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Configuration Management Architect Jobs (NOW HIRING)

Prophecy Technologies

ServiceNow CMDB Architect

Dallas, TX · On-site

$53.50 - $73.50/hr

Collaborate with infrastructure, application, and architecture teams to maintain accurate service models. Required Skills: * 5+ years of hands-on experience with ServiceNow CMDB. * Deep knowledge of ...

Prodapt

ServiceNow Architect

Dallas, TX · On-site

$70.75 - $89.25/hr

Architect the Telecommunications Network Inventory (TNI) data model within the CMDB to accurately track physical, logical, and virtual network resources. * Standards Alignment: Ensure all platform ...

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Configuration Management Architect information

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$11K

$135.5K

How much do configuration management architect jobs pay per year?

As of Aug 6, 2026, the average yearly pay for configuration management architect in the United States is $135,112.00, according to ZipRecruiter salary data. Most workers in this role earn between $135,000.00 and $135,000.00 per year, depending on experience, location, and employer.

What does a configuration management architect do?

A Configuration Management Architect is responsible for designing and implementing processes and systems to manage and control changes in IT environments. Their role involves establishing configuration management policies, ensuring all system components are properly documented, and maintaining the integrity and traceability of hardware, software, and documentation. They work closely with IT teams to automate workflows, reduce errors, and support compliance requirements. This helps organizations maintain stable and reliable IT operations, especially during updates, deployments, or troubleshooting.

Is configuration management a good job?

Configuration management is a valuable role in IT and software development, focusing on maintaining system consistency and automating deployment processes using tools like Ansible, Puppet, or Chef. It offers opportunities for career growth, requires technical skills, and often involves collaboration with development and operations teams. The job can be stable and well-paying for those with relevant expertise and certifications.

What are the typical challenges faced by configuration management architects when integrating new tools or processes into existing IT environments?

Configuration Management Architects often encounter challenges when introducing new tools or processes, such as ensuring compatibility with legacy systems, minimizing disruption to ongoing operations, and aligning with organizational change management strategies. They must collaborate closely with IT, development, and operations teams to facilitate smooth transitions and comprehensive training. Additionally, maintaining accurate and consistent documentation during integration is crucial to avoid configuration drift and support future scalability.

What are the key skills and qualifications needed to thrive as a configuration management architect, and why are they important?

To thrive as a Configuration Management Architect, you need expertise in IT infrastructure, configuration management principles, and experience with configuration management databases (CMDBs), often supported by a degree in computer science or a related field. Familiarity with tools like ServiceNow, BMC Remedy, and ITIL certifications is typically required. Strong analytical thinking, problem-solving abilities, and effective communication are essential soft skills for collaborating with cross-functional teams and driving process improvements. These skills ensure consistent, reliable IT environments and enable organizations to efficiently manage change and maintain compliance.

What is the difference between Configuration Management Architect vs Configuration Analyst?

AspectConfiguration Management ArchitectConfiguration Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like CMII, ITILBachelor's degree in IT, Computer Science, or related field; certifications like ITIL, CompTIA
Work EnvironmentDesigns and oversees configuration management strategies in large IT or software development projectsImplements and maintains configuration management processes, often in support roles
Employer & Industry UsageUsed in enterprise IT, software development, and systems engineeringCommon in IT departments, software firms, and government agencies

The Configuration Management Architect focuses on designing and leading configuration management strategies, while the Configuration Analyst handles the day-to-day implementation and maintenance of these processes. Both roles require similar credentials but differ in scope and responsibilities within IT and software environments.

More about Configuration Management Architect jobs
What job categories do people searching Configuration Management Architect jobs look for? The top searched job categories for Configuration Management Architect jobs are:
What are popular job titles related to Configuration Management Architect jobs? For Configuration Management Architect jobs, the most frequently searched job titles are:
Configuration Management Architect jobs near you
Infographic showing various Configuration Management Architect job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 92% Full Time, 1% Part Time, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $135,112 per year, or $65 per hour.

ServiceNow CMDB Architect

Prophecy Technologies

Dallas, TX • On-site

$53.50 - $73.50/hr

Full-time

Posted 15 days ago

Job description

Role Overview:
We are seeking a highly skilled ServiceNow CMDB, Service Mapping, and CSDM Expert to manage the operational lifecycle, governance, and data quality of our enterprise Configuration Management Database. This role requires deep technical expertise in ServiceNow platform administration, specifically focusing on CMDB Workspace, Discovery, and Service Mapping.
Key Responsibilities:
  • Operate and continuously improve the ServiceNow CMDB and CSDM framework.
  • Drive CMDB governance, certification, and audit readiness activities.
  • Ensure CMDB data quality through Completeness, Correctness, and Compliance (3Cs).
  • Manage onboarding of Business Applications, Application Services, and Technical Services.
  • Establish and monitor CMDB health KPIs and data quality metrics.
  • Lead remediation initiatives for stale, orphaned, duplicate, and non-compliant CIs.
  • Administer CMDB Workspace capabilities including Data Manager, Query Builder, and CI Class Manager.
  • Configure and manage Service Mapping, Pattern-Based Discovery, and dependency mapping.
  • Collaborate with infrastructure, application, and architecture teams to maintain accurate service models.

Required Skills:
  • 5+ years of hands-on experience with ServiceNow CMDB.
  • Deep knowledge of ServiceNow CSDM (v4.x/v5.x preferred).
  • Expertise in CMDB Workspace, Discovery, and Service Mapping.
  • Proficiency in IRE (Identification and Reconciliation Engine) and MID Server Administration.
  • Strong understanding of ITIL v4 Framework and SACM best practices.
  • Experience with Cloud Discovery (Azure/AWS) and event management integrations.
  • Strong leadership, stakeholder management, and documentation skills.

Qualifications:
  • 10+ years of relevant experience.
  • Preferred Certifications: ServiceNow CSA, CIS - Discovery, CIS - Service Mapping, CIS - CMDB/Data Foundations, and ITIL v4 Foundation.

Preferred Skills:
  • Software Asset Management (ITAM).
  • Windows Server Administration.
  • Azure Admin experience in Splunk installation projects.

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