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Connectivity Expert Jobs (NOW HIRING)

Stripe

Technical Connectivity Specialist

Chicago, IL · On-site

Act as Stripe's connectivity expert for the largest and most complex Terminal users, working directly with enterprise customers, SaaS platforms, IT teams and external partners to troubleshoot complex ...

Stripe

Technical Connectivity Specialist

Chicago, IL · On-site

Act as Stripe's connectivity expert for the largest and most complex Terminal users, working directly with enterprise customers, SaaS platforms, IT teams and external partners to troubleshoot complex ...

NAVA Software Solutions

Thingworx Lead

Bynum, AL · On-site

$53.50 - $70/hr

Industrial connectivity * Kepware and ThingWorx connectivity * Expert in JavaScript * Mashup building * Custom widget and extension development for ThingWorx * ThingWorx integration with other ...

Rezdy

Connectivity Specialist

Raleigh, NC · On-site

We're looking for a Connectivity Specialist to join our Distribution team. In this role, you'll ... Become an expert in Rezdy's top OTA integrations and what is and isn't supported with each one

Rezdy

Connectivity Specialist

Austin, TX · On-site

We're looking for a Connectivity Specialist to join our Distribution team. In this role, you'll ... Become an expert in Rezdy's top OTA integrations and what is and isn't supported with each one

Rezdy

Connectivity Specialist

Austin, TX · On-site

$55 - $75/hr

We're looking for a Connectivity Specialist to join our Distribution team. In this role, you'll ... Become an expert in Rezdy's top OTA integrations and what is and isn't supported with each one

Rezdy

Connectivity Specialist

Raleigh, NC · On-site

We're looking for a Connectivity Specialist to join our Distribution team. In this role, you'll ... Become an expert in Rezdy's top OTA integrations and what is and isn't supported with each one

Rezdy

Connectivity Specialist

Austin, TX · On-site

We're looking for a Connectivity Specialist to join our Distribution team. In this role, you'll ... Become an expert in Rezdy's top OTA integrations and what is and isn't supported with each one

Rezdy

Connectivity Specialist

Denver, CO · On-site

$60K - $65K/yr

We're looking for a Connectivity Specialist to join our Distribution team. In this role, you'll ... Become an expert in Rezdy's top OTA integrations and what is and isn't supported with each one

Rezdy

Connectivity Specialist

Denver, CO · On-site

$60 - $65/hr

We're looking for a Connectivity Specialist to join our Distribution team. In this role, you'll ... Become an expert in Rezdy's top OTA integrations and what is and isn't supported with each one

Rezdy

Connectivity Specialist

Denver, CO · On-site

We're looking for a Connectivity Specialist to join our Distribution team. In this role, you'll ... Become an expert in Rezdy's top OTA integrations and what is and isn't supported with each one

TEKsystems

Connectivity Engineer (AKN)

Graniteville, SC

$60 - $80/hr

Senior / Expert Overview We are seeking a Senior infrastructure professional to support mission-critical data center deployments and connectivity programs within hyperscale environments. This role ...

TEKsystems

Connectivity Engineer (AKN)

Graniteville, SC

$91K - $125K/yr

Senior / Expert Overview We are seeking a Senior infrastructure professional to support mission-critical data center deployments and connectivity programs within hyperscale environments. This role ...

Marriott

FLEX Connectivity Coordinator

Bethesda, MD · Hybrid

Core Work Activities Serve as a connectivity subject matter expert and maintain accurate HVMB internal knowledge resources for each Connectivity Provider (PMS or Channel Manager). Manage the ...

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Connectivity Expert information

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How much do connectivity expert jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for connectivity expert in the United States is $44.38, according to ZipRecruiter salary data. Most workers in this role earn between $43.51 and $45.19 per hour, depending on experience, location, and employer.

What is a connectivity expert?

A Connectivity Expert is a professional who specializes in ensuring seamless integration and communication between various digital systems, devices, and networks. Their primary role involves designing, implementing, and troubleshooting connectivity solutions, which may include Wi-Fi, Bluetooth, cellular networks, and Internet of Things (IoT) devices. Connectivity Experts work in industries like telecommunications, IT, and smart technologies, helping organizations achieve reliable and secure data transmission. They also stay updated with the latest advancements in networking protocols and security measures to optimize performance.

What are the key skills and qualifications needed to thrive as a connectivity expert?

To thrive as a Connectivity Expert, you need a strong understanding of networking protocols, telecommunications systems, and IT infrastructure, often supported by a degree in computer science or a related field. Familiarity with tools such as network analyzers, routers, firewalls, and certifications like Cisco CCNA or CompTIA Network+ is usually required. Strong problem-solving skills, attention to detail, and effective communication make someone stand out in this role. These skills are essential for ensuring reliable network performance and resolving connectivity issues efficiently in complex technical environments.

What are some common challenges faced by connectivity experts when integrating new technologies into existing network infrastructures?

