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Confluence Administrator Jobs (NOW HIRING)

Apar Technologies

Jira Support Engineer

Austin, TX · On-site

$52.25 - $68.50/hr

Experience Level: 8 to 12 years Sr. Atlassian cloud Jira/ confluence administrators contractors who need to have hands-on experience (5 years+) , with good logical thinking and familiar with the ...

Zeno Power

Atlassian Support Engineer

Seattle, WA · On-site

$90K - $130K/yr

Administer and maintain the Atlassian suite of tools, including JIRA, JSM and Confluence Data Center and associated plugins/add-ons - serving as Tier 1 and 2 support (access, workflows, screens ...

Delan Associates, Inc.

ITSM Administrator

ITSM Administrator Position Objective: The ITSM administrator provides configuration and ... Support JIRA and Confluence users * Work with business users to evaluate JIRA and Confluence plug ...

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Confluence Administrator information

What is a Confluence administrator?

A Confluence Administrator is responsible for managing and maintaining Atlassian Confluence, a popular team collaboration and documentation platform. Their duties include configuring spaces and permissions, ensuring system security, performing upgrades, troubleshooting issues, and supporting users. They also help optimize workflows and implement best practices to ensure teams can collaborate efficiently. Confluence Administrators often work closely with IT and other departments to customize the platform to meet organizational needs.

What are some typical challenges a Confluence administrator faces when managing permissions and access for a large organization?

As a Confluence Administrator in a large organization, one common challenge is balancing ease of collaboration with ensuring sensitive information remains secure. Managing complex permission schemes across multiple spaces and user groups can be time-consuming and requires a strong understanding of both organizational needs and Confluence's permission settings. Administrators often need to work closely with team leads and IT security to ensure the right people have access to the right content while minimizing the risk of accidental data exposure. Keeping permissions organized and regularly audited is key to maintaining a secure and efficient Confluence environment.

What is the difference between Confluence Administrator vs Jira Administrator?

AspectConfluence AdministratorJira Administrator
CertificationsConfluence certifications, Atlassian certificationsJira certifications, Atlassian certifications
Work EnvironmentManages Confluence platforms, collaborates with teams for documentationManages Jira projects, supports issue tracking and workflows
Employer & Industry UsageUsed in tech, software, and project management industriesCommon in software development, IT, and project management sectors

Confluence Administrators focus on managing Atlassian Confluence for documentation and collaboration, while Jira Administrators handle issue tracking and project workflows. Both roles require Atlassian certifications and are vital in tech and software industries, but they specialize in different Atlassian tools.

What are the key skills and qualifications needed to thrive as a Confluence administrator?

To thrive as a Confluence Administrator, you need expertise in Atlassian Confluence platform management, system administration, and a strong understanding of wiki-based collaboration, typically supported by relevant IT or computer science qualifications. Familiarity with technical tools such as Confluence add-ons, scripting (e.g., Groovy), REST APIs, and experience with user management and permission schemes are essential. Strong problem-solving, communication, and organizational skills help in translating business requirements into effective Confluence spaces and supporting users. These competencies ensure the platform is optimized, secure, and effectively supports knowledge sharing and team collaboration.
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Confluence Administrator jobs near you
Infographic showing various Confluence Administrator job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, and 57% Contract. Highlights an 100% In-person job distribution.

Jira Developer & Administrator

Ignite Digital

San Diego, CA • Hybrid

Full-time

Posted 20 days ago

Job description

As a Jira Developer/Administrator, you will configure, maintain, and support Atlassian tools to help teams work more effectively. You'll collaborate with stakeholders to understand requirements, implement configurations, and ensure reliable day-to-day operation of Jira and Confluence. You'll also support automation, reporting, and user management to improve efficiency and adoption across the organization.

System Configuration:

  • Support Jira project setup and configuration for new and existing teams
  • Customize Jira workflows, screens, fields, issue types, and schemes with guidance from senior admins or architects
  • Assist with performance troubleshooting and coordinate with vendors as needed
  • Recommend and implement straightforward automations to improve efficiency
  • Research and install plugins under the direction of senior team members

Data Migrations:

  • Assist with project migrations within a Jira instance
  • Support data migration activities between environments under the guidance of senior admins
  • Follow defined data transformation processes and quality checks
  • Participate in testing and validation of migrated data

User Management, Support & Security:

  • Manage user accounts, groups, and permissions according to established security guidelines
  • Conduct basic training sessions and maintain user documentation
  • Respond to Jira/Confluence support requests, escalating complex issues when necessary
  • Communicate system updates or changes to users

Backup and Recovery:

  • Follow established backup and recovery processes for Jira/Confluence
  • Assist with documentation of procedures and escalation of issues

Documentation and Knowledge Sharing:

  • Document configurations and changes
  • Contribute to knowledge base articles and FAQs
  • Share best practices with peers and end users

Continuous Improvement:

  • Stay current on Jira features and updates
  • Suggest improvements to workflows or configurations
  • Collect user feedback to recommend enhancements to senior team members

Project Management:

  • Assist with tool-related project tasks such as backlog setup, reporting, and configuration support
  • Provide input on timelines and requirements but not own project schedules
  • Create dashboards and status reports for stakeholders when requested
  • Escalate blockers or risks to senior admins or project leads

Desired Skills:

  • Experience administering Jira (Cloud or Datacenter) and Confluence
  • Familiarity with Agile methodologies (Scrum, Kanban)
  • Basic knowledge of data migration techniques
  • Ability to configure Jira automation rules
  • Understanding of user/group/permission management
  • Experience building dashboards and reports
  • Strong troubleshooting and communication skills
  • Familiarity with JQL and scripting is a plus but not required
  • Team-oriented mindset with willingness to learn and grow.
  • Desired Certifications
    • Atlassian Certified Jira Administrator (Cloud or Server/Datacenter), Agile certification (CSM, PMI-ACP, or equivalent),
      ITIL or other relevant certifications

Location: San Diego, CA

Schedule: Hybrid 2-3 days a week onsite/base

Salary: $95k+ to align with experience and education

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