Communicate resources to members for assistance such as financial education, Consumer credit counseling and military relief as examples. * To work with team members internally and externally from ...
Communicate resources to members for assistance such as financial education, Consumer credit counseling and military relief as examples. * To work with team members internally and externally from ...
SVP - Consumer Lending - To 170K - Memphis, TN - Job 3523
Memphis, TN · On-site
$170K/yr
... Consumer Credit Analysts and decision-making of the bank's consumer loan applications. This ... Managing progressive discipline to included counseling and warnings as needed. Who Are You? You're ...
SVP - Consumer Lending - To 170K - Memphis, TN - Job 3523
Memphis, TN · On-site
$170K/yr
... Consumer Credit Analysts and decision-making of the bank's consumer loan applications. This ... Managing progressive discipline to included counseling and warnings as needed. Who Are You? You're ...
Closer - Debt Enrollment Team
Newport Beach, CA · On-site
$70K - $900K/yr
Medical
Dental
Vision
PTO
Background in consumer credit counseling or debt negotiation Compensation Structure: * Base draw: $2,500/month ($1,250 bi-weekly) * Average commission per deal: $300-$500 depending on program size
Quick apply
Closer - Debt Enrollment Team
Newport Beach, CA · On-site
$70K - $900K/yr
Medical
Dental
Vision
PTO
Background in consumer credit counseling or debt negotiation Compensation Structure: * Base draw: $2,500/month ($1,250 bi-weekly) * Average commission per deal: $300-$500 depending on program size
SVP - Consumer Lending - To 170K - Memphis, TN - Job 3523
Memphis, TN · On-site
$170K/yr
... Consumer Credit Analysts and decision-making of the bank's consumer loan applications. This ... Managing progressive discipline to included counseling and warnings as needed. Who Are You? You're ...
SVP - Consumer Lending - To 170K - Memphis, TN - Job 3523
Memphis, TN · On-site
$170K/yr
... Consumer Credit Analysts and decision-making of the bank's consumer loan applications. This ... Managing progressive discipline to included counseling and warnings as needed. Who Are You? You're ...
Consumer Finance Associate Attorney
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
Washington, DC · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
Washington, DC · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
New York, NY · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
New York, NY · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
Orlando, FL · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
Orlando, FL · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
Austin, TX · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
Austin, TX · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
San Jose, CA · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
San Jose, CA · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
Nashville, TN · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
Nashville, TN · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
Detroit, MI · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
Detroit, MI · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
Los Angeles, CA · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
Los Angeles, CA · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
Jacksonville, FL · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
Jacksonville, FL · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
Houston, TX · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
Houston, TX · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Finance Associate Attorney
Sacramento, CA · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Quick apply
Consumer Finance Associate Attorney
Sacramento, CA · On-site
$260K - $310K/yr
Medical
Dental
Vision
Life
Retirement
Counsel clients regarding the Truth in Lending Act (TILA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Real Estate Settlement Procedures Act (RESPA), and related consumer ...
Consumer Credit Counselor information
See salary details
$5.29 - $6.64
0% of jobs
$6.64 - $8
0% of jobs
$8 - $9.35
0% of jobs
$9.35 - $10.71
0% of jobs
$10.71 - $12.06
0% of jobs
$12.06 - $13.42
0% of jobs
$13.42 - $14.77
0% of jobs
$14.77 - $16.13
0% of jobs
$16.13 - $17.48
0% of jobs
$17.48 - $18.84
0% of jobs
$19.18 is the 25th percentile. Wages below this are outliers.
$18.84 - $20.19
100% of jobs
$5
$20
How much do consumer credit counselor jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for consumer credit counselor in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $19.95 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a consumer credit counselor?
To thrive as a Consumer Credit Counselor, you need a solid understanding of personal finance, debt management, and credit laws, often supported by a relevant degree or certification such as AFCPE Accredited Financial Counselor. Familiarity with financial analysis software, budgeting tools, and customer relationship management (CRM) systems is typically required. Strong interpersonal skills, empathy, and effective communication help counselors build trust and guide clients through sensitive financial situations. These skills are important because they enable counselors to provide accurate advice, create actionable plans, and empower clients to achieve financial stability.
What are some of the common challenges consumer credit counselors face when working with clients?
