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Connexus Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Be Seen First

We are seeking a Tier I Customer Service Representative to join our team immediatley! You will be responsible for helping customers by providing product and service information and answering customer ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Connexus Customer Service Representative information

See salary details

$9

$18

$26

How much do connexus customer service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for connexus customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Connexus Customer Service Representative do?

A Connexus Customer Service Representative assists customers with their inquiries, concerns, and technical issues related to Connexus products or services. They typically handle phone calls, emails, and chat messages, providing information, troubleshooting problems, and ensuring customer satisfaction. Representatives may also help with account management, billing questions, and guiding customers through Connexus systems. Their goal is to resolve issues efficiently while delivering a positive customer experience.

What are some common challenges faced by Connexus Customer Service Representatives, and how are they typically addressed?

Connexus Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex customer inquiries, and maintaining a positive attitude during difficult conversations. To address these, Connexus provides thorough training, access to a knowledge base, and ongoing support from supervisors and team leads. Representatives are encouraged to use active listening and problem-solving skills to resolve issues efficiently, and regular team meetings offer opportunities to share best practices and receive feedback. This collaborative environment helps employees develop resilience and continuously improve their service quality.

What are the key skills and qualifications needed to thrive as a Connexus Customer Service Representative, and why are they important?

To thrive as a Connexus Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and Microsoft Office Suite is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills ensure accurate information delivery, efficient issue resolution, and positive customer experiences, which are vital for company reputation and client retention.

What is the difference between Connexus Customer Service Representative vs Connexus Customer Service Representative?

AspectConnexus Customer Service RepresentativeConnexus Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, office settings, remote optionsCall centers, office settings, remote options
Employer & Industry UsageUtility cooperative, customer support in energy sectorUtility cooperative, customer support in energy sector
Common Search & ComparisonCustomer service roles in energy/utilitiesCustomer service roles in energy/utilities

Both roles involve providing customer support within the energy or utility industry, requiring similar credentials and work environments. The primary difference lies in the specific job titles used by employers, but their responsibilities and qualifications are largely the same, making them interchangeable in most contexts.

More about Connexus Customer Service Representative jobs
What cities are hiring for Connexus Customer Service Representative jobs? Cities with the most Connexus Customer Service Representative job openings:
What states have the most Connexus Customer Service Representative jobs? States with the most job openings for Connexus Customer Service Representative jobs include:
Infographic showing various Connexus Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - CSR

CABS Heating & Air Conditioning

West Sacramento, CA

$19 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago


Job description

Become a full-time Customer Service Representative - CSR with CABS Heating & Air Conditioning and build a lasting career in West Sacramento, CA!

What do we offer our Customer Service Representative - CSR? We're glad you asked!

  • $19-23/hour depending on experience + spiffs
  • Health, dental, and vision
  • 401(k) with company match
  • Paid time off (PTO)
  • 5 paid sick days
  • 6 paid holidays
  • Paid vacation
  • Birthday pay
  • Growth opportunities
  • Company and team events
  • Performance or annual bonuses
  • Continued training and certifications

Your schedule: You will work full-time during our business hours, which are from 7 a.m. to 7 p.m., Monday through Friday. We may ask you to work occasional weekends on Saturdays, and you will be notified of any additional hours or changes to your schedule. Please note that the schedule is subject to change based on seasonal demands.


YOUR DAY-TO-DAY AS OUR CUSTOMER SERVICE REPRESENTATIVE - CSR

As a Customer Service Representative, you will re-engage existing customers and develop new business connections. Utilizing our ServiceTitan database, you'll focus on reintroducing services to valued clients through personalized outreach and managing outbound calls based on customer needs. Your day will involve upselling services, scheduling follow-ups, and maintaining accurate customer information. Instead of traditional cold-calling, you'll build genuine relationships, addressing questions to foster loyalty. Staying informed about industry trends and our latest offerings will enable you to communicate effectively.

Do You Have What It Takes?

  • High school diploma or equivalent
  • 2+ years of phone sales and customer service experience
  • Strong communication and interpersonal skills
  • Basic computer skills, including proficiency with CRM software
  • Geographic knowledge of the service area and the ability to read maps

Preferred Qualifications:

  • Experience in the HVAC industry
  • Experience using ServiceTitan or similar CRM systems

CABS HEATING & AIR CONDITIONING: WHY CHOOSE US?

At CABS Heating & Air Conditioning, our goal is to be the most trusted and respected residential HVAC company in the West Sacramento area. In addition to being an environmentally conscious company, we believe in always treating our customers with honesty and integrity. We believe our employees are the heart of our company, which is why we aim to provide them with the best work environment possible. Our employees are part of our family, and we thank them for their hard work with amazing benefits and flexibility as well as opportunities for professional development. If you are looking for a company that you can grow with, look no further!

If you think this Customer Service Representative - CSR job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. We value your time, so we won't ask you to fill out a long, drawn-out application. This initial application should take you less than 3 minutes to complete. Good luck!