Contract Help Desk Jobs in Riverside, CA (NOW HIRING)

Location: Irvine, CA

Employment Type: Contract

Hyundai AutoEver America (HAEA) is seeking a highly organized and detail-oriented Sales Operations Analyst (Contractor) to support our Key Account Management (KAM) organization. This role serves as the operational backbone of the sales function, ensuring seamless execution, strong data integrity, and process consistency across Client Business Units (CBUs).

You will partner closely with Sales/KAM, Solution Architects, Delivery/PMO, Finance, Procurement, and Legal teams to drive operational excellence in a fast-paced, multi-technology environment.

Sales Operations & Execution

• Own and manage recurring sales operations activities including reporting, trackers, cadence support, and status updates
• Ensure consistency and standardization across KAM and CBUs

CRM Management (Salesforce)

• Maintain accurate and complete CRM data (accounts, contacts, opportunities, activities)
• Enforce data hygiene, stage definitions, and close-date discipline

Pipeline & Reporting

• Build and deliver dashboards and executive-level summaries on pipeline, bookings, renewals, backlog, and risks
• Support ad hoc reporting and analysis requests

Deal & Engagement Coordination

• Support deal lifecycle from intake to execution (approvals, estimates, pricing, documentation)
• Coordinate across internal stakeholders to move opportunities forward

Contract & SOW Tracking

• Maintain trackers for SOWs, amendments, renewals, and milestones
• Partner with Legal, Procurement, and Finance to ensure timely processing

Accounts Receivable (AR) Support

• Track invoicing milestones and AR aging
• Coordinate follow-ups to support timely collections

Procurement & Financial Coordination

• Submit and manage Purchase Requests (PRs), ES, GAR, and Purchase Orders (POs)
• Track approvals and reconcile POs against project milestones and invoices

Cross-Functional Coordination

• Drive follow-ups, ensure accountability, and remove workflow bottlenecks
• Align stakeholders across Sales, Delivery, and functional teams

Process Improvement

• Identify inefficiencies and implement improvements or automation
• Develop SOPs, templates, and documentation

Client Readiness Support

• Prepare client-facing materials such as QBRs, MBRs, meeting decks, and executive summaries

Tools & Systems Enablement

• Support adoption and effective use of CRM (Salesforce), Microsoft 365, and reporting tools

Compliance & Confidentiality

• Handle sensitive business data in accordance with HAEA policies

Required:

• 5+ years of experience in Sales Operations, Revenue Operations, Sales Support, Deal Desk, or similar role
• Hands-on Salesforce experience (required)
• Strong reporting and analytical skills with advanced Excel (pivot tables, VLOOKUP/XLOOKUP, data validation)
• Experience managing CRM data, pipeline reporting, and performance analytics
• Proven ability to manage multiple priorities in a fast-paced environment
• Strong project coordination and follow-up skills
• Excellent communication skills with both technical and non-technical stakeholders
• High attention to detail and strong documentation practices

Preferred:

• Experience with SAP (PR/PO processing, invoicing, AR tracking)
• Familiarity with SOWs, MSAs, and commercial workflows
• Experience working cross-functionally with Legal, Procurement, Finance, and PMO teams
• Bilingual Korean (preferred, not required)

• Salesforce (mandatory)
• Reporting & data analysis
• Cross-functional coordination
• Process improvement

• Work at the intersection of sales, technology, and operations
• High visibility role supporting key enterprise accounts
• Opportunity to drive process improvements and operational impact
• Collaborative and fast-paced environment

Job Type & Location

This is a Contract to Hire position based out of Irvine, CA.

The pay range for this position is $35.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Irvine,CA.

This position is anticipated to close on May 29, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.