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Contract Customer Service Jobs in Indiana (NOW HIRING)

Dollar Tree

Customer Service Associate

Hammond, IN · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollar Tree

Customer Service Associate

Muncie, IN · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollartree

Customer Service Associate

Muncie, IN · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollar Tree

Customer Service Associate

Mishawaka, IN · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollartree

Customer Service Associate

Hammond, IN · On-site

$14 - $19.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollartree

Customer Service Associates

Indianapolis, IN · On-site

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollartree

customer service II

Avon, IN · On-site

$14 - $19.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollar Tree

customer service II

Avon, IN · On-site

$14 - $19.25/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollar Tree

Customer Service Associates

Indianapolis, IN · On-site +1

$13.75 - $19/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollartree

Customer Service Associate

Mishawaka, IN · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

TEKsystems

Customer Service Representative

Evansville, IN · On-site

$15.25 - $20.75/hr

Skills Customer service, Support, Call center, microsoft excel, outlook, sap Top Skills Details ... Potential for contract extension after 6 months Experience Level Intermediate Level Job Type ...

Sherwin-Williams

Customer Service Specialist

Marion, IN · On-site

$16.75 - $22.25/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local ...

Dollartree

customer service ii

Brownsburg, IN · On-site

$14.25 - $15.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollar Tree

customer service ii

Brownsburg, IN · On-site

$14.25 - $15.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Liveops

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

Liveops

Remote Customer Service Agent

Lafayette, IN · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Comfortable working independently under contract. * Patience, professionalism, and strong problem ...

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Showing results 41-60

All JobsContract Customer Service JobsContract Customer Service Jobs in Indiana

Contract Customer Service information

What is a contract customer service job?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

How does a contract customer service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the most commonly searched types of Customer Service jobs in Indiana?

The most popular types of Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Contract Customer Service jobs?

Cities in Indiana with the most Contract Customer Service job openings:

Contract Customer Service jobs near you
Infographic showing various Contract Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Stefanini Group

Indianapolis, IN • Hybrid

$15.25 - $20.75/hr

Contractor

Posted 3 days ago

New

Job description

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may call: (248) 582-6511/ email: Deepak Tyagi (deepak.tyagi@stefanini.com) for faster processing!

Customer Service Representatives serve our customers via telephone and email. They thoroughly and efficiently gather participant information, access and address concerns and issues, educate the participant where applicable to prevent the need for future contacts and document interactions. CSRs do all of this in a timely, professional and of service manner.

General Responsibilities Include:

  • Provide excellent customer service and one call issue resolution
  • Handle incoming phone calls and assigned email requests along with escalated items
  • Assist participants with registration and log in issues
  • Assist participants with navigation on the site for their specific program
  • Assist participants with overall questions concerning the applications available to them on the private portal
  • Work with Account Management on escalated issues of a non-routine nature
  • Assist members complete the Health Survey over the phone
  • Perform other, varied job-related duties as assigned

Required Skills:

  • High School Diploma or GED
  • 1-3 years of experience in a technical call center environment or transferable skills
  • Demonstrated customer service and issue resolution skills
  • Strong detail orientation and listening skills
  • Proficiency in the utilization of computer software applications, including MS Word and MS Excel
  • Effectively communicate both verbally and in writing
  • Pleasant telephone voice, tone and manner
  • Willingness to work a flexible schedule and overtime when needed
  • Successful completion of a background check and drug screen is required

Important Points:

  • Training/start is ALL onsite in the office.
  • This is a HYBRID ROLE. In office attendance is expected throughout their contract.
  • In office training is mandatory.
  • CRSs will be in office the first few weeks after training BEFORE working from home.
  • The office will remain open for those that do not desire to work from home or have internet issues at home. (In these instances will be required to come to the office).
  • CSRs must live within 1 hour or less of the office due to the hybrid role and must have a way to come to the office ~2x/wk reliably

Process:

  • Interviews will start the week of 8/24.
  • Training Monday 9/21/2026 to 10/2/2026 (Training schedule 8:30 AM - 5:00 PM)
  • Training is vital to success, candidates must commit to being here each day during training.
  • Shifts will start on Monday 9/21/2026

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with global presence. We are CMM Level 5 company.

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Education:Employment Type: CONTRACTOR

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