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Confluence Administrator Jobs (NOW HIRING)

Description SSI is seeking a full-time Confluence Administrator and customer support technician to join our Orion team. The candidate will work in a collaborative and agile environment, supporting ...

Confluence Expert

Baltimore, MD · Remote

$43.35/hr

Confluence Administrator/Designer Location: Baltimore, MD (Remote) Type: Contract Compensation: $43.35/HR on W2 Responsibilities * Serve as a Confluence Administrator to support knowledge management ...

Confluence Expert

Baltimore, MD · Remote

$43.35/hr

Confluence Administrator/Designer Location: Baltimore, MD (Remote) Type: Contract Compensation: $43.35/HR on W2 Responsibilities * Serve as a Confluence Administrator to support knowledge management ...

Jira Technical Architect

$67.75 - $82/hr

This role will serve as the technical lead and team lead for the Jira / Confluence Administrator and JSM Administrator roles, ensuring scalable platform design, enterprise standards, and alignment ...

Administer and support the Atlassian product suite (Jira, Confluence). * Administer and support revision control systems (GitLab, Subversion, PlasticSCM). * Manage SAN/NAS devices for corporate and ...

Serve as a Jira and Confluence administrator supporting project and customer collaboration needs. * Configure and maintain Jira projects, workflows, dashboards, permissions, issue types, and ...

Serve as a Jira and Confluence administrator supporting project and customer collaboration needs. * Configure and maintain Jira projects, workflows, dashboards, permissions, issue types, and ...

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Confluence Administrator information

What is a Confluence administrator?

A Confluence Administrator is responsible for managing and maintaining Atlassian Confluence, a popular team collaboration and documentation platform. Their duties include configuring spaces and permissions, ensuring system security, performing upgrades, troubleshooting issues, and supporting users. They also help optimize workflows and implement best practices to ensure teams can collaborate efficiently. Confluence Administrators often work closely with IT and other departments to customize the platform to meet organizational needs.

What are some typical challenges a Confluence administrator faces when managing permissions and access for a large organization?

As a Confluence Administrator in a large organization, one common challenge is balancing ease of collaboration with ensuring sensitive information remains secure. Managing complex permission schemes across multiple spaces and user groups can be time-consuming and requires a strong understanding of both organizational needs and Confluence's permission settings. Administrators often need to work closely with team leads and IT security to ensure the right people have access to the right content while minimizing the risk of accidental data exposure. Keeping permissions organized and regularly audited is key to maintaining a secure and efficient Confluence environment.

What is the difference between Confluence Administrator vs Jira Administrator?

AspectConfluence AdministratorJira Administrator
CertificationsConfluence certifications, Atlassian certificationsJira certifications, Atlassian certifications
Work EnvironmentManages Confluence platforms, collaborates with teams for documentationManages Jira projects, supports issue tracking and workflows
Employer & Industry UsageUsed in tech, software, and project management industriesCommon in software development, IT, and project management sectors

Confluence Administrators focus on managing Atlassian Confluence for documentation and collaboration, while Jira Administrators handle issue tracking and project workflows. Both roles require Atlassian certifications and are vital in tech and software industries, but they specialize in different Atlassian tools.

What are the key skills and qualifications needed to thrive as a Confluence administrator?

To thrive as a Confluence Administrator, you need expertise in Atlassian Confluence platform management, system administration, and a strong understanding of wiki-based collaboration, typically supported by relevant IT or computer science qualifications. Familiarity with technical tools such as Confluence add-ons, scripting (e.g., Groovy), REST APIs, and experience with user management and permission schemes are essential. Strong problem-solving, communication, and organizational skills help in translating business requirements into effective Confluence spaces and supporting users. These competencies ensure the platform is optimized, secure, and effectively supports knowledge sharing and team collaboration.
More about Confluence Administrator jobs
What cities are hiring for Confluence Administrator jobs? Cities with the most Confluence Administrator job openings:
What states have the most Confluence Administrator jobs? States with the most job openings for Confluence Administrator jobs include:
What job categories do people searching Confluence Administrator jobs look for? The top searched job categories for Confluence Administrator jobs are:
Infographic showing various Confluence Administrator job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, and 57% Contract. Highlights an 100% In-person job distribution.

Confluence Administrator

SSI

San Diego, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Description

SSI is seeking a full-time Confluence Administrator and customer support technician to join our Orion team. The candidate will work in a collaborative and agile environment, supporting the migration and administration of Confluence spaces into the Orion environment. You will also engage Orion users through Jira tickets, determining and documenting requirements, and creating Confluence-based solutions. The ideal candidate brings strong Confluence administration expertise and possesses an active DoW secret security clearance.


DUTIES AND RESPONSIBILITIES:

  • Create Confluence spaces with appropriate structure and templates
  • Create unique layouts involving a wide variety of macros to display multimedia, tables, and custom navigation
  • Create forms and data structures
  • Facilitate end users with space groups and permissions to support different use cases
  • Export and import space content into different Confluence environments
  • Generate, analyze and transform customer requirements or challenges into specifications
  • Maintain migration runbooks, templates, scripts, and lessons-learned documentation sufficient for other qualified administrators to execute the process
  • Respond to trouble tickets involving Orion products and services utilizing Jira HelpDesk
  • Facilitate users with registration requests via Jira tickets
  • Escalate issues to higher tier if critical or technical solution requires DevOps intervention
  • Provide weekly status reports of customer interactions
  • Participate in weekly meetings with developers and project management to receive direction and priority, share status, and represent technical subject matter expertise
  • Share lessons learned with the Orion team

Requirements

  • Clearance: Secret
  • Education: Bachelors of Science in IT, Computer Science, or equivalent
  • 5+ years of IT experience, including 2+ years of Atlassian Confluence administration and direct user support
  • Deep expertise in standing up, maintaining, and administering Confluence spaces.


PREFERRED QUALIFICATIONS:

  • Active CompTIA Security+ Certification
  • Prior work with Navy or DoW enterprise applications


SSI is committed to non-discrimination and equal employment opportunity. All qualified applicants will receive consideration for employment without discrimination based on any characteristics protected by law.

SSI is a HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services. SSI offers a generous array of benefits including: Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% paid premium for dependents. SSI provides Life Insurance, Long Term Disability, and Short-Term Disability benefits at no cost. SSI employees receive 24 paid days off in the first year on board. We also provide Military Leave benefits, a 401(k) Retirement Plan, education assistance, Personal Technology Refresh and Employee Referral bonuses. Positions subject to Service Contract Act (SCA) have benefits provided as required by law.