Consumer Credit Counselors often encounter clients who are overwhelmed by debt and may be hesitant to share financial details or trust the process. Building rapport and communicating complex financial concepts in a clear, non-judgmental way is essential. Additionally, staying updated on changing credit regulations and debt management tools is important to provide effective guidance. Counselors also need to balance empathy with professionalism when helping clients set realistic goals and stick to their debt repayment plans.
What is the difference between Consumer Credit Counselor vs Debt Counselor?
| Aspect | Consumer Credit Counselor | Debt Counselor |
|---|---|---|
| Credentials | Certified Credit Counselor (NCC), CFPB certification | Similar certifications, often overlapping with credit counseling |
| Work Environment | Non-profit agencies, financial institutions, government programs | Debt management firms, non-profits, financial advisory services |
| Employer & Industry | Financial education, credit repair, debt management | Debt resolution, debt settlement, financial counseling |
Consumer Credit Counselors primarily focus on educating clients about credit, budgeting, and debt management, often working within non-profit or financial institutions. Debt Counselors may have similar roles but often emphasize debt resolution strategies like debt settlement. Both roles require similar certifications and work environments, but their primary focus differs slightly, with credit counselors emphasizing education and debt counselors focusing on debt reduction.
What does a consumer credit counselor do?
A Consumer Credit Counselor helps individuals manage their debt, improve their financial situation, and develop effective budgeting strategies. They assess clients' financial circumstances, provide advice on managing credit, and may negotiate with creditors on behalf of clients to arrange payment plans. These professionals also educate clients about responsible credit use and financial planning to prevent future financial difficulties.
More about Consumer Credit Counselor jobs
What states have the most Consumer Credit Counselor jobs?
States with the most job openings for Consumer Credit Counselor jobs include:
What job categories do people searching Consumer Credit Counselor jobs look for?
The top searched job categories for Consumer Credit Counselor jobs are:
What are popular job titles related to Consumer Credit Counselor jobs?
For Consumer Credit Counselor jobs, the most frequently searched job titles are:
BayPort Credit Union rating
7.4
Based on 8 frontline employees who took The Breakroom Quiz
Job description
ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES:
QUALIFICATIONS AND REQUIREMENTS::
Required Knowledge:
Required Education: Education up to the equivalent of a four-year high school education.
Required Experience: Minimum of 6-24 months loan/collections experience or equivalent education/experience is required. Previous credit union experience preferred.
This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Reviewing daily delinquency and queue volume.
- Identifying issues that would cause accounts to be past due
- Communicate clearly with all members associated with the account regarding past due payments.
- Create resolution for accounts in delinquency
- To review, recommend and submit actions for repossession and legals.
- Identify those in need and recommend, when necessary, skip payments, refinance and re-ages.
- Identify and report accounts that appear to be suspicious.
- Communicate resources to members for assistance such as financial education, Consumer credit counseling and military relief as examples.
- To work with team members internally and externally from collections to ensure members accounts are handled appropriately.
- Use discretion when following collection procedures and to follow up on those actions appropriately.
- Verify and update all members information
- Participate in team events, this includes training, team meetings, huddles, contests.
- Commit to development in skills.
- Promote community participation with in BayPort.
- Proficient in the tools provided.
- Timely respond to members request, problems, concerns, direct members to appropriate person(s) for resolution. This is accomplished by handling all calls that are "difficult "requesting a second voice when necessary. By responding to members and returning calls, identifying concerns regarding but not limited to delinquency, notices, collateral protection insurance, credit reporting and repossessions.
- Maintaining a clear and accurate record, by documenting all actions and call results in collection system.
- Utilizing all systems provided to ensure communication and access to accounts is clear. Example would be Salesforce and Symitar.
- Meet all established goals set.
- All other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS::
Required Knowledge:
- Working knowledge of Collections Laws, Bankruptcy, Regulatory Compliance and Fair Credit Reporting Act. SCRA, Fair debt collection act.
- Proficient in the use of basic applications in a Windows-based environment.
- Staying up to date on all processes and procedures from supported functions, such as, but not limited to bankruptcy, repossessions, collections compliance etc.
- Strong written and oral communication skills
Required Education: Education up to the equivalent of a four-year high school education.
Required Experience: Minimum of 6-24 months loan/collections experience or equivalent education/experience is required. Previous credit union experience preferred.
This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What BayPort Credit Union employees say
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About BayPort Credit Union
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
201 - 500 Employees
Headquarters location
Newport News, VA, US
Year founded
1928