MAVIG USA - Operations & Logistics Manager
Medical Equipment Distribution – Rochester, NY
Location: Rochester, NY
Schedule: Full-Time | Monday–Friday | 8:30 AM – 4:30 PM
Salary Range: $70,000 – $72,000 (depending on experience)
About the Role
MAVIG is seeking a hands-on Operations & Logistics Manager to oversee the daily operations of our U.S. office and warehouse in Rochester, NY. This role leads a small operations team while ensuring efficient inventory management, order processing, and shipping logistics supporting major healthcare OEM customers across the United States.
This is a small-team leadership role with operational autonomy, ideal for someone who enjoys both operational oversight and direct involvement in logistics and warehouse operations.
Key Responsibilities
Operations Leadership
- Manage daily operations of the MAVIG U.S. office and warehouse.
- Supervise and support operations staff responsible for shipping and order processing (1 Shipping Coordinator and 2 Order Processing staff).
- Oversee inventory control, order generation, pricing coordination, and document management.
- Generate operational reports and manage workflow using the MAVIG Business Express ERP system.
OEM & Customer Order Coordination
- Support order fulfillment for major healthcare OEM partners including:
- GE Healthcare
- Philips Healthcare
- Siemens Healthineers
- Utilize OEM ordering portals to retrieve purchase orders, update shipping information, and enter invoice data.
- Serve as an operational contact for customer shipment tracking and order status inquiries.
Logistics & Warehouse Management
- Oversee daily warehouse activities including receiving, staging, packing, and shipping equipment.
- Assist with warehouse tasks when needed, including:
- Forklift and pallet jack operation
- Unloading tractor trailers
- Staging equipment for outbound shipment
- Creating shipping labels and Bills of Lading (BOL)
- Reviewing shipping and billing documentation for accuracy
Operational Support & Process Improvement
- Monitor aging invoices and assist with follow-up on customer payments beyond 60 days.
- Identify opportunities to improve operational efficiency and workflow.
- Maintain strict confidentiality of MAVIG product information, documentation, and technical drawings.
- Ensure adherence to company policies including internet and social media guidelines.
- Support additional operational initiatives as requested by management.
Qualifications
- Experience in operations, logistics, supply chain, or warehouse management
- Experience with ERP or inventory management systems
- Strong organizational, communication, and problem-solving skills
- Ability to manage both administrative operations and hands-on logistics tasks
- Experience in medical equipment distribution, healthcare supply chain, or industrial logistics is a plus
- Ability to lift up to 40 lbs. unassisted
Benefits
- Medical & Dental Insurance
- Profit Sharing Program
Employer funded after one full calendar year of service (5-year vesting) - 401(k) Retirement Plan – Employee funded
- Paid Time Off (PTO)
- 5 PTO days after first 6 months
- 5 additional PTO days after 1-year anniversary
- 1 additional day accrued each year (maximum of 15 days)
- PTO may be taken in 1⁄2-day increments (4 hours)
Why Join MAVIG
- Work with global leaders in medical imaging technology
- Support operations serving major healthcare manufacturers
- Stable and growing company with long-term career potential
- Collaborative environment with operational ownership and decision-making authority
Company Description
TI-BA Enterprises, Inc., is the exclusive North American distributor for MAVIG GmbH. TI-BA maintains a full-line inventory of all standard MAVIG ceiling suspension, lighting, lead protective barriers and table apron products in its Rochester, NY warehouse. Stocked items can be shipped within 24-48 hours of placing your order. TI-BA’s dedicated MAVIG representatives are available to assist you with system configurations, technical support, customer service as well as replacement parts
MAVIG GmbH is a premier provider of personal radiation protection solutions, ceiling suspended Surgical and Exam Lights and multi-Monitor and LDS suspension systems. Whether you need radiation protective eye glasses, gloves or vital organ coverings and lead aprons, MAVIG has a full product line to choose from. Click on the images below to download the e-Catalogs.