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Contract Customer Service Jobs in Indiana (NOW HIRING)

Customer Service Representative

Brazil, IN · On-site

$14.75 - $20/hr

The Customer Service Representative contributes to the success of the organization by supporting ... contracts as well as reviewing job costing, monitoring discount levels and suggesting price ...

Execute daily customer contract requirements and identify accessorial activity Interact with customer groups, as necessary, and provide first line of escalation for customer service issues Ensure ...

Execute daily customer contract requirements and identify accessorial activity Interact with customer groups, as necessary, and provide first line of escalation for customer service issues Ensure ...

$14.50 - $19.75/hr

* Interpret contract benefits accurately to policyholder, agents, and providers with a positive and ... Transfer calls to employees in other departments as required to meet customer needs. * Fully ...

Execute daily customer contract requirements and identify accessorial activity Interact with customer groups, as necessary, and provide first line of escalation for customer service issues Ensure ...

... contract requirements and identify accessorial activity • Interact with customer groups, as ... customer service issues • Ensure necessary documentation is completed and filed according with ...

... contract requirements and identify accessorial activity • Interact with customer groups, as ... customer service issues • Ensure necessary documentation is completed and filed according with ...

... contract requirements and identify accessorial activity • Interact with customer groups, as ... customer service issues • Ensure necessary documentation is completed and filed according with ...

... Contract-to-hire About The Role Our client is expanding its customer support operations and adding ... This team supports web based platforms and handles both service inquiries and light technical ...

Customer Service Associate

Muncie, IN · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

customer service 1

Columbia City, IN · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

customer service 1

Columbia City, IN · On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Associate

Muncie, IN · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Please note, this is not a contract of employment and may be modified to meet evolving business ...

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Trains and mentors less experience Paychex and Contract employees within the group when required to ... A minimum of 2 years' experience in customer service, sales or insurance or the equivalent ...

Showing results 21-40

Contract Customer Service information

What is a contract customer service job?

Contract customer service jobs are positions where individuals are hired on a temporary or contract basis to handle customer inquiries, resolve issues, and provide support for a company's products or services. Unlike permanent employees, contract customer service representatives work for a specific period or project, often through staffing agencies or as independent contractors. These roles can be remote or in-person and may offer flexible hours depending on the employer's needs. Contract positions are popular in industries with seasonal demand or for companies needing extra support during peak times.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability help you excel in handling diverse customer inquiries and dynamic work environments. These skills ensure efficient resolution of customer issues, high satisfaction rates, and effective fulfillment of contractual service agreements.

How does a contract customer service role typically integrate with full-time teams, and what can applicants expect regarding communication and collaboration?

As a Contract Customer Service professional, you'll often work closely with permanent team members, participating in regular meetings and using shared communication tools to ensure consistency in customer support. While you may be brought in for specific projects or to cover peak periods, your input and responsiveness are critical to maintaining smooth operations. Expect to collaborate across departments, handle escalated issues, and contribute to team goals, even though your tenure may be shorter. Clear, proactive communication and adaptability are key to succeeding in this dynamic, sometimes fast-paced environment.

What are the most commonly searched types of Customer Service jobs in Indiana?

The most popular types of Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Contract Customer Service jobs?

Cities in Indiana with the most Contract Customer Service job openings:

Infographic showing various Contract Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Crane Co.

Brazil, IN • On-site

$14.75 - $20/hr

Other

Posted 16 days ago


Job description

The Customer Service Representative contributes to the success of the organization by supporting customers and other departments. This person handles transactions, performs clerical functions for sales department, acts as point of contact for customers, and acts as liaison between customers and various departments of the organization.
Qualified candidates will have the proven ability to work well with other personnel and departments, and deal with customers concerning matters that require tact and resourcefulness. The qualified candidate must also pay close attention to detail, fully proofreading his or her own work as well as the work of others.
Qualifications:

  • Excellent communication skills (verbal and written)
  • Experience with data entry
  • Proficiency in Microsoft Office/ Windows
  • Detail oriented
  • Proofreading skills
  • Completed High School Diploma or Equivalent
Responsibilities Include:
  • Processing transactions (includes creating orders, sending order acknowledgements, repeat orders, and Ecommerce orders)
  • Responding to shipping questions
  • Responding to clerical questions
  • Responding to technical questions, forwarding to engineering, sales, and field technicians.
  • Approving quotes created by Account Managers, reviewing the terms, conditions, and requirements of contracts as well as reviewing job costing, monitoring discount levels and suggesting price increases as needed.
  • Approving orders created by Field Account Managers, reviewing the terms, conditions, and requirements of contracts as well as reviewing job costing, monitoring discount levels and suggesting price increases as needed.
  • Entering order requirements and sending order receipts for orders created by Field Account Managers
  • Sending quotes on behalf of Account Managers
  • Acting as a liaison between customers and accounting in determining payment terms
  • Exporting forms, sending to customers as well as monitoring and following up as needed.
  • Creating Pro Forma Invoices, adding requirements to orders, as well as monitoring and following up as needed.
  • Handling booking/changing/cancelling of travel arrangements for installer, sales, etc.
  • Processing change orders
  • Handling shipping issues
  • Forwarding customer complaints to sales
  • Performing all other duties as directed by supervisor

Technifab is an Equal Opportunity/Affirmative Action Employer
Job Type: Full Time
Pay: Based on experience
This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.

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About Crane AI

Sourced by ZipRecruiter

Industry

Software development

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

2017