Conflict Resolution Consultant Jobs (NOW HIRING)

• Manage employee grievance processes from initiation to closure, including communication, documentation, and tracking
• Counsel executives and people managers on hiring, performance management, disability and religious accommodations, leave of absence, corrective action, reductions-in-force, and terminations
• Provide guidance on resolving employee relations issues and make discipline recommendations using the progressive discipline process
• Liaise with the leave of absence administrator on LOA-related employee issues
• Liaise with Ethics & Compliance teams on matters requiring escalation
• Identify, analyze, and interpret trends, patterns, and themes from case management data
• Support organizational restructuring efforts and execute large- and small-scale reductions
• Monitor changes in employment laws and regulations and help maintain compliant company policies and procedures
• Participate in developing and reviewing People policies and procedures
• Deliver training to promote effective management practices and a positive work environment
• Partner with Segment and Functional leadership teams to execute Employee Relations strategies
• Consult with HR COEs, corporate functions, line managers, and Senior Leadership on risk mitigation and employee relations matters

• Bachelor’s Degree and a minimum of 6 years of related HR experience
• Extensive experience in employee relations and complex, multi-faceted employee relations issues in exempt and non-exempt environments
• Knowledge of federal and state EEO laws and state HR policies
• Experience developing, conducting, and providing training to management, particularly involving interpersonal conflict
• Experience counseling managers and supervisors on resolving conflict, performance issues, and misconduct
• Proven ability to work independently while keeping management and colleagues informed of critical issues
• Excellent organizational skills
• Excellent written and verbal communication skills
• Collaboration experience with internal human capital and legal stakeholders
• Experience acting as a trusted advisor to leaders, peers, and employees with a consultative approach
• Experience with Microsoft Office Suite, including Word, Excel, and PowerPoint
• Knowledge of HR technologies, including HRIS and/or Case Management Tool
• Ability to gather, analyze, and synthesize information and data from multiple sources and summarize investigative findings clearly and concisely in writing
• Ability to independently problem-solve complex, highly sensitive people issues
• Ability to prioritize work in a fast-paced, highly matrixed environment
• Bachelor’s degree in business, HR, or a related field is nice to have
• Certified Fraud Examiner (CFE) Certification is nice to have
• Certified Employee Relations Professional (CERP) Certification and HR certifications, including PHR and SPHR, are nice to have

Demonstrates expertise in employee relations, including managing grievance processes, providing guidance on performance management, and ensuring compliance with employment laws. Capable of delivering training and collaborating with leadership to foster a positive work environment.

• Employee Relations Management
• Federal And State EEO Laws
• Training Development And Delivery
• HRIS And Case Management Tool Knowledge
• Conflict Resolution And Counseling

• Grievance Process Management
• Performance Management
• Data Analysis And Interpretation
• Policy Development
• Organizational Restructuring
• Documentation And Tracking
• Compliance Monitoring
• Interpersonal Conflict Resolution
• Problem-Solving
• Prioritization In Fast-Paced Environments

• Excellent Organizational Skills
• Written And Verbal Communication
• Collaboration With Stakeholders
• Consultative Approach
• Independent Work

• Bachelor's Degree
• Certified Fraud Examiner (CFE)
• Certified Employee Relations Professional (CERP)
• PHR Certification
• SPHR Certification

• Employee Relations
• Leave Of Absence
• Progressive Discipline Process
• Ethics And Compliance
• HR Policies And Procedures

• Microsoft Office Suite
• HRIS
• Case Management Tool