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Contract Help Desk Jobs in Raleigh, NC (NOW HIRING)

STI

Child Welfare Readiness Laison

Durham, NC · On-site

Client seeks contract resources to prepare and provide support for County Child Welfare staff ... This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral ...

STI

Child Welfare Specialist

Durham, NC · On-site

Client seeks contract resources to prepare and provide support for County Child Welfare staff ... This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral ...

STI

Child Welfare Specialist

Durham, NC · On-site

The NC Department of Health and Human Services seeks contract resources to prepare and provide ... This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral ...

STI

Child Welfare Readiness Liaison

Durham, NC · On-site

Seeks contract resources to prepare and provide support for County Child Welfare staff during the ... This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral ...

Infojini Inc

Technical Analyst

Raleigh, NC

... contract position Job details mentioned below- Title: Technical Analyst Location: Raleigh, NC ... Provide Level 2 Help Desk Technical Leadership and support Receive, log and fully document requests ...

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All JobsContract Help Desk JobsContract Help Desk Jobs in Raleigh, NC

Contract Help Desk information

See Raleigh, NC salary details

$12

$22

$32

How much do contract help desk jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for contract help desk in Raleigh, NC is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.24 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace the role of a Contract Help Desk professional. Help desk staff are still needed for complex issues, customer communication, and system management that require human judgment and technical expertise. AI tools can enhance efficiency but typically serve as support rather than complete replacements in help desk roles.

What jobs pay 4000 a week without a degree?

A Contract Help Desk role typically does not pay $4,000 a week without significant experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or specialized trades, but most require experience, certifications, or licensing rather than just a degree. Freelance consulting or certain technical roles may also reach this income level with the right expertise and client base.

Are help desk jobs still in demand?

Help desk jobs, including contract help desk roles, remain in demand due to ongoing needs for technical support in various industries. These positions often require customer service skills and knowledge of troubleshooting tools, and demand is expected to grow with increased reliance on technology and remote support services.

What jobs make $3,000 a month without a degree?

A Contract Help Desk role can pay around $3,000 per month, especially for experienced technicians providing remote or on-site technical support. These jobs often require strong troubleshooting skills, familiarity with hardware and software, and sometimes certifications like CompTIA A+; a degree is not always necessary. Compensation varies based on experience, location, and the complexity of support provided.
What are the most commonly searched types of Help Desk jobs in Raleigh, NC? The most popular types of Help Desk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Contract Help Desk jobs? Cities near Raleigh, NC with the most Contract Help Desk job openings:
Contract Help Desk jobs near you
Infographic showing various Contract Help Desk job openings in Raleigh, NC as of July 2026, with employment types broken down into 54% Full Time, 18% Part Time, 1% Temporary, and 27% Contract. Highlights an 68% Physical, 3% Hybrid, and 29% Remote job distribution, with an average salary of $46,809 per year, or $22.5 per hour.

Child Welfare Readiness Laison

STI

Durham, NC • On-site

Per diem

Re-posted 14 hours ago

Job description

Client seeks contract resources to prepare and provide support for County Child Welfare staff during the implementation of the statewide Child Welfare Information system (CWIS). This is NOT a Desktop Support or Help Desk support position. The County Liaison acts as an integral part of Readiness and Implementation Support initiatives. Working closely with the Readiness Lead, this position will facilitate meetings, conferences, and other activities to advocate for, as well as foster and maintain effective communication with state and county staff regarding CWIS concerns impacting or related to Child Welfare. This role may coordinate with other CWIS business, policy, and project team members to troubleshoot, replicate, and report errors and/or unexpected outcomes within the CWIS and/or escalate to management as they arise. This position uses policy subject matter expertise regarding NC Child Welfare, knowledge of CWIS/NC FAST functionality, as well as understanding of how counties provide delivery of services to guide new users as they navigate and submit data into the new system. This position requires significant travel throughout the state.
Minimum requirements include: Excellent written and verbal communication skills, change management, Microsoft Suite (including, but not limited to PowerPoint, Excel, & Outlook.
Preferred skills: Knowledge of NC Child Welfare policy, SharePoint, JIRA
Travel expenses are reimbursed using the state's protocol for submitting expenses after travel. The contractor will, at the direction of management, either ride with an employee driving a state vehicle or drive their personal vehicle and be reimbursed mileage after travel. Per diem is paid directly to the contractor and most hotel expenses are direct billed through the state.

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