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Conference Services Manager Jobs in Alabama (NOW HIRING)

PCH Hotels & Resorts

Event Manager

Mobile, AL