ZipRecruiter

Log In

1

Contract Customer Service Jobs in Indiana (NOW HIRING)

Family Dollar

customer service

Indianapolis, IN · On-site

$13.75 - $19/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollartree

customer service

Indianapolis, IN · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Dollar Tree

customer service

Indianapolis, IN · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Belcan

Customer Service Representative

Lafayette, IN

$24/hr

Right Away Keywords: #LafayetteoJobs; #CustomerServiceRepjobs ; #INDP+ This is 12 Months contract ... The Entry level Customer Service Representative will perform many of the same duties as the ...

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Customer Service Representative Job Number: 365920 Category: Administrative Description: Job Title ... Right Away Keywords: #LafayetteoJobs; #CustomerServiceRepjobs; #INDP+ This is 12 Months contract ...

Rhenus Group

Customer Service Representative

Plainfield, IN · On-site

$15.75 - $21.25/hr

Track customer requests, value-added services, and operational activities while maintaining ... Prepare and maintain customer reports, KPI trackers, meeting minutes, contracts, and operational ...

Search Solution Group

Be Seen First

Customer Service Representative

Indianapolis, IN · On-site

$16 - $17/hr

The Contract Client Service Representative will play a key role in ensuring accurate account ... Maintain a high level of customer service while managing multiple priorities. Requirements include:

New

Robert Half

Customer Service Representative

Pierceton, IN · On-site

$20 - $23/hr

We are looking for a detail-oriented Customer Service Representative to support order processing and customer communication for a Long-term Contract position based in Pierceton, Indiana. In this role ...

Crane Company

Customer Service Representative

Brazil, IN

$14.75 - $20/hr

The Customer Service Representative contributes to the success of the organization by supporting ... contracts as well as reviewing job costing, monitoring discount levels and suggesting price ...

next page

Showing results 1-20

All JobsContract Customer Service JobsContract Customer Service Jobs in Indiana

Contract Customer Service information

What is a contract customer service job?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

How does a contract customer service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the most commonly searched types of Customer Service jobs in Indiana?

The most popular types of Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Contract Customer Service jobs?

Cities in Indiana with the most Contract Customer Service job openings:

Contract Customer Service jobs near you
Infographic showing various Contract Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

GPC - Genuine Parts Company

Gary, IN

$16 - $21.75/hr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Genuine Parts Company rating

7.2

Company rating: 7.2 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

225th of 423 rated retail wholesalers

Job description

Job Description

SUMMARY:
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

JOB DUTIES:
Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
Partners with Account Representatives to ensure customer satisfaction.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
May handle customer returns.
Performs other duties as assigned.

EDUCATION & EXPERIENCE:
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
Reliability, organization, and attention to detail required.
Strong communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
Product knowledge is preferred.

COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

What Genuine Parts Company employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply