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Contact Representative Jobs in Delaware (NOW HIRING)

Bentley Truck Services

Sales Representative

Felton, DE · On-site

Contact new and existing customers to discuss needs. * Negotiate prices and terms and prepare sales ... Sales Representative Qualifications: * Excellent written and oral communication skills * Ability to ...

Rustman Agency

Sales Representative

Dover, DE · On-site

Sales Representative (100% Commission) - Remote About Us The Rustman Agency is a rapidly growing ... Contact and consult with prospective clients regarding insurance coverage * Present customized ...

Delaware Medical Care PA

Front Desk Representative

Smyrna, DE · On-site

$13 - $15.75/hr

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

ABC PEDIATRICS LLC

Front Desk Representative

Dover, DE · On-site

$17/hr

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

ABC Pediatrics

Front Desk Representative

Dover, DE · On-site

$11.75 - $14.25/hr

As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.

Simon Eye

Patient Service Representative

Wilmington, DE · On-site

$17 - $21.50/hr

As the initial point of contact for Simon Eye, the Patient Service Representative is responsible for developing a positive relationship with and providing a WOW experience for our patients. In this ...

Sharpened Image, Inc.

Be Seen First

Customer Service Representative

Dover, DE · On-site

$16.50/hr

Our client is looking for a customer service rep in Dover, DE. Must have reliable transportation ... Under the direction of the Customer Service Supervisor(s), CSRs are the primary customer contact ...

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All JobsContact Representative JobsContact Representative Jobs in Delaware

Contact Representative information

See Delaware salary details

$31.5K

$47.9K

$72.6K

How much do contact representative jobs pay per year?

As of Sep 13, 2026, the average yearly pay for contact representative in Delaware is $47,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $57,500.00 per year, depending on experience, location, and employer.

What is a contact representative?

Contact Representatives are professionals who serve as the primary point of contact between an organization and its customers or clients. They handle inquiries, provide information, and resolve issues via phone, email, or in-person interactions. Their duties often include answering questions, processing transactions, and assisting with problem resolution to ensure customer satisfaction. Contact Representatives play a key role in maintaining positive relationships with the public and supporting the organization's overall service goals.

What is a contact representative at the IRS?

As a contact representative at the IRS, you provide tax payers with information and payment options for items like filing taxes or understanding auditing procedure. You may meet with customers in person or conduct your work over the phone. You must be comfortable explaining complex systems, such as tax or benefit schemes to people with little financial experience. Qualifications for the job include prior experience in customer support and strong verbal communication skills, attention to detail, and patience.

What are the key skills and qualifications needed to thrive as a contact representative?

To thrive as a Contact Representative, you need strong communication skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is often required. Patience, problem-solving abilities, and a positive attitude help you excel when assisting diverse clients and resolving their issues. These skills are crucial for providing efficient service, ensuring customer satisfaction, and maintaining a professional company image.

What are some common challenges faced by contact representatives, and how can they be managed effectively?

Contact Representatives often encounter high call volumes and must handle a diverse range of customer inquiries, sometimes under tight time constraints. Balancing efficiency with delivering excellent customer service can be challenging, especially when dealing with frustrated or confused clients. Effective time management, strong communication skills, and familiarity with internal resources are key strategies for managing these challenges. Team collaboration and regular training sessions also help Contact Representatives stay updated on procedures and best practices.

What is the difference between Contact Representative vs Customer Service Representative?

AspectContact RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, government agencies, financial institutionsRetail stores, call centers, service desks
Employer & Industry UsageGovernment agencies, insurance, telecommunicationsRetail, hospitality, telecommunications
Common Search & ComparisonOften compared for communication skills and problem-solving abilitiesCompared for customer interaction and service skills

Contact Representatives and Customer Service Representatives both handle customer interactions, but Contact Representatives often work in government or financial sectors with a focus on communication and problem resolution, while Customer Service Reps typically work in retail or service industries, emphasizing customer satisfaction and support.

More about Contact Representative jobs

What job categories do people searching Contact Representative jobs in Delaware look for?

The top searched job categories for Contact Representative jobs in Delaware are:

What are popular job titles related to Contact Representative jobs in DE?

For Contact Representative jobs in DE, the most frequently searched job titles are:

Contact Representative jobs near you
Infographic showing various Contact Representative job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $47,941 per year, or $23 per hour.

Sales Representative

Felton, DE • On-site

Bentley Truck Services
Trucking • 51 - 200 employees
Learn more about Bentley Truck Servicesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Determine truck specifications and quote truck sales.

  • Contact new and existing customers to discuss needs and maintain relationships.

  • Negotiate prices and terms, prepare sales agreements, and sell or lease trucks.

Job description

Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 bay shop in Philadelphia, we now span the entire eastern seaboard with 10 state of the art locations offering commercial truck sales, commercial truck rentals, full-service leasing, contract maintenance, parts, and service. We strive to create an uplifting and welcoming environment for our 170+ employees and customers. We continue to work every day towards our philosophy of being Committed to Excellence. If you have passion and are committed to success, we want you on our Team!
The Sales Representative is responsible for expanding the business by keeping customers informed of new product lines and services through effective communication, diligent support, as well as providing exceptional customer service.
Sales Representative Responsibilities:
  • Determine the truck specifications and quote truck sales.
  • Contact new and existing customers to discuss needs.
  • Negotiate prices and terms and prepare sales agreements.
  • Identify prospective customers, lead generation and conversion.
  • Sell or lease trucks to individuals and commercial transport enterprises.
  • Maintain contact list and follow up with customers to continue relationships.
  • Emphasize the features of products to highlight how they solve customer problems.

Sales Representative Qualifications:
  • Excellent written and oral communication skills
  • Ability to work independently
  • Good listening skills
  • Basic math skills
  • Detail oriented
  • Team player
  • Computer savvy
  • Ability to identify market trends
  • Creative thinking, providing outside the box solutions
  • Excellent written and oral communication skills along with organizational skills.
  • Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits orders.
  • Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.
  • Periodically prepares and reports results, status of accounts, and leads to manager.
  • Performs other duties as assigned.

Sales Representative Requirements:
  • 1 year of sales experience, business to business (Preferred)
  • Travel up to 60% of the time within the specified territory (No overnight)
  • Must possess a valid driver's license and clean driving record
  • Excellent verbal and written communication skills.
  • Excellent sales and negotiation skills.
  • Thorough understanding of technical or scientific products to be sold.
  • Organized with attention to detail.
  • Proven ability to build and maintain relationships with clients.
  • Proficient with Microsoft Office Suite or related software.

Benefits:
  • Competitive pay plus unlimited commission
  • Sick/PTO
  • Paid Holidays
  • Competitive wage (base salary, commission, as well as additional cash incentives including a car allowance)
  • Generous 401k match.
  • Medical, Dental, Vision
  • Employee Referral Bonus
  • Company Paid Life Insurance
  • Supplemental Life, LTD, STD, Critical Illness, and Accident Insurance
  • Great work environment that recognizes our team member's needs.

Why Join Us
  • Sell trusted Isuzu and Hino truck brands known throughout the industry.
  • Receive hands-on training and ongoing support to develop your sales career.
  • Enjoy a stable workplace with the tools and resources needed to succeed.
  • Be part of a team-oriented culture that invests in your growth and development.
  • Work directly with customers and businesses to deliver solutions that make a difference.
  • Take pride in your achievements and the relationships you build along the way.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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