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Console Operator Jobs in Virginia (NOW HIRING)

City of Suffolk

Communications Operator - New

Suffolk, VA · On-site

$54K - $84K/yr

... Operator (Supervisor). To perform this job successfully, an individual must be able to perform the ... Operates radio console to dispatch Police, Fire, EMS, and Animal Control to calls for service.

Heihotels

Reading and using a moderately complex computer console, direct calls to appropriate line. Requires sitting in a confined space for long periods of time to continuously perform essential functions.

New

QCi

... console alongside hardware releases, including containerized builds for on-premise appliances. * Partner with backend, UI/UX, and Product teams to translate operator workflows into reliable, well ...

Trace3

Engineer: Tier 2 (On-site)

Ashburn, VA · On-site

Provide remote console access to various devices via WebEx, Teams, or Zoom screen sharing ... Follow the company's best practices and Standard Operating Procedures. * Travel is required for ...

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Console Operator information

See Virginia salary details

$11

$19

$28

How much do console operator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for console operator in Virginia is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.92 per hour, depending on experience, location, and employer.

What are some common challenges faced by console operators during shift handovers, and how can they be managed effectively?

Console Operators often face challenges during shift handovers, such as ensuring thorough communication of ongoing issues, equipment statuses, and critical process changes. To manage these effectively, operators typically use detailed logbooks and standardized checklists, and participate in face-to-face briefings when possible. Being proactive in documenting information and asking clarifying questions during handover can help prevent misunderstandings and maintain smooth operations. Effective handovers are essential for safety, efficiency, and minimizing downtime in environments like control rooms or industrial plants.

What does a console operator do?

A console operator is responsible for monitoring and controlling computer systems, networks, or industrial equipment from a central control room or console. Their tasks often include responding to system alerts, troubleshooting issues, running routine checks, and ensuring systems run smoothly and efficiently. Console operators may work in industries such as IT, manufacturing, utilities, or broadcasting, and are essential for maintaining uninterrupted operations.

What are the key skills and qualifications needed to thrive as a console operator, and why are they important?

To thrive as a Console Operator, you need strong attention to detail, problem-solving abilities, and a high school diploma or equivalent, sometimes complemented by specialized training or technical certifications. Familiarity with control room systems, SCADA software, and monitoring tools is typically required. Effective communication, the ability to stay calm under pressure, and teamwork are essential soft skills for this role. These skills ensure safe, efficient operations and rapid response to issues in critical environments such as power plants or industrial facilities.

What is a console operator?

A console operator is responsible for operating the control board that controls lighting for stage presentations and film productions. In this career, your job duties include mixing lighting effects, operating the dimmer board, and using the computer to automate lighting effects. You also need to be able to service the dimmer console. The qualifications to have a career as a console operator include a high school diploma and some form of training as an electrician. However, the qualifications vary greatly by employer. Many accept work experience without the formal training. You also need strong organizational skills, technical ability, and a firm understanding of lighting design. This job title may also refer to the operator of a security console.

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Console Operator jobs near you
Infographic showing various Console Operator job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Temporary. Highlights an 100% In-person job distribution, with an average salary of $40,850 per year, or $19.6 per hour.

Part-Time Switchboard Operator (7:00 AM-3:00 PM / 3:00 PM-11:00 PM)

Innovation At Work Inc

Hampton, VA • On-site

$14.50 - $18.25/hr

Part-time

Re-posted 28 days ago

Job description

Description

SWITCHBOARD OPERATOR (PART-TIME)

  • Shift 1: 7:00 AM - 3:00 PM (Part-Time) 
  • Shift 2: 3:00 PM - 11:00 PM (Part-Time)

Innovation At Work, Inc. (IAW) is seeking professional and customer-focused Part-Time Switchboard Operators to support operations at the Hampton VA Medical Center. The Switchboard Operator serves as the primary communication link for patients, visitors, clinical staff, and medical providers by managing incoming calls and ensuring timely, accurate routing and response.

The successful candidate will provide exceptional customer service while maintaining performance standards and supporting critical communication functions in a healthcare environment.


Essential Duties and Responsibilities
  • Receive and answer incoming telephone calls in a courteous, professional, and timely manner. 
  • Transfer calls accurately to the appropriate departments, clinics, physicians, or staff members. 
  • Conduct warm transfers when required to ensure successful connection of callers. 
  • Provide general and specific information regarding hospital services, clinic locations, and medical center operations. 
  • Operate telephone console systems and paging systems. 
  • Initiate emergency communications and overhead paging procedures as required. 
  • Process and respond to emergency situations including: 
    • Code Blue notifications 
    • Fire drills 
    • Emergency alerts 
    • Disaster notifications 
    • Threat calls 
    • Suicidal caller protocols 
  • Maintain and utilize current on-call rosters and department directories. 
  • Assist healthcare providers and staff with paging and notification procedures. 
  • Maintain operational logs and records including: 
    • Unusual Event Logs 
    • Telephone Trouble Reports 
    • Code Blue/Cardiac Arrest Logs 
    • Daily operational documentation 
  • Follow approved scripts and communication procedures. 
  • Maintain confidentiality and comply with HIPAA, VA privacy requirements, and security protocols. 
  • Demonstrate professionalism and excellent telephone etiquette at all times. 
  • Work collaboratively with supervisors and team members to ensure uninterrupted switchboard operations. 
  • Perform other related duties as assigned.

Requirements

Required Qualifications

  • High school diploma or GED required. 
  • Minimum one (1) year of customer service, call center, switchboard, healthcare administrative support, or related experience preferred. 
  • Ability to communicate clearly and professionally in English. 
  • Strong verbal communication and interpersonal skills. 
  • Ability to operate multiple telephone lines and computer systems simultaneously. 
  • Ability to remain calm and effective in stressful or emergency situations. 
  • Strong attention to detail and organizational skills. 
  • Ability to maintain confidentiality and protect sensitive information. 
  • Ability to work independently with minimal supervision. 
  • Basic computer proficiency in: 
    • Microsoft Word 
    • Microsoft Outlook 
    • Internet-based applications 
    • Data entry systems 
Additional Requirements
  • Must successfully complete required background investigation and fingerprinting requirements. 
  • Must complete all required VA security and privacy training. 
  • Must wear required identification badges while on duty. 
  • Must be able to work assigned shifts, including weekends and holidays if needed. 
  • Must be able to sit for extended periods and use a computer and telephone equipment throughout the shift. 
  • Must maintain a professional appearance and demeanor.


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