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Connecteam Jobs (NOW HIRING)

Connecteam

Client Onboarding Manager

New York, NY · On-site

Who Connecteam is: Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts ...

Connecteam

Director of Success

New York, NY · On-site

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across ...

Connecteam

Expansion Manager SMB

New York, NY · On-site

$140K - $160K/yr

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across ...

Connecteam

SMB Onboarding Manager

New York, NY · On-site

Who Connecteam is: Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts ...

Connecteam

Professional Service Manager

New York, NY · On-site

$60K/yr

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across ...

connecteam

Expansion Manager SMB

New York, NY · Remote

$140K - $160K/yr

Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across ...

K. Payne Contracting, LLC

Project manager

Nashville, TN · On-site

$2.5K - $3.5K/mo

Updating clients and executives through meetings or via communication platforms like Connecteam or Outlook * Evaluating the quality of work products by using customer feedback or inspections ...

NTI

Operations Administrator

Rockville, MD · On-site

Organize and maintain core systems (Dtools, Connecteam, WIP, Plangrid, etc.). * Create and manage filing systems for easy access. * Prepare and distribute project-related correspondence. * Maintain ...

NTI

Operations Administrator

Rockville, MD · On-site

Organize and maintain core systems (Dtools, Connecteam, WIP, Plangrid, etc.). * Create and manage filing systems for easy access. * Prepare and distribute project-related correspondence. * Maintain ...

Ederer Construction Inc.

Be Seen First

Office Manager

El Cajon, CA

Connecteam * FoxIt Reader * FloorPlanner * PolyBoard

Ederer Construction Inc.

Be Seen First

Office Manager

El Cajon, CA

Connecteam * FoxIt Reader * FloorPlanner * PolyBoard

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Connecteam information

How does a Connecteam Implementation Specialist typically collaborate with clients and internal teams during the onboarding process?

As a Connecteam Implementation Specialist, you’ll work closely with both clients and internal stakeholders to ensure a smooth onboarding experience. You’ll guide clients through platform setup, provide training sessions tailored to their business needs, and troubleshoot any initial challenges. Internally, you’ll collaborate with product, support, and sales teams to relay client feedback and ensure all technical requirements are met. This role requires strong communication skills, adaptability, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive as a Connecteam Administrator, and why are they important?

To thrive as a Connecteam Administrator, you need strong organizational skills, experience with workforce management, and a good understanding of HR or operations processes. Familiarity with the Connecteam platform, mobile app management, and basic analytics or reporting tools is typically required. Excellent communication, problem-solving abilities, and attention to detail are vital soft skills for success in this role. These skills ensure effective platform implementation, user engagement, and streamlined internal operations within an organization.

What is Connecteam?

Connecteam is a workforce management platform designed to help businesses streamline communication, scheduling, time tracking, and daily operations for deskless and remote teams. It provides tools for employee engagement, task management, shift planning, and digital forms, all accessible via a mobile app. This solution is especially popular with companies in industries like retail, hospitality, construction, and field services that need to manage employees outside of a traditional office environment.

What is the difference between Connecteam vs Employee Scheduler?

FeatureConnecteamEmployee Scheduler
Primary UseAll-in-one workforce management platform including communication, time tracking, and task managementScheduling and shift management primarily focused on employee scheduling
Credentials & CertificationsNo specific credentials required; user-friendly platform for various industriesNo specific credentials; mainly used for scheduling purposes
Work EnvironmentOffice, retail, hospitality, construction, and moreRetail, healthcare, hospitality, and service industries
Industry UsageUsed across multiple industries for comprehensive workforce managementPrimarily used in industries with shift-based work

While Connecteam offers a comprehensive workforce management solution including communication, task management, and time tracking, Employee Scheduler focuses mainly on creating and managing employee schedules. Connecteam is ideal for businesses seeking an all-in-one platform, whereas Employee Scheduler is suitable for companies primarily needing efficient shift planning.

More about Connecteam jobs
What cities are hiring for Connecteam jobs? Cities with the most Connecteam job openings:
What states have the most Connecteam jobs? States with the most job openings for Connecteam jobs include:
What job categories do people searching Connecteam jobs look for? The top searched job categories for Connecteam jobs are:
Connecteam jobs near you
Infographic showing various Connecteam job openings in the United States as of August 2026, with employment types broken down into 8% As Needed, 42% Full Time, and 50% Part Time. Highlights an 97% Physical, and 3% Remote job distribution.

