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Contract Customer Service Jobs in Raleigh, NC (NOW HIRING)

Currently listed as a contract through February, but could go longer! * Onsite in Cary, NC for 6 weeks of training and then hybrid (2 days onsite, 3 days remote) * Customer service role handling ...

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

... CONTRACT No WORK WEEK SCHEDULE Monday-Friday (occasional evenings and weekends) Position is not ... Google Apps; * Excellent customer service skills along with strong interpersonal skills ...

Customer Service Representative

Raleigh, NC

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... CONTRACT No WORK WEEK SCHEDULE Monday-Friday (occasional evenings and weekends) Position is not ...

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

... CONTRACT No WORK WEEK SCHEDULE Monday-Friday (occasional evenings and weekends) Position is not ... Google Apps; * Excellent customer service skills along with strong interpersonal skills ...

customer service associate

Raleigh, NC · On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... CONTRACT No WORK WEEK SCHEDULE Monday-Friday (occasional evenings and weekends) Position is not ...

Customer Service Representative

Raleigh, NC · On-site

$14.25 - $19.50/hr

Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer ... CONTRACT No WORK WEEK SCHEDULE Monday-Friday (occasional evenings and weekends) Position is not ...

customer service associate

Raleigh, NC · On-site

$14 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Be Seen First

Lead HVAC Technician

Durham, NC · On-site

$20 - $35/hr

Commercial and Scientific Refrigeration (CSR) - Research Triangle Park (Durham, NC) Are you ready ... Perform high-quality preventative maintenance to ensure peak performance for our contract clients.

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Contract Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do contract customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for contract customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a contract customer service job?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

How does a contract customer service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the most commonly searched types of Customer Service jobs in Raleigh, NC?

The most popular types of Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Contract Customer Service jobs?

Cities near Raleigh, NC with the most Contract Customer Service job openings:

Infographic showing various Contract Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Representative

TEKsystems

Cary, NC • Hybrid

$20.40/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Description

  • M-F à must be open to work ANY shift between 8am-8pm
  • Training is 9am-5:30pm
  • Start date: September 28th
  • Currently listed as a contract through February, but could go longer!
  • Onsite in Cary, NC for 6 weeks of training and then hybrid (2 days onsite, 3 days remote)
  • Customer service role handling inbound and outbound calls helping patients with prescription statuses, insurance verifications, etc. 

Job Type & Location

This is a Contract position based out of Cary, NC.

Pay and Benefits

The pay range for this position is $20.40 - $20.40/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Cary,NC.

Application Deadline

This position is anticipated to close on Aug 23, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US