Content Program Manager Jobs in Michigan (NOW HIRING)

The Regional Clinical Program Manager is responsible for the development, maintenance, implementation, and oversight of standardized, competency-based onboarding, training, professional development, and clinical readiness programs for Clinical Technologists (CTs) and Licensed Practical Nurses (LPNs) within clinic-based vascular service lines. This role serves as a clinical resource and dotted-line clinical leader to Clinical Technologist and LPN Leads within designated Markets, supporting workforce development, competency, clinical readiness, standardized workflows, and implementation of enterprise clinical initiatives.

The ideal candidate will live in our new market within the New York and New Jersey areas. This is a HIGH TRAVEL position.

Responsibilities

Determine the initial and ongoing clinical skills, education, training, and competency needs for Clinical Technologists (CTs) and Licensed Practical Nurses (LPNs) to consistently deliver high-quality patient care.
Utilize a variety of instructional methods and media to deliver education and training to CTs and LPNs, including but not limited to training manuals, training checklists, flowcharts, job aids, newsletters, videos, competency tools, and Learning Management System content.
Work collaboratively with Information Technology, EHR, and clinical leadership to create and update clinical training materials, workflow guidance, job aids, and videos related to clinical documentation and workflows.
Act as a super user and clinical resource for technology, clinical documentation, and clinical workflows.
Develop and implement education initiatives, including onboarding, competency validation, annual competencies, remediation, and just-in-time training based on needs assessments, workflow changes, new products or technology, incident reporting trends, patient experience feedback, employee feedback, and clinical performance opportunities.
Serve as the clinical program lead for Clinical Technologists (CTs) and Licensed Practical Nurses (LPNs) within assigned clinic-based vascular service lines, supporting onboarding, competency development, workforce readiness, coaching, and standardization of clinical workflows in partnership with clinic, operational, physician, and clinical leadership.

Serve as a role model, mentor, and clinical resource while maintaining competency in CT and LPN workflows, standards, and responsibilities.
Develop CT/LPN preceptors and Clinical Technologist and LPN Leads within designated Markets.
Partner with Clinical Technologist and LPN Leads in designated Markets to support and monitor:
Completion of required onboarding, web-based and in-person clinical training, skills signoffs, and competency validation.
Clinical readiness activities, environmental rounds, identification of trends, follow-up on corrective actions, and preparation for accreditation, quality, risk, and safety-related readiness activities.
Implementation and sustainment of enterprise clinical initiatives, workflows, and standards of care.
Compliance with clinical policies, procedures, documentation expectations, and standardized workflows.
Participate in the recruitment, onboarding, hiring, development, and retention of CTs and LPNs in partnership with clinical and operational leadership.
Maintain knowledge of applicable state and federal regulations and laws impacting CT and LPN scope of practice.
Partner with clinical, quality, risk, safety, and operational leadership to support clinical readiness, sustainment, and preparation for accreditation, patient safety, infection prevention, emergency preparedness, quality initiatives, and regulatory standards within clinic-based vascular service lines.
Seek opportunities for continuous improvement and collaborate with physician, clinical, and operational leadership on implementation of quality improvement, patient safety, and clinical standardization initiatives.
Provide reporting to clinical leadership regarding key aspects of CT/LPN onboarding, competency, clinical readiness, workforce development, and program performance.
Serve on committees, work groups, and enterprise initiatives as assigned.

Culture

Demonstrate and promote a work culture committed to UVVC's Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity.
Demonstrate behaviors that are consistent with UVVC's Standards of Conduct as outlined in our employee handbook.
Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization.
Other duties as assigned.

Qualifications 

Registered Nurse (RN) or LPN with current state or multi-state licensure.
At least 5 years recent clinical experience.
Basic Life Support (BLS) for Healthcare Provider required.
Prior clinical education, onboarding or competency-based training experience preferred.
Prior experience in vein, vascular, ambulatory, outpatient procedural, or clinic-based care settings preferred.
Multi-state and/or multi-site experience a plus.
A deep understanding of clinical processes and healthcare environments.
Knowledge of adult learning theories and principles.
Knowledge of infection control standards.
Knowledge of quality improvement, patient safety, infection prevention, and clinical standardization concepts.
Excellent written and verbal communication skills.
Proficient in the use of computer applications, including Microsoft Word, PowerPoint, Excel, Outlook and EHR systems.
Ability to work well independently and within a team structure.
Critical thinking skills and the ability to exercise sound judgement when making decisions.
Ability to inspire and motivate others in a team environment, both virtually and in-person.
Dependable; able to meet reliable attendance and punctuality standards for the role.
Must be able and willing to travel locally and regionally on a regular basis.
Must be able to provide proof of acceptable auto policy liability coverage limits of $100k for bodily injury per person, $300k for bodily injury per accident, and $50k for property damage.