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Contactus Jobs (NOW HIRING)

Sports Physical Therapy

Physical Therapist

Bellevue, WA · On-site

$1K - $2K/wk

Apply at www.sptcenters.com Or send your resume directly to contactus@sptcenters.com The anticipated base salary range for this position is $86,000- $100,000. Salary is based on various factors ...

Sports Physical Therapy

Physical Therapist

Bellevue, WA

$1K - $2K/wk

Apply at www.sptcenters.com Or send your resume directly to contactus@sptcenters.com The anticipated base salary range for this position is $86,000- $100,000. Salary is based on various factors ...

U.S. Physical Therapy

Physical Therapist

Bellevue, WA

$1K - $2K/wk

Apply at www.sptcenters.com ( Or send your resume directly to contactus@sptcenters.com The anticipated base salary range for this position is $86,000- $100,000. Salary is based on various factors ...

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How much do contactus jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for contactus in the United States is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Contact Center Representatives, and how can they be managed effectively?

Contact Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to rapidly changing information or procedures. To manage these effectively, it's important to develop strong communication and active listening skills, utilize available support resources like team leads or knowledge bases, and practice stress management techniques. Most contact centers also provide regular training and encourage teamwork, which helps representatives stay updated and share solutions to common issues.

What are the key skills and qualifications needed to thrive as a Contact Center Representative, and why are they important?

To thrive as a Contact Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, active listening, and a calm demeanor under pressure are essential soft skills for building rapport and resolving issues effectively. These skills are crucial for ensuring customer satisfaction and maintaining the company's reputation in a high-volume, fast-paced environment.

What is a Contactus job?

A Contactus job typically refers to a customer service or support role where employees handle inquiries, complaints, or requests from customers via phone, email, chat, or other communication channels. These roles may be in call centers, customer support teams, or technical assistance departments. Responsibilities often include assisting customers with troubleshooting, providing product information, and ensuring customer satisfaction. Strong communication skills, problem-solving ability, and patience are essential for success in this role.

What is the difference between Contactus vs Customer Service Representative?

AspectContactusCustomer Service Representative
Required CredentialsTypically no formal degree, on-the-job trainingHigh school diploma or equivalent, sometimes certifications
Work EnvironmentCall centers, online support, in-office or remoteCall centers, retail, corporate offices
Industry UsageCustomer support, sales, technical assistanceCustomer support, sales, client relations
Common Search IntentUnderstanding role differences, job opportunitiesJob descriptions, career info, role comparison

Contactus roles focus on handling customer inquiries via various channels, often requiring minimal formal credentials. Customer Service Representatives also assist customers but may have more structured training and certifications. Both roles are vital in customer support, but Contactus positions are typically more about initial contact and support, while Customer Service Representatives may handle ongoing client relations.

What are Contactus jobs?

Contactus jobs typically refer to roles within a company’s customer service or support team, where employees handle inquiries, feedback, or issues communicated through various 'Contact Us' channels such as email, phone, or web forms. These positions focus on assisting customers, resolving problems, and providing information about products or services. Contactus professionals need strong communication and problem-solving skills, as they serve as the first point of contact between an organization and its clients. Some roles may also include data entry, follow-up with customers, and collaboration with other departments to ensure customer satisfaction.
More about Contactus jobs
What are the most commonly searched types of Contactus jobs? The most popular types of Contactus jobs are:
What states have the most Contactus jobs? States with the most job openings for Contactus jobs include:
What job categories do people searching Contactus jobs look for? The top searched job categories for Contactus jobs are:
Contactus jobs near you
Infographic showing various Contactus job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Physical job distribution, with an average salary of $40,846 per year, or $19.6 per hour.
Customer Support Agent (Onsite PA)

Customer Support Agent (Onsite PA)

Contactus LLC

Grindstone, PA • On-site

$16.75 - $22.25/hr

Full-time

Posted 20 days ago

Job description

???????? Help people pay smarter for their prescriptions!
???? Location
Onsite: 111 Roberts Rd, Suite 400 · Grindstone, PA 15442
???? Training & schedule
Training start date: June 15, 2026
Training hours: Monday–Friday, 9:00 a.m. – 5:30 p.m. EST (subject to change)
Schedule flexibility preferred: Post-training schedules may include evening and weekend shifts.
Customer support agent

Looking for a role where you can make a real impact, talk to people all day (in a good way!), and build experience in healthcare and customer support? Help participants navigate a brand-new CMS program designed to make prescription costs more manageable.

???? What we do

Help participants spread their prescription drug costs into manageable monthly payments instead of paying all at once — utilizing a new program!

  • Fully compliant program support
  • Ledger-based accounting to track participant activity
  • Seamless system integrations
  • Omnichannel participant support
  • Easy opt-in/opt-out enrollment

And you get to be the friendly voice that makes it all make sense.

???? What you'll be doing

As a support agent, you'll manage both inbound and outbound calls (about 60–70 inbound calls per day), helping participants with:

  • Elections and enrollment
  • Payment processing questions
  • General prescription payment plan support
  • Online account assistance
  • Updating member information
???? Who we're looking for
  • Friendly, confident, and professional on the phone
  • Goal-driven and detail-oriented
  • Comfortable multitasking (talking + typing = no problem!)
  • Able to follow client and company guidelines precisely
  • Familiar with HIPAA (nice to have, not required — we'll train!)
  • Bilingual candidates strongly encouraged to apply — fluency in a second language is a significant plus
  • Available for evening and weekend shifts post-training
???? Experience that transfers well

We love candidates with backgrounds in:

  • Contact centers
  • Healthcare
  • Hospitality
  • Retail
  • Food service

If you've ever handled customers under pressure — you're already ahead!

???? Preferred qualifications
  • Type at least 20 WPM
  • Communicate clearly and confidently
  • Think on your feet and stay calm under pressure
  • Bring positive energy and a problem-solving mindset
  • Bilingual or multilingual proficiency is a PLUS
  • Flexibility to work evenings and weekends as scheduled
⭐ How to succeed in this role
  • Clear communication and accurate account notes
  • Proper caller verification before discussing details
  • A helpful, patient, and solutions-focused approach
  • Consistent adherence to HIPAA and call standards
???? Why you'll love it here

You'll be part of a team that's launching something new, helping people afford essential medications, and growing valuable healthcare experience — all while sharpening your customer service skills.


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement:

ContactUs is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.


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