Connectivity Experts often encounter challenges such as compatibility issues between legacy systems and new technology, managing network security during transitions, and ensuring minimal downtime for critical services. They must also collaborate closely with IT, operations, and sometimes external vendors to coordinate seamless upgrades. Staying updated with evolving industry standards and troubleshooting unexpected integration problems are key aspects of the role, requiring both technical expertise and strong communication skills.

What is the difference between Connectivity Expert vs Network Technician?

AspectConnectivity ExpertNetwork Technician
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentDesigning, troubleshooting, and optimizing connectivity solutions in various settingsInstalling, maintaining, and repairing network hardware and connections
Industry UsageTelecommunications, IT services, enterprise networksIT support, network installation, maintenance roles
Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsTechnical troubleshooting, hardware setup, and repair

While both Connectivity Experts and Network Technicians work with network systems, Connectivity Experts focus on designing and optimizing connectivity solutions, whereas Network Technicians primarily handle installation and maintenance of network hardware. The roles often overlap in certifications and work environments, but their core responsibilities differ in scope and focus.

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Connectivity Expert jobs near you
Infographic showing various Connectivity Expert job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $92,320 per year, or $44.4 per hour.

Technical Connectivity Specialist

Stripe

Chicago, IL • On-site

Full-time

Re-posted 20 days ago

Key responsibilities

  • Own complex connectivity investigations end-to-end across various networks, hardware, SDKs, and third-party partners to identify root causes and deliver sustainable resolutions.

  • Partner cross-functionally with internal teams and external providers to coordinate incident response, align stakeholders, and drive improvements in support and product offerings.

  • Create operational documentation, diagnostics, dashboards, and support processes to empower the support organization and improve support effectiveness.

Job description

Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team's mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payment use cases that are right for their business model, whether it's creating a superb retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event.
What you'll do
Responsibilities
  • Own complex connectivity investigations end-to-end across merchant networks, Wi-Fi, LAN, LTE/5G, ISPs, routers, firewalls, VPNs, Stripe Terminal hardware, SDKs, cloud-based device management and third-party connectivity partners, leading technical troubleshooting until the true root cause is identified and a sustainable resolution is delivered.
  • Partner cross-functionally with Product, Engineering, Technical Support, Product Support Operations, Solutions Architecture, Sales and third-party connectivity providers to coordinate complex incidents, align stakeholders, remove blockers and drive product, engineering or partner improvements that enhance the Stripe Terminal support experience.
  • Drive operational excellence by creating runbooks, troubleshooting guides, AI-assisted diagnostics, dashboards, support processes, documentation and enablement material that empower the wider Support organization to resolve issues independently and continuously improve support effectiveness.
  • Act as Stripe's connectivity expert for the largest and most complex Terminal users, working directly with enterprise customers, SaaS platforms, IT teams and external partners to troubleshoot complex connectivity and hardware issues, provide technical guidance and build user confidence across email, chat and live support engagements.
  • Be the voice of the user and drive the continuous improvement of Stripe Terminal's connectivity capability by identifying recurring user pain points and systemic issues through support trends, diagnostics and field insights. Translate these learnings into product improvements, engineering priorities, preventative actions, partner service enhancements, support tooling, documentation and scalable operational solutions that improve reliability and technical excellence as Terminal scales globally.
Who you are
Minimum requirements
  • A deep networking expert with 5+ years of experience troubleshooting complex connectivity issues across enterprise environments, with strong knowledge of TCP/IP, DNS, DHCP, NAT, VPNs, routing, switching, Wi-Fi (802.11), LTE/5G, firewalls, MDM, and network diagnostic tools such as Wireshark, packet captures, traceroute and nmap.
  • An exceptional technical investigator who can troubleshoot across the full technology stack, from network and infrastructure to devices, operating systems, firmware and applications, using logs, diagnostics and observability platforms (e.g. Splunk, Datadog, Grafana, Logscale) to identify root causes and drive issues to resolution.
  • A trusted customer-facing technical advisor who partners confidently with enterprise IT teams, merchants and executives, translating complex technical concepts into clear guidance while helping customers implement best-practice network configurations and environments.
  • A cross-functional systems thinker who thrives in ambiguity, collaborates effectively across Support, Product, Engineering, Solutions Architecture, Sales and external connectivity partners, and uses data to identify recurring issues and influence product and operational improvements.
  • An operational builder who combines strong analytical skills (including SQL and data analysis) with a continuous improvement mindset, creating scalable processes, playbooks and documentation that increase team capability and improve the customer experience.
Preferred qualifications
  • Experience supporting payment hardware, POS systems and in-person payment solutions, including hands-on experience with card readers and device management.
  • Familiarity with REST APIs, Terminal SDKs and the Android networking stack.
  • Experience building internal tools, dashboards or AI-assisted diagnostics to improve support operations and troubleshooting.

Willingness to travel for customer site visits, pilot deployments and complex escalations when required.

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