizol Corporation

Nutra Account Manager

Provo, UT · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Nutra Account Manager Job Type: full-time; remote Location: UT How You'll Make an Impact As a Nutra Account Manager, you'll be at the forefront of our innovation, driving growth and strengthen ...

next page

Showing results 1-20

All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Utah

Remote Technical Account Manager Associate information

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What are the most commonly searched types of Remote Technical Account Manager jobs in Utah?

The most popular types of Remote Technical Account Manager jobs in Utah are:

What cities in Utah are hiring for Remote Technical Account Manager Associate jobs?

Cities in Utah with the most Remote Technical Account Manager Associate job openings:

Remote Technical Account Manager Associate jobs near you

Technical Account Manager

NextDeavor Inc.

Lehi, UT • On-site, Remote

$93K - $162K/hr

Contractor

Re-posted 8 days ago

Job description

Technical Account Manager
Full-time
Lehi, UT, US
 

You’ll be joining Adobe on a contract opportunity, employed through NextDeavor

 
Benefits You'll Love
  • Annual Incentive Plan (short-term bonus)
  • Potential eligibility for long-term incentives in the form of a new hire equity award
Become a Key Player as a Technical Account Manager

You will act as a Technical Account Manager focused on ensuring large-enterprise customers get maximum value from the client's experience platform. You will influence senior stakeholders, coordinate cross-functional technical and operational efforts, and drive customer health and retention. This role operates as a Hybrid position (customer meetings may be on-site or remote) with approximately 15-20% travel.

Here's How You'll Make an Impact on the Team
  • Serve as the central technical point of contact for assigned customer accounts and ensure high levels of customer satisfaction
  • Maintain regular communication with external customers and internal teams to manage expectations and coordinate actions
  • Engage with director- and VP-level executives to translate business needs into technical and operational plans
  • Work hands-on with Customer Success, Managed Services, Engineering, TechOps, Product Management, Support, and Consulting teams to resolve issues and execute plans
  • Provide detailed reviews of service disruptions, prelaunch planning, and operational metrics
  • Analyze and present data-driven insights to leadership to improve customer outcomes
  • Assess and document customers' technical environments and recommend improvements and feature fit
  • Participate in customer-requested meetings, quarterly business reviews, and project-based architectural/design discussions
  • Host periodic checkpoint and status calls and provide proactive status updates to stakeholders
  • Identify enablement goals and mentor immediate team members where needed
Here's What You'll Need to Be Successful in This Role
  • Bachelor's degree in a related field or equivalent experience
  • At least 5 years of full-time experience in consultative, customer support, or related roles in marketing technology
  • Strong executive presence and experience engaging with senior leaders (directors, VPs, C-suite)
  • Demonstrated customer-facing communication skills, including presentations to small and large audiences
  • Proven program and account management discipline: structured plans, milestones, and risk mitigation
  • Deep functional knowledge of the client's experience and analytics platform and related CX products, with the ability to troubleshoot and provide guidance
  • Familiarity with collaboration and operational tools (e.g., Teams/Slack, knowledge management), and with project/delivery tools (e.g., Jira, work management systems)
  • Strong problem-solving, conflict resolution, negotiation, organization, prioritization, and time-management skills
  • Ability to manage multiple high-priority tasks across several accounts and tenaciousness in driving closure on blocking issues
  • Technical familiarity with web and integration technologies such as JavaScript, Java, HTML/CSS, REST, XML, J2EE, database technologies, LDAP, and OSGi
  • Willingness to travel to client locations (~15-20%)
Here's What Else Might Help You Out
  • Experience with AI products and large-language-model tooling (e.g., Copilot, Claude, OpenAI)
  • Prior experience with audience/segmentation, testing/targeting, and customer data platform solutions
  • Familiarity with Agile development methodologies (Scrum)
  • Experience with performance tuning, optimization, and debugging
  • API-level knowledge of third-party applications
Pay Range

$93,200 - $162,800/year

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

Apply with Pioneers here

Apply