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Roy Jorgensen Associates

Mechanic Helper

Houston, TX

$17 - $21/hr

Roy Jorgensen Associates, Inc. 3735 Buckeystown Pike Buckeystown, MD 21717-0070 contactus@royjorgensen.com (301) 831-1000 Fax: (301) 874-2876 Copyright 2023 Roy Jorgensen Associates, Inc. All Rights ...

Roy Jorgensen Associates

Mechanic

Houston, TX

$23.75 - $30.50/hr

Roy Jorgensen Associates, Inc. 3735 Buckeystown Pike Buckeystown, MD 21717-0070 contactus@royjorgensen.com (301) 831-1000 Fax: (301) 874-2876 Copyright 2023 Roy Jorgensen Associates, Inc. All Rights ...

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Contact Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to rapidly changing information or procedures. To manage these effectively, it's important to develop strong communication and active listening skills, utilize available support resources like team leads or knowledge bases, and practice stress management techniques. Most contact centers also provide regular training and encourage teamwork, which helps representatives stay updated and share solutions to common issues.

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To thrive as a Contact Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, active listening, and a calm demeanor under pressure are essential soft skills for building rapport and resolving issues effectively. These skills are crucial for ensuring customer satisfaction and maintaining the company's reputation in a high-volume, fast-paced environment.

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A Contactus job typically refers to a customer service or support role where employees handle inquiries, complaints, or requests from customers via phone, email, chat, or other communication channels. These roles may be in call centers, customer support teams, or technical assistance departments. Responsibilities often include assisting customers with troubleshooting, providing product information, and ensuring customer satisfaction. Strong communication skills, problem-solving ability, and patience are essential for success in this role.

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AspectContactusCustomer Service Representative
Required CredentialsTypically no formal degree, on-the-job trainingHigh school diploma or equivalent, sometimes certifications
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Industry UsageCustomer support, sales, technical assistanceCustomer support, sales, client relations
Common Search IntentUnderstanding role differences, job opportunitiesJob descriptions, career info, role comparison

Contactus roles focus on handling customer inquiries via various channels, often requiring minimal formal credentials. Customer Service Representatives also assist customers but may have more structured training and certifications. Both roles are vital in customer support, but Contactus positions are typically more about initial contact and support, while Customer Service Representatives may handle ongoing client relations.

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Contactus jobs typically refer to roles within a company’s customer service or support team, where employees handle inquiries, feedback, or issues communicated through various 'Contact Us' channels such as email, phone, or web forms. These positions focus on assisting customers, resolving problems, and providing information about products or services. Contactus professionals need strong communication and problem-solving skills, as they serve as the first point of contact between an organization and its clients. Some roles may also include data entry, follow-up with customers, and collaboration with other departments to ensure customer satisfaction.
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Infographic showing various Contactus job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% Physical job distribution, with an average salary of $40,846 per year, or $19.6 per hour.

Mechanic Helper

Job Openings - Roy Jorgensen Associates, Inc.

Houston, TX • On-site

$17 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

  • About
  • Infrastructure
  • Facilities
  • Careers
  • Contact Us

(301) 831-1000

World Leader in Infrastructure & Facilities Maintenance Management

For over 60 years, Jorgensen has provided a diverse range of facility and highway infrastructure, consulting, maintenance, and management services.

Job Openings >> Mechanic Helper
Mechanic Helper
Summary
Title: Mechanic Helper ID: 5268 Division: ISD Region: Texas Location: Houston, TX
Description

Mechanic Helper


Roy Jorgensen Associates, Inc. (Jorgensen) is a world leader in maintenance management. For over 65 years Jorgensen has provided a diverse range of facility and highway infrastructure, consulting, maintenance and management services. Our professionals are in the forefront as facility managers, maintenance engineers, trainers, assets managers and solution providers. Our firm is focused on the operations and maintenance of transportation and public works infrastructure assets. Our maintenance operations is comprised of professional engineers, certified quality control inspectors, and experienced maintenance technicians with proficiency developing and executing highway infrastructure maintenance contracts throughout the United States. Our system approach to maintenance management is unparalleled in our industry. We know how to identify and implement innovative solutions for our client's toughest challenges.

Position Summary: Roy Jorgensen Associates, Inc. is currently seeking full-time General Mechanic Helper will be reporting to the Lead Mechanic and supporting the fleet at two different locations in Houston, TX & Porter, TX area. This position requires performing a variety of tasks related to vehicle and equipment maintenance and repair and adherence to all applicable federal, state, and local regulations, as well as Jorgensen Company policies and procedures. Employee must be able to provide their own set of basic mechanic's tools.
Required Experience:
5 years of repair and maintenance experience of a variety of automotive and mechanical equipment
Preferred Experience:

  • General Mechanic, helper
  • Vocational training and/or technical certificate or equivalent

Clean driving record is essential
Must pass criminal background check
Qualifications:

  • High School Diploma/GED
  • Maintain company standards for background checks (i.e. criminal record, driving record and controlled substance/drug testing
  • Valid driver's license
  • Knowledge of local driving rules and regulations
  • Carry out simple arithmetic functions
  • Maintain proper safety equipment required for each job
  • Knowledge and ability to adapt to the latest technology
  • Ability to use smart phone and applications
  • Ability to adjust to changing work schedule
  • Ability to work safely under ranging environmental and weather conditions
  • Capable of lifting up to 50 pounds
  • Ability to operate hand/power tools
  • Must exhibit a high level of safety consciousness and a clear understanding of equipment and safety

Schedule:
Full time; Monday-Friday and on-call. Must be flexible and able to work during weather events. 
Total Compensation Package to include: Competitive base pay, annual profitability based bonus, referral program, recognition incentives and extensive training opportunities. Comprehensive Benefit Plan options for full time employees to include: Health, Vision, & Dental insurance for you and your family, 401(k) Retirement Plan, Vacation (two weeks), Sick (two weeks), 12 paid Holidays, Free Life Insurance, Free Long Term Disability coverage, Flexible Spending Accounts, Health Savings Accounts, Critical Illness coverage, Pet Insurance Discount, Free Employee Assistance Plans, and more!
Company will conduct Background check, MVR and Controlled Substance testing prior to hire.
Roy Jorgensen Associates, Inc. is an Equal Opportunity Employer and is committed to diversity in our workforce. EOE/M/F/D/V

 
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Roy Jorgensen Associates, Inc.

3735 Buckeystown Pike Buckeystown, MD 21717-0070

contactus@royjorgensen.com

(301) 831-1000

Fax: (301) 874-2876

Copyright 2023

Roy Jorgensen Associates, Inc.

All Rights Reserved.
  • About
    • Team
  • Infrastructure
    • Operations & Management
    • Consulting
    • Engineering Manuals
  • Facilities
    • Management
    • Maintenance
    • Consulting
  • Careers
  • Contact Us

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