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Contract Operations Manager Jobs in Rochester, NY

The Operations Manager is a central leader in ensuring successful delivery of security services ... Ensure all positions are staffed according to contract requirements and effectively manage branch ...

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Contract Operations Manager information

See Rochester, NY salary details

$30.6K

$62.6K

$117K

How much do contract operations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for contract operations manager in Rochester, NY is $62,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Operations Manager, and why are they important?

To thrive as a Contract Operations Manager, you need expertise in contract management, negotiation, compliance, and risk assessment, typically supported by a degree in business, law, or a related field. Familiarity with contract lifecycle management (CLM) software, ERP systems, and relevant certifications such as Certified Commercial Contracts Manager (CCCM) is highly beneficial. Strong attention to detail, analytical thinking, and effective communication skills help foster collaboration and problem-solving. These competencies ensure contracts are managed efficiently, risks are minimized, and organizational goals are met.

What are some common challenges faced by Contract Operations Managers in ensuring compliance across multiple contracts?

Contract Operations Managers often oversee a portfolio of diverse contracts, each with its own requirements and compliance standards. A key challenge is staying updated on changing regulations and ensuring that all terms are consistently enforced across vendors and departments. Effective communication and collaboration with legal, procurement, and operational teams are crucial to anticipate issues and resolve discrepancies quickly. Utilizing contract management software and maintaining detailed records can help streamline compliance and minimize risk.

What does a Contract Operations Manager do?

A Contract Operations Manager oversees the administration and execution of contracts within an organization. They are responsible for ensuring that contracts are compliant with legal and company requirements, managing contract lifecycles from negotiation to renewal or termination, and coordinating with internal teams and external vendors. Their role often includes risk assessment, process improvement, and ensuring all contractual obligations are fulfilled efficiently. By maintaining organized and effective contract management processes, they help minimize risks and maximize the value of business agreements.
What are the most commonly searched types of Operations Manager jobs in Rochester, NY? The most popular types of Operations Manager jobs in Rochester, NY are:
What are popular job titles related to Contract Operations Manager jobs in Rochester, NY? For Contract Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Contract Operations Manager jobs in Rochester, NY look for? The top searched job categories for Contract Operations Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Contract Operations Manager jobs? Cities near Rochester, NY with the most Contract Operations Manager job openings:
Infographic showing various Contract Operations Manager job openings in Rochester, NY as of May 2026, with employment types broken down into 78% Full Time, 15% Part Time, 1% Temporary, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $62,639 per year, or $30.1 per hour.
Operations Manager (CPG)

$70K - $95K/yr

Full-time

Posted 27 days ago


Job description

About Brothers International Food Holdings, LLC:
Brothers International brings the world's best fruit to its customers. Our Ingredients divisions supply every major food and beverage manufacturer in North America with the fruits from the best growing regions of the world. Our CPG division sells market-leading branded and private label freeze-dried fruits to retailers nationwide.
We are seeking a full-time Operations Manager to join our talented team in our Rochester, NY headquarters!
Position Summary:
The Operations Manager will provide dynamic leadership for all activities related to contract manufacturing, materials management, demand planning, transportation, warehousing, distribution, new product development, research & development, and compliance of Brothers International Food Holdings, LLC Consumer Packaged Goods division. This role is responsible for driving operational excellence across the division, ensuring seamless project management from concept to commercialization, and providing robust support to the operations and sales teams.
Essential Functions:
Leadership & Management:
  • Lead and mentor a high-performing team, working cross-functionally across operations, R&D, and sales support to foster professional growth, accountability, and a collaborative environment.
  • Establish and manage team goals and KPIs that align with the company objectives, regularly conduct performance reviews, and provide constructive feedback to ensure continuous improvement.
  • Drive a culture of operational excellence by empowering team members to identify process efficiencies, solve problems, and take ownership of their work.
  • Manage cross-functional challenges and resolve operational bottlenecks to maintain project timelines.
  • Serve as the primary liaison and accountability manager for our manufacturing contractors.
  • Direct the end-to-end management of outsourced production contracts.

Strategic Planning & Continuous Improvement:
  • Establish Key Performance Indicators (KPIs) and drive continuous improvement initiatives for the Brothers International CPG Operations team.
  • Explore ways to streamline existing operational procedures and implement changes that will positively impact the company.

R&D/ New Product Development (NPD) Management:
  • Oversee the NPD process from a project management perspective, including concept evaluation, business analysis, and commercialization.
  • Coordinate efforts between R&D, sales, marketing, and operations to ensure new products meet market demands and are feasible for production and distribution.
  • Manage project timelines, budget, and resources for all new product initiatives.
  • Oversee new product introductions and new customer onboarding activities.

Supply Chain and Logistics Management:
  • Responsible for demand planning and forecasting all retail finished goods.
  • Determine raw material requirements and lead all procurement activities.
  • Manage all third-party manufacturing activities, including pricing, quality, yield/scrap, and schedule adherence.
  • Ensure coordination with the Shared Logistics Services team regarding the international and domestic movement of products via air, ocean, multimodal, and over-the-road transportation.
  • Establish Key Performance Indicators (KPIs) and lead quarterly business reviews with all key trading partners.
  • Work with the Shared Logistics Services team to ensure optimal transportation routings and timely customs clearance.

Sales Support and Customer Service:
  • Provide the sales team with domestic order placement, fulfillment, and management of inventory levels at third-party warehouse locations.
  • Ensure high-level customer service to customers.
  • Oversee sales support individual(s0, acting as the primary point of contact for sales-related operational inquiries, working to resolve issues, and improve order-to-delivery cycles.
  • Liaise with suppliers, customers, and third-party providers to build and maintain strong working relationships across the supply chain.

Minimum Qualifications:
  • Bachelors Degree in Business Administration, Supply Chain, Operations or related field.
  • MBA a plus
  • PMP a plus
  • 5-10 years of management experience focused in operations, supply chain, distribution, etc.
  • Proven experience in managing R&D and New Product Development processes from a project management perspective.

Knowledge, Skills, & Abilities:
  • Ability to lead a high-performing cross-functional team, driving results.
  • Demonstrated success in driving efficiency via continuous improvement activities.
  • Experience managing company-operated warehouse operations, multi-site distribution networks, contract manufacturing, and 3PL relationships.
  • Experience in servicing retail customers (big box and grocery) strongly preferred.
  • Experience with ERP systems
  • Strong skills in organization and planning, with a demonstrated ability to lead multi-functional teams.
  • Self-motivated with high energy and an engaging level of enthusiasm.
  • Exceptional verbal communication and presentation skills.
  • Strong sense of customer centricity.
  • Ability to adapt to a changing environment.

Compensation: In the spirit of pay transparency, the starting pay for this role is $70k - $95k/year.
The range listed above represents a good-faith anticipated range for this position. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, and experience. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position.
Brothers International is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.