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Contract Customer Service Jobs in Raleigh, NC (NOW HIRING)

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Lead HVAC Technician

Durham, NC · On-site

$20 - $35/hr

Commercial and Scientific Refrigeration (CSR) - Research Triangle Park (Durham, NC) Are you ready ... Perform high-quality preventative maintenance to ensure peak performance for our contract clients.

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Customer Service Associate I

Franklinton, NC · On-site

$10 - $13.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Durham, NC · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Angier, NC · On-site

$10 - $14/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Garner, NC · On-site

$13 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Morrisville, NC · On-site

$13.50 - $18.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Cary, NC · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Zebulon, NC · On-site

$12.25 - $17/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Garner, NC · On-site

$13 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Durham, NC · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Raleigh, NC · On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Garner, NC · On-site

$13 - $17.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Cary, NC · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Raleigh, NC · On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Youngsville, NC · On-site

$11 - $15.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Knightdale, NC · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Raleigh, NC · On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Louisburg, NC · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Wendell, NC · On-site

$12 - $16.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate I

Wake Forest, NC · On-site

$12.50 - $17.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Showing results 21-40

Contract Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do contract customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for contract customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a contract customer service job?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

How does a contract customer service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the most commonly searched types of Customer Service jobs in Raleigh, NC?

The most popular types of Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Contract Customer Service jobs?

Cities near Raleigh, NC with the most Contract Customer Service job openings:

Infographic showing various Contract Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Lead HVAC Technician

CSR LLC

Durham, NC • On-site

$20 - $35/hr

Full-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Commercial and Scientific Refrigeration (CSR) – Research Triangle Park (Durham, NC) Are you ready to grow your career with a team that invests in you?
Commercial and Scientific Refrigeration (CSR) is expanding! Based in the heart of RTP, we serve a diverse and prestigious client base, including local restaurants, scientific laboratories, and residential neighbors. We are seeking motivated Service Technicians who are looking for more than just a job—we are looking for individuals who want to master their craft in a fast-paced, adventurous environment. Why Join the CSR Team?

  • Year-Round Stability: Our large, diverse client list ensures a consistent 40-hour work week throughout every season.
  • Career Advancement: We prioritize promoting from within. Whether you want to transition from installation to service or move into leadership, we provide the pathway.
  • Continuous Training: We invest in your skills with ongoing education to ensure you stay ahead of the latest HVAC and refrigeration technology.
  • Competitive Benefits:
  • Matching 401(k) retirement plan
  • Paid holidays and time off
  • Supplemental health insurance pay
  • Well-equipped, modern service vehicles and professional uniforms

Your Role & Responsibilities

  • Service & Repair: Diagnose, troubleshoot, and repair commercial refrigeration (walk-ins, reach-ins, ice machines) and residential/light commercial HVAC systems.
  • Maintenance: Perform high-quality preventative maintenance to ensure peak performance for our contract clients.
  • Installation: Lead or assist in the installation of new heating and cooling systems. Installers will also have the opportunity to work on refrigeration projects and cross-train in service work.
  • Customer Excellence: Provide professional, friendly service to our diverse clientele in the RTP, Durham, Raleigh, and Chapel Hill area.

Qualifications

  • Experience: Minimum of 0-5 years of experience in HVAC/R service or installation.
  • Knowledge: Strong understanding of refrigeration cycles and electrical troubleshooting.
  • Mindset: A motivated self-starter with a positive attitude and a desire to learn new equipment (scientific labs, commercial kitchens, etc.).
  • Requirements: Valid driver's license with a clean driving record and a commitment to punctuality and professionalism.