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Configuration Manager Jobs in Tennessee (NOW HIRING)

Deloitte

ITSM Process & Product Manager

Hermitage, TN · On-site

Responsibilities : • Design ITSM and CMDB Processes • Lead the assessment and analysis of our current ITSM process, identifying areas for improvement, inefficiencies, and opportunities for ...

Lifeworks

Design Specialist II

Nashville, TN · On-site

... Management Studio * You understand object-oriented programming concepts and can read/interpret technical code. (Java, C#, Python, etc.). * You've worked with configuration tools or have experience ...

VIS IT Solutions Inc

ServiceNow Developer

Brentwood, TN · On-site

$51 - $70.25/hr

... Management, Problem management and Configuration Management. This individual will guide the integration and organizational adoption of ITIL best practices, standards, policies, and controls.

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Showing results 21-40

All JobsConfiguration JobsConfiguration Manager JobsConfiguration Manager Jobs in Tennessee

Configuration Manager information

See Tennessee salary details

$34K

$87.1K

$131.2K

How much do configuration manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for configuration manager in Tennessee is $87,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $101,700.00 per year, depending on experience, location, and employer.

How does a configuration manager typically interact with cross-functional teams during a project lifecycle?

A Configuration Manager works closely with teams such as development, quality assurance, operations, and project management throughout the project lifecycle. They facilitate clear communication regarding configuration changes, version control, and release management to ensure all stakeholders are aligned. Regular meetings and documentation are key to tracking changes, resolving issues, and maintaining the integrity of configuration items. This collaborative approach helps prevent conflicts, ensures compliance with standards, and supports smooth project delivery.

What are the key skills and qualifications needed to thrive as a configuration manager, and why are they important?

To thrive as a Configuration Manager, you need expertise in configuration management processes, change control, and a background in IT, engineering, or a related field. Familiarity with configuration management tools like ServiceNow, Jira, or IBM Rational, along with ITIL certification, is often expected. Strong attention to detail, analytical thinking, and effective communication are vital soft skills for the role. These abilities are essential for ensuring system integrity, minimizing errors, and supporting seamless project delivery in complex environments.

What is a configuration manager?

A Configuration Manager is an IT professional responsible for overseeing and controlling changes to software, hardware, and related documentation within an organization. Their main goal is to ensure that systems and products remain consistent, reliable, and compliant with organizational and regulatory standards. Configuration Managers develop and maintain processes for version control, track changes, and ensure proper documentation. They often work closely with development, operations, and quality assurance teams to manage updates and resolve configuration issues. This role is crucial in environments where maintaining the integrity and traceability of system components is essential.

What is the difference between Configuration Manager vs Network Administrator?

AspectConfiguration ManagerNetwork Administrator
CertificationsITIL, CompTIA Server+, Microsoft Certified: Windows ServerCompTIA Network+, Cisco CCNA, Microsoft Certified: Windows Server
Work EnvironmentIT departments, data centers, enterprise environmentsCorporate offices, data centers, ISP environments
Primary ResponsibilitiesManaging hardware/software configurations, deployment, and updatesMaintaining network infrastructure, troubleshooting connectivity issues
Industry UsageIT service management, enterprise ITNetwork management, telecommunications, IT support

While both roles work within IT environments, Configuration Managers focus on managing system configurations and deployments, whereas Network Administrators handle network infrastructure and connectivity issues. Understanding these differences helps organizations assign the right responsibilities and professionals for their IT needs.

What is a configuration manager?

A configuration manager oversees the lifecycle of software or hardware production, such as a new app or server development. Job duties include getting authorization for the project, documenting the process from the outline to the quality assurance and beta testing, overseeing the coding and implementation, and collecting data relevant to the project. Qualifications for this career include a bachelor’s degree in computer science or a related field, IT experience, the ability to handle multiple projects at once, and strong organizational and leadership skills.

More about Configuration Manager jobs
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What job categories do people searching Configuration Manager jobs in Tennessee look for? The top searched job categories for Configuration Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Configuration Manager jobs? Cities in Tennessee with the most Configuration Manager job openings:
What are popular job titles related to Configuration Manager jobs in TN? For Configuration Manager jobs in TN, the most frequently searched job titles are:
Configuration Manager jobs near you
Infographic showing various Configuration Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $87,072 per year, or $41.9 per hour.

Senior User Support Specialist

CGS Federal (Contact Government Services)

Knoxville, TN • On-site

Full-time

Re-posted 10 days ago

Job description

Job Summary:
CGS Federal is seeking a skilled Senior User Support Specialist to assist in setting up and operating an end-user support program in support of major applications and projects. This role requires expertise in computer applications, operating systems, and telecommunications, with responsibilities including user training, help desk functions, and technical support during courtroom proceedings.
Responsibilities:
• Usually reports to the Help Desk Supervisor/Senior User Trainer or Application Manager
• Assists in setting up and operating an end-user support program for major applications supporting specific projects
• Establishes overall user training programs, especially for complex applications (e.g., groupware, workflow) and for litigation support/office automation tools
• Develops training course outlines and agendas
• Establishes training facilities and training schedules
• May supervise teams of user support staff (e.g., help desk staff)
• Organizes, prepares, schedules, and conducts training sessions
• Delivers primarily user-level training for specific databases/software (including word processing and other office automation packages)
• May also deliver training such as team building, contract/document center orientations, etc.
• Trains audiences including attorneys, paralegals, Government Case Managers, client agency staff, and/or other contractor employees
• Prepares training approach and materials
• Arranges training logistics (facility use and access to appropriate applications)
• Performs help desk functions: responds to user phone calls, installs/troubleshoots litigation support packages on user desktops, and coordinates support with office automation contractors/staff
• Install, configure, maintain, and troubleshoot Microsoft Windows operating systems
• Provide Tier I support (basic, routine, high-volume issues) and Tier II support (in-depth troubleshooting, backend analysis, persistent issues) for hardware, software, and peripherals
• Configure and support Microsoft 365 applications and other enterprise software
• Manage user accounts and access controls using Active Directory
• Administer Windows Server environments, including:
• Active Directory: manage users, security groups, and permissions per DOJ access control policies
• DNS/DHCP: maintain and configure network services for connectivity and IP management
• Group Policy: implement and monitor approved security settings and system configurations for federal compliance
• Perform patch management and vulnerability remediation per agency timelines
• Ensure compliance with agency-specific security controls
• Support backup, disaster recovery, and continuity of operations (COOP) initiatives
• Maintain accurate IT asset inventory and configuration documentation
• Deploy software packages via Microsoft Endpoint Configuration Manager (MECM)
• Provide technical support for trial preparation and courtroom proceedings, including creating electronic exhibits in supported litigation applications
• Digitize and format audio/video files for courtroom use
• Configure, test, and assist with setup of trial/courtroom hardware and software components
• Provides on-site troubleshooting and user assistance during courtroom proceedings to resolve operational issues with supported applications and equipment.
Qualifications:
Required:
• At least 2 years teaching/training users on computer applications (preferably database, imaging, or automated litigation support)
• At least 1 year experience with the specific applications being supported
• Supervisory experience (helpful)
• Hands-on familiarity with network, telecommunications, and operating systems environments supporting the applications
• Experience with DOJ office automation environments (extremely helpful)
• Expert user of Government word processing, spreadsheet, and email systems
• Excellent oral and written communication skills (required)
Preferred:
• Undergraduate degree (strongly preferred)
Company:
Contact Government Services strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. Founded in , the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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