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Constituent Services Jobs (NOW HIRING)

City of New York

Community Associate

Brooklyn, NY · On-site

$70K - $80K/yr

... Constituent Services, responding and resolving constituent service requests. - Produce minutes and/or reports for virtual and in-person meetings. - General office administrative tasks, but not ...

City of New York

Community Associate

Brooklyn, NY · On-site

... Constituent Services, responding and resolving constituent service requests. - Produce minutes and/or reports for virtual and in-person meetings. - General office administrative tasks, but not ...

City of New York

Community Associate

Brooklyn, NY · On-site

... Constituent Services, responding and resolving constituent service requests. - Produce minutes and/or reports for virtual and in-person meetings. - General office administrative tasks, but not ...

Northeastern University

Administrative Specialist

Boston, MA · On-site

$50K - $68K/yr

Primary Point of Contact & Constituent Services * The Department Administrative Specialist is the first - and most lasting - impression of the Chemical Engineering department. At this level, the role ...

Northeastern University

Administrative Specialist

Boston, MA · On-site

$50K - $68K/yr

Primary Point of Contact & Constituent Services * The Department Administrative Specialist is the first - and most lasting - impression of the Chemical Engineering department. At this level, the role ...

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How much do constituent services jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for constituent services in the United States is $35.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $58.89 per hour, depending on experience, location, and employer.

What is a constituent services job?

A Constituent Services job involves assisting residents with issues related to government agencies, policies, or programs. Professionals in this role help constituents navigate bureaucracy, resolve problems, and access necessary resources. They often work for elected officials, government offices, or advocacy organizations to ensure responsive and effective public service. Strong communication, problem-solving, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive in a constituent services position?

To excel in Constituent Services, you need strong communication, problem-solving abilities, and a customer service-oriented mindset, often supported by a background in public administration or community relations. Familiarity with case management software, CRM systems, and office productivity tools like Microsoft Office Suite is commonly required. Exceptional interpersonal skills, patience, and the ability to handle sensitive issues discreetly set top performers apart in this position. These capabilities are essential for effectively addressing constituent needs, managing inquiries, and ensuring positive community engagement.

What are the typical challenges faced in a constituent services role, and how can I prepare for them?

Professionals in Constituent Services often encounter high volumes of requests, diverse concerns, and emotionally charged situations from community members. Managing multiple cases simultaneously and prioritizing urgent needs requires excellent organizational skills and resilience. To succeed, familiarize yourself with local issues, develop effective communication strategies, and practice maintaining composure under pressure. Supportive team environments and training can help you grow, and you will have valuable opportunities to develop advocacy, problem-solving, and leadership skills as you advance in your career.

What cities are hiring for Constituent Services jobs?

Cities with the most Constituent Services job openings:

What are the most commonly searched types of Constituent Services jobs?

The most popular types of Constituent Services jobs are:

What states have the most Constituent Services jobs?

States with the most job openings for Constituent Services jobs include:

What job categories do people searching Constituent Services jobs look for?

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Constituent Services jobs near you
Infographic showing various Constituent Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,696 per year, or $35.9 per hour.

Data Coordinator

UND Alumni Association & Foundation

Grand Forks, ND • On-site

$55K - $65K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Join Our Team as a Data Coordinator!

Do you have an eye for detail and enjoy keeping data organized, accurate, and meaningful? The UND Alumni Association & Foundation is seeking a Data Coordinator to help ensure the quality and integrity of the information that powers our fundraising, alumni engagement, events, and constituent services.

In this role, you'll maintain and update constituent records, support recurring operational processes, prepare reports and data files, collaborate with colleagues across the organization, and help improve workflows that make our work more effective. Your attention to detail and commitment to excellent customer service will play an important role in strengthening relationships with alumni and donors.
REQUIRED: An authentic cover letter and resume will be required. This will be an in-office position.

Statement: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. This position does not support Visa sponsorship for continued employment.


