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Contract Customer Service Jobs in Decatur, GA (NOW HIRING)

Liveops

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Liveops

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

YKK AP America

CUSTOMER SERVICE REPRESENTATIVE

Austell, GA · On-site

$14.75 - $20/hr

Minimum of 2 years of customer service experience, preferably in construction, manufacturing or ... Nothing in this is intended to create a contract of employment, guarantee employment for any ...

Liveops

Remote Customer Service Agent

Stockbridge, GA · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

TEKsystems

Customer Service Representative

Alpharetta, GA · Hybrid

$20 - $21/hr

... Contract to Hire position based out of Alpharetta, GA. Pay and Benefits The pay range for this ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

Sherwin-Williams

Customer Service Specialist

Kennesaw, GA · On-site

$15.75 - $20.75/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local ...

Transdev

Customer Service Representative

Marietta, GA · On-site

$19 - $22/hr

S. contract with Transdev to operate their transportation systems, maintain their vehicle and ... Customer Service Job Type: Full Time Req ID: 8155 Pay Group: DVF Cost Center: 55451 The above ...

Transdev

Customer Service Representative

Marietta, GA

$19 - $22/hr

S. contract with Transdev to operate their transportation systems, maintain their vehicle and ... Customer Service Job Type: Full Time Req ID: 8155 Pay Group: DVF Cost Center: 55451 The above ...

Innova Solutions

Customer Service Rep III

Atlanta, GA

$15 - $18/hr

Innova Solutions has a client that is immediately hiring for a Customer Service Representative III Position type: Full Time - Contract Duration: 12 Months Contract Location: Atlanta, GA As a Customer ...

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All JobsContract Customer Service JobsContract Customer Service Jobs in Decatur, GA

Contract Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do contract customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for contract customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

How does a Contract Customer Service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the key skills and qualifications needed to thrive as a Contract Customer Service Representative, and why are they important?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

What are contract customer service jobs?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.
What are the most commonly searched types of Customer Service jobs in Decatur, GA? The most popular types of Customer Service jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Contract Customer Service jobs? Cities near Decatur, GA with the most Contract Customer Service job openings:
Contract Customer Service jobs near you
Infographic showing various Contract Customer Service job openings in Decatur, GA as of June 2026, with employment types broken down into 46% Full Time, 46% Part Time, and 8% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.
Customer Service Representative

Customer Service Representative

APCO Holdings

Norcross, GA

$15 - $20.50/hr

Full-time

Posted 12 days ago

APCO Holdings rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

207th of 260 rated insurance

Job description

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.

Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve.

We are looking for a Customer Service Representative to join our Customer Service team. In this role, you will be the voice of APCO, helping customers, dealers, agents, and repair facilities get the information and support they need quickly and professionally. Your work will play an important role in ensuring every customer interaction reflects the high standard of service our partners expect.

What You'll Do
  • Handle a high volume of inbound calls while maintaining strong service levels
  • Answer questions about coverage, contracts, and claims from customers, dealers, and repair facilities
  • Resolve customer issues or route inquiries to the appropriate department when needed
  • Maintain accurate and consistent documentation in company systems
  • Communicate with key stakeholders to ensure a smooth and positive claims experience
  • Monitor call queues and maintain agent availability through proper system usage
  • Anticipate customer needs and deliver solutions with professionalism and empathy
What Makes You Successful

You’ll thrive in this role if you’re a strong communicator who can build trust quickly and create a positive experience for every customer interaction. You’re comfortable handling a high volume of calls while staying patient, professional, and solution oriented.

You’re also organized and detail-oriented, able to navigate multiple systems while maintaining accurate documentation. Just as importantly, you bring a learning mindset; you’re open to feedback, adaptable to change, and motivated to continuously improve.

Basic Qualifications
  • High school diploma or equivalent
  • Previous customer service experience (call center experience preferred)
  • Ability to navigate computer systems and maintain accurate documentation
  • Strong verbal and written communication skills 
This Role Might Be a Great Fit If You...
  • Enjoy helping people and take pride in solving problems
  • Stay calm and professional in fast-paced or high-volume environments
  • Like learning new systems and becoming an expert in how things work
  • Take ownership of issues and follow through until they’re resolved 
What We Offer
  • Competitive hourly pay
  • Comprehensive medical, dental, and vision benefits
  • 401(k) with company match
  • Paid time off and company holidays
  • Opportunities for career growth and internal advancement
  • A collaborative and supportive team environment
At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results.
 
We C.A.R.E.
Committed – We build strong, high-trust relationships with our partners and each other.
Accountable – We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity.
Results-Driven – We focus on delivering measurable outcomes that create value for our partners and our business.
Excellent – We strive for excellence in everything we do while balancing short-term performance with long-term success.
 
If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you.
 
 
 
By submitting your application, you acknowledge that you have read and understand our Privacy Policy and Terms & Conditions. APCO Holdings may collect personal information (such as name, contact details, and employment history) to evaluate your candidacy. We may share this data with our subsidiaries, affiliates, and service providers. We retain applicant data only as long as necessary for the hiring process or as required by law.
 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.