Client Onboarding Manager

Connecteam

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Who Connecteam is:
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.
We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn't happen behind a desk, and doesn't have time for messy spreadsheets, scattered group chats, or tools that don't talk to each other.
Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.
Backed by $220M+ from Insight Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.
About The Role
The Onboarding Manager guides new customers who come from a partnership, through the implementation of Connecteam, from initial handoff and kickoff through a successful payroll launch. This is a customer-facing, hands-on implementation role combining project management, system configuration, payroll-process understanding, customer training and cross-functional coordination.
The Onboarding Manager works closely with customers, in collaboration with the partner's Implementation Managers and internal Connecteam teams to ensure employee data, time tracking, PTO, payroll rules and payroll system integrations are configured and validated correctly. The primary goal is to deliver a smooth onboarding experience while ensuring employees are paid accurately and on time.
Implementations are payroll-first and planned around the customer's first clock-in date, payroll schedule and go-live timeline. Depending on account size and complexity, the Onboarding Manager may continue supporting the customer through the first one to three payroll cycles.
Success in this role requires more than technical knowledge. The Onboarding Manager must be highly perceptive, able to read people and situations quickly, and skilled at navigating complex interpersonal dynamics while maintaining trust across multiple internal and external teams.
Key Responsibilities
  • Own the customer onboarding process
    • Manage a book of business of customers that came from the partnership, from internal handoff through go-live and initial payroll stabilization.
    • Build implementation plans around first clock-in, payroll periods, training requirements and payroll-processing deadlines.
    • Lead kickoff, setup, training and client's payroll.
    • Maintain clear timelines, responsibilities, next steps, risks and customer communication throughout each project.
  • Lead discovery and solution design
    • Understand the customer's workflows.
    • Translate business requirements into a practical Connecteam setup.
    • Identify complex requirements and suit the right solution with the design of the relevant setup.
  • Configure integrations
    • Configure relevant Connecteam account settings
    • Set up and manage the integration.
  • Deliver training and manage stakeholders
    • Train clients on Connecteam platform and integration process.
    • Train managers on time tracking and payroll workflows using Connecteam.
    • Adapt the training plan to customer size, structure and complexity while keeping sessions practical and process-focused.
    • Work closely with the assigned partner Implementation Manager.
    • Coordinate clearly across customers, partner, Sales, Support, Product, Integrations and leadership.
  • Troubleshoot, escalate and document
    • Investigate issues across the full workflow.
    • Determine issue owner and route it appropriately
    • Escalate payroll-impacting risks with clear documentation
    • Maintain accurate account records, architecture decisions, risks, next steps and handoff documentation.

Experience & Skills
  • 2+ years of experience in implementation, onboarding, customer facing SaaS role with SMB & Mid Market client sizes.
  • Strong project management skills with the ability to manage multiple customer implementations and priorities simultaneously.
  • Excellent communication, presentation, and training skills with the ability to explain technical concepts to both technical and non-technical audiences.
  • Tech-savvy with the ability to quickly learn software, troubleshoot issues, and understand integrations and data flows.
  • Strong organizational skills, attention to detail, and a customer-first approach when managing complex implementations.
  • Ability to build trusted relationships with customers, internal teams, and external partners in a fast-paced environment.
  • Strong problem-solving skills, sound judgment, and the ability to navigate ambiguity and changing customer needs.

Preferred Experience
  • Experience with payroll, HRIS, workforce management, scheduling, time & attendance, or employee management platforms.
  • Experience supporting payroll implementations, PEO environments, or multi-location/multi-entity organizations.
  • Experience working in a partner-led or channel-based customer environment.

Benefits:
    • Medical, dental, & vision coverage
    • Paid time off for vacation, sick days
    • 401k

Salary: $90K
We are accepting applications from employees working in the following states: Texas, New York, New Jersey, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.
Joining Connecteam Is The Smart Move:
  • We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
  • We make an impact on our customer's business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
  • We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
  • We have fun! From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course). Connecteam is like one big, happy family!
  • Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.
Together we will shape the future of work!
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