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Contactus Jobs (NOW HIRING)

Contactus LLC

Inbound Customer Care Agent

Grindstone, PA · On-site

$15/hr

August 31, 2026 ContactUs Communications (based in Columbus, OH) is growing -- and we're excited to bring new opportunities to our Grindstone, Pennsylvania location! If you love helping others, enjoy ...

Contactus LLC

Facilities Custodian

Grindstone, PA · On-site

$13.50 - $17.75/hr

Open availability until 11:00 PM, including weekends Be the Hero Behind the Scenes ContactUs Communications is looking for a Facilities Custodian who takes pride in keeping things clean, safe, and ...

Contact Us

Inbound Customer Care Agent

Grindstone, PA · On-site

$15/hr

August 31, 2026 ContactUs Communications (based in Columbus, OH) is growing - and we're excited to bring new opportunities to our Grindstone, Pennsylvania location! If you love helping others, enjoy ...

Roy Jorgensen Associates

Highway Electrician

Dania Beach, FL

$26.25 - $32.50/hr

Roy Jorgensen Associates, Inc. 3735 Buckeystown Pike Buckeystown, MD 21717-0070 contactus@royjorgensen.com (301) 831-1000 Fax: (301) 874-2876 Copyright 2023 Roy Jorgensen Associates, Inc. All Rights ...

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How much do contactus jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for contactus in the United States is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $23.32 per hour, depending on experience, location, and employer.

What is a contactus?

A Contactus job typically refers to a customer service or support role where employees handle inquiries, complaints, or requests from customers via phone, email, chat, or other communication channels. These roles may be in call centers, customer support teams, or technical assistance departments. Responsibilities often include assisting customers with troubleshooting, providing product information, and ensuring customer satisfaction. Strong communication skills, problem-solving ability, and patience are essential for success in this role.

What are some common challenges faced by contact center representatives, and how can they be managed effectively?

Contact Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to rapidly changing information or procedures. To manage these effectively, it's important to develop strong communication and active listening skills, utilize available support resources like team leads or knowledge bases, and practice stress management techniques. Most contact centers also provide regular training and encourage teamwork, which helps representatives stay updated and share solutions to common issues.

What are the key skills and qualifications needed to thrive as a contact center representative, and why are they important?

To thrive as a Contact Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, active listening, and a calm demeanor under pressure are essential soft skills for building rapport and resolving issues effectively. These skills are crucial for ensuring customer satisfaction and maintaining the company's reputation in a high-volume, fast-paced environment.

What is the difference between Contactus vs Customer Service Representative?

AspectContactusCustomer Service Representative
Required CredentialsTypically no formal degree, on-the-job trainingHigh school diploma or equivalent, sometimes certifications
Work EnvironmentCall centers, online support, in-office or remoteCall centers, retail, corporate offices
Industry UsageCustomer support, sales, technical assistanceCustomer support, sales, client relations
Common Search IntentUnderstanding role differences, job opportunitiesJob descriptions, career info, role comparison

Contactus roles focus on handling customer inquiries via various channels, often requiring minimal formal credentials. Customer Service Representatives also assist customers but may have more structured training and certifications. Both roles are vital in customer support, but Contactus positions are typically more about initial contact and support, while Customer Service Representatives may handle ongoing client relations.

More about Contactus jobs

What are the most commonly searched types of Contactus jobs?

The most popular types of Contactus jobs are:

What states have the most Contactus jobs?

States with the most job openings for Contactus jobs include:

What job categories do people searching Contactus jobs look for?

The top searched job categories for Contactus jobs are:

Contactus jobs near you
Infographic showing various Contactus job openings in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 100% Physical job distribution, with an average salary of $40,846 per year, or $19.6 per hour.

Inbound Customer Care Agent

Grindstone, PA • On-site

Contactus LLC
Retail • 501 - 1,000 employees
Learn more about Contactus LLCexternal

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

???? Now Hiring: Inbound Customer Care Agents!
???? Onsite in Grindstone, PA
???? Training Starts: August 31, 2026

ContactUs Communications (based in Columbus, OH) is growing — and we’re excited to bring new opportunities to our Grindstone, Pennsylvania location! If you love helping others, enjoy problem-solving, and thrive in a positive, team-oriented environment — we’d love to meet you!

???? What You’ll Do

As an Inbound Customer Care Agent, you’ll be the friendly voice that helps health care providers — from hospitals to dental offices — with their payment and account questions.
Every day, you’ll:

  • Answer inbound calls with professionalism and positivity

  • Assist with payment inquiries, transaction details, and updates

  • Help users with website support (like password resets and navigation)

  • Ensure all customer information is accurate

  • Keep things friendly, helpful, and efficient — even on the 60–70 calls you’ll rock through daily!

???? What You Bring

We’re looking for someone who’s:

  • At least 18 with a HS diploma or GED

  • Tech-savvy and comfortable using Microsoft Office

  • Able to type 25+ words per minute

  • A great communicator — both on the phone and in writing

  • Patient, empathetic, and upbeat (we love great attitudes!)

  • Reliable, organized, and ready to grow with us
    (Knowledge of HIPAA is a plus, but not required — we’ll train you!)

⏰ The Details

Training Schedule:
Monday–Friday | 9:00 a.m. – 5:30 p.m. EST

Regular Work Schedule:
Monday–Friday | Operating hours are 8:00 a.m. – 7:00 p.m. EST (No weekends!)
8-hour shifts scheduled within these hours

Schedule Flexibility Required:
Candidates must have the flexibility to work any assigned 8-hour shift during our operating hours, including evening shifts ending as late as 7:00 p.m. EST. No weekend availability is required


Location: 111 Roberts Road, Suite 400, Grindstone, PA 15442

???? Perks & Benefits

  • Paid training (get paid to learn!)

  • Paid time off to rest and recharge

  • Medical, dental & vision coverage

  • 401(k) plan

  • Opportunities for growth and advancement

  • Earn up to $15/hour

If you’re ready to join a supportive team where your voice matters and your work makes a difference — apply today and grow your career with ContactUs Communications!

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement:

ContactUs is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.


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