POSITION SUMMARY

The Data Coordinator provides operational data support for assigned programs and departments across the UND Alumni Association & Foundation. This position maintains constituent information, supports recurring operational processes, performs data quality activities, and helps ensure organizational data remains accurate, reliable, and consistent with established standards.

Working closely with the Operations Data Specialist and internal partners, the Data Coordinator supports assigned operational areas while contributing to excellent customer service, reliable data stewardship, and continuous operational improvement.

Assignments may include support for fundraising, alumni engagement, membership programs, events, constituent services, gift processing, or other operational areas as organizational needs evolve.

ESSENTIAL FUNCTIONS

DATA MANAGEMENT & QUALITY

  1. Maintain accurate constituent and related database records.
  2. Process constituent updates, data requests, and recurring database tasks.
  3. Perform routine audits, reconciliation, and quality-control activities.
  4. Review data for inconsistencies and resolve routine issues.
  5. Escalate complex issues to the Operations Data Specialist.
  6. Maintain assigned workflow documentation.

PROGRAM & OPERATIONAL SUPPORT

  1. Support assigned operational programs through recurring data processes.
  2. Prepare lists, imports, exports, and data files.
  3. Assist with acknowledgements, recognition lists, reporting support, and operational workflows.
  4. Coordinate assigned recurring tasks and deadlines.
  5. Support special projects as assigned.

CONSTITUENT & INTERNAL PARTNER SUPPORT

  1. Provide responsive customer service to internal and external constituents.
  2. Answer routine questions related to assigned operational processes.
  3. Collaborate with campus partners and internal departments.
  4. Communicate data requirements and established procedures clearly.
  5. Support assigned operational areas while maintaining organizational data standards.

CONTINUOUS IMPROVEMENT

  1. Identify opportunities to improve assigned workflows.
  2. Communicate recommendations to the Operations Data Specialist.
  3. Participate in implementation of new processes and documentation.
  4. Support organizational initiatives that improve efficiency and data quality.

EDUCATION & EXPERIENCE

Education: High school diploma required. Associate's degree in Business, Information Management,

Communications, or related field preferred. Equivalent education and experience may

substitute.

Experience: Experience with CRM systems, databases, or similar software.

Experience performing data entry, reconciliation, or quality-control activities.

Microsoft Office proficiency with emphasis on Excel.

Preferred: Salesforce experience.

Nonprofit, higher education, fundraising, alumni, athletics, or membership experience.

PHYSICAL & COGNITIVE REQUIREMENTS

Ability to operate computers, telephones, and other standard office equipment. Ability to focus and complete work in a timely manner. Ability to travel independently via car and air. Ability to occasionally bend, stoop, squat, and lift or move objects up to 10 pounds.

COMPETENCIES

  • Attention to detail and accuracy
  • Data quality and process discipline
  • Customer Service Orientation
  • Positive relationship building
  • Organization and time management
  • Excellent customer service and communication skills
  • Ability to follow documented procedures
  • Team collaboration
  • Adaptability
  • Ability to manage recurring priorities and deadlines.
  • Curiosity and willingness to learn
  • CRM and Microsoft Office proficiency

Benefits:

The UND Alumni Association & Foundation supports employees through a highly competitive total compensation package that includes competitive pay and an excellent benefits package, along with career growth opportunities, and supports work-life blend for our employees.

Benefits at UNDAAF includes health insurance with employer contributions towards premium, retirement plan with generous employer contributions, employer paid life and long-term disability insurance, paid holidays, generous paid time off policy, paid volunteer opportunities, EAP, UND tuition waiver, summer hours. Other elective benefits available: flexible benefits plans, dental, vision, STD, cancer care, hospital indemnity, accident insurance, voluntary life insurance for spouse and dependents.

The UND Alumni Association & Foundation recognizes that work-life blend is an important component of a larger picture of life responsibilities, obligations, goals and interests. We will make every effort in creating a work-life blend model that reflects life situations while also ensuring maximum productivity.