Help Desk Specialist - Tier 2 Role Summary The Tier 2 Help Desk Specialist provides advanced ... Position contingent on contract win. Summit is an equal opportunity/affirmative action employer.
Help Desk Specialist - Tier 2 Role Summary The Tier 2 Help Desk Specialist provides advanced ... Position contingent on contract win. Summit is an equal opportunity/affirmative action employer.
Help Desk Specialist - Tier 2 Role Summary The Tier 2 Help Desk Specialist provides advanced ... Position contingent on contract win. Summit is an equal opportunity/affirmative action employer.
Help Desk Specialist - Tier 2 Role Summary The Tier 2 Help Desk Specialist provides advanced ... Position contingent on contract win. Summit is an equal opportunity/affirmative action employer.
Help Desk Lead/CAB Manager
Arlington, VA · On-site
As the primary point of contact between the help desk and leadership, this manager will focus on ... experience, geographic location, contract affordability, internal equity, education, and ...
Help Desk Lead/CAB Manager
Arlington, VA · On-site
As the primary point of contact between the help desk and leadership, this manager will focus on ... experience, geographic location, contract affordability, internal equity, education, and ...
Help Desk Support, Call Center Support
Alexandria, VA · On-site
$21.50 - $29/hr
Help Desk Support, Call Center Support Location: Alexandria, VA Work Environment: On-site with ... Support Services contract. To be eligible for this position, candidates must have a Secret ...
Help Desk Support, Call Center Support
Alexandria, VA · On-site
$21.50 - $29/hr
Help Desk Support, Call Center Support Location: Alexandria, VA Work Environment: On-site with ... Support Services contract. To be eligible for this position, candidates must have a Secret ...
Position is contingent upon contract award The Sr Help Desk Support Specialist provides second-tier technical support for end-users across desktop, laptop, and network environments. This role ...
Position is contingent upon contract award The Sr Help Desk Support Specialist provides second-tier technical support for end-users across desktop, laptop, and network environments. This role ...
Help Desk Tier II Administrator
Quantico, VA · On-site
$49K/yr
As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS ... government contracts. GCA is pleased to offer a competitive benefits package to all full-time ...
Quick apply
Help Desk Tier II Administrator
Quantico, VA · On-site
$49K/yr
As a Help Desk Tier II Administrator working at the Naval Criminal Investigative Service (NCIS ... government contracts. GCA is pleased to offer a competitive benefits package to all full-time ...
Help Desk Administrator
Petersburg, VA · On-site
... contract period. Education/Experience Level: * Must have an Associate's Degree in Information Systems/Computer Science or technically related degree, or three years of technically related field ...
Help Desk Administrator
Petersburg, VA · On-site
... contract period. Education/Experience Level: * Must have an Associate's Degree in Information Systems/Computer Science or technically related degree, or three years of technically related field ...
Help Desk Specialist -- Lead
Reston, VA · On-site
Type: Contract * Job #3836 Help Desk Specialist - Lead Springfield, VA Active TS/SCI with CI Polygraph Job Requirements: * Serve as the first point of contact for customers seeking technical ...
Help Desk Specialist -- Lead
Reston, VA · On-site
Type: Contract * Job #3836 Help Desk Specialist - Lead Springfield, VA Active TS/SCI with CI Polygraph Job Requirements: * Serve as the first point of contact for customers seeking technical ...
... contract period. Education/Experience Level: * Must have an Associate's Degree in Information Systems/Computer Science or technically related degree, or three years of technically related field ...
... contract period. Education/Experience Level: * Must have an Associate's Degree in Information Systems/Computer Science or technically related degree, or three years of technically related field ...
Help Desk Support, Call Center 24/7 Support
Alexandria, VA · On-site
$21.50 - $29/hr
Help Desk Support, Call Center 24/7 Support Location: Alexandria, VA Work Environment: On-site with ... Support Services contract. To be eligible for this position, candidates must have a Secret ...
Help Desk Support, Call Center 24/7 Support
Alexandria, VA · On-site
$21.50 - $29/hr
Help Desk Support, Call Center 24/7 Support Location: Alexandria, VA Work Environment: On-site with ... Support Services contract. To be eligible for this position, candidates must have a Secret ...
Help Desk Analyst 4 at Chesterfield, VAb
Chesterfield, VA · On-site
$19.50 - $26.50/hr
The contract has the potential to go longer than 6/30/26, but no guarantees. Interview process: In Person Only The Help Desk Analyst will support VSP's new job applicant background check and ...
Help Desk Analyst 4 at Chesterfield, VAb
Chesterfield, VA · On-site
$19.50 - $26.50/hr
The contract has the potential to go longer than 6/30/26, but no guarantees. Interview process: In Person Only The Help Desk Analyst will support VSP's new job applicant background check and ...
Helpdesk Administrator
Suffolk, VA · On-site
$61K/yr
Description Successful candidate will be a Joint Knowledge Online (JKO) Help Desk Subject Matter ... Employee must also be capable of documenting actions to be reported to government and contract ...
Helpdesk Administrator
Suffolk, VA · On-site
$61K/yr
Description Successful candidate will be a Joint Knowledge Online (JKO) Help Desk Subject Matter ... Employee must also be capable of documenting actions to be reported to government and contract ...
The company is seeking a Help Desk / IT Solution Center (ITSC) Manager to manage and operate a ... level at contract start • Must be a U.S. Citizen Preferred : • ITIL training and/or ...
The company is seeking a Help Desk / IT Solution Center (ITSC) Manager to manage and operate a ... level at contract start • Must be a U.S. Citizen Preferred : • ITIL training and/or ...
VSP - Help Desk Analyst 4 - 100% On Site
North Chesterfield, VA · On-site
$20.75 - $28.50/hr
The contract has the potential to go longer than 6/30/26, but no guarantees. The Help Desk Analyst will support VSP's new job applicant background check and employment background check program that ...
Quick apply
VSP - Help Desk Analyst 4 - 100% On Site
North Chesterfield, VA · On-site
$20.75 - $28.50/hr
The contract has the potential to go longer than 6/30/26, but no guarantees. The Help Desk Analyst will support VSP's new job applicant background check and employment background check program that ...
As the primary point of contact between the help desk and leadership, this manager will focus on ... experience, geographic location, contract affordability, internal equity, education, and ...
As the primary point of contact between the help desk and leadership, this manager will focus on ... experience, geographic location, contract affordability, internal equity, education, and ...
The One 23 Group is dedicated to excellence in government services and seeks a Linux Help Desk ... under this contract to include monitoring Key Performance Indicators (KPI) and recommending ...
The One 23 Group is dedicated to excellence in government services and seeks a Linux Help Desk ... under this contract to include monitoring Key Performance Indicators (KPI) and recommending ...
The Help Desk Specialist will maintain operations oversight of the SIPRNet and GCCS Management ... under this contract to include monitoring Key Performance Indicators (KPI) and recommending ...
The Help Desk Specialist will maintain operations oversight of the SIPRNet and GCCS Management ... under this contract to include monitoring Key Performance Indicators (KPI) and recommending ...
IT Help Desk Technician
Triangle, VA · On-site
This is in direct support of a recently awarded 5 year network support contract effort. The candidate will provide Tier I administration functions in support of an enterprise service desk and ...
IT Help Desk Technician
Triangle, VA · On-site
This is in direct support of a recently awarded 5 year network support contract effort. The candidate will provide Tier I administration functions in support of an enterprise service desk and ...
They are seeking a Linux Help Desk Specialist responsible for maintaining operational oversight of ... under this contract to include monitoring Key Performance Indicators (KPI) and recommending ...
They are seeking a Linux Help Desk Specialist responsible for maintaining operational oversight of ... under this contract to include monitoring Key Performance Indicators (KPI) and recommending ...
The Help Desk Specialist will oversee operations of the SIPRNet and GCCS Management Centers ... under this contract to include monitoring Key Performance Indicators (KPI) and recommending ...
The Help Desk Specialist will oversee operations of the SIPRNet and GCCS Management Centers ... under this contract to include monitoring Key Performance Indicators (KPI) and recommending ...
Contract Help Desk information
Are contract help desk jobs still in demand?
Contract help desk jobs remain in demand due to ongoing needs for IT support across various industries. These roles often require technical skills, customer service abilities, and familiarity with help desk software, making them a consistent option for IT professionals seeking temporary or flexible work. Demand can vary based on industry trends and technological advancements, but overall, these positions continue to be available.
Is a contract help desk a stressful job?
A contract help desk role can be stressful due to high call volumes, troubleshooting technical issues, and meeting response time expectations. Success often depends on strong communication skills, technical knowledge, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Help Desk jobs in Virginia? The most popular types of Help Desk jobs in Virginia are:
What cities in Virginia are hiring for Contract Help Desk jobs? Cities in Virginia with the most Contract Help Desk job openings:
Help Desk Specialist - Tier 2 - Managed Service Provider Support
Alexandria, VA • On-site
Contractor
Re-posted 25 days ago
Job description
Help Desk Specialist - Tier 2
Role Summary
The Tier 2 Help Desk Specialist provides advanced application support and issue resolution for DoD OIG users.
Key Responsibilities
Qualifications
*Position contingent on contract win.
Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans.
Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization.
Role Summary
The Tier 2 Help Desk Specialist provides advanced application support and issue resolution for DoD OIG users.
Key Responsibilities
- Triage and resolve escalated user issues
- Maintain ticketing systems and knowledge articles
- Coordinate with engineering teams for resolution
- Provide outage notifications and after-hours support
- Develop SOPs and mitigation procedures
Qualifications
- 3+ years of IT help desk or application support experience
- Strong customer service and troubleshooting skills
- Experience in DoD or Federal environments preferred
- Active Secret clearance
*Position contingent on contract win.
Summit is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. VEVRAA Federal Contractor. Summit gives preference to protected veterans.
Position descriptions serve as a guideline and may not be construed as a guarantee of employment. Summit is an at-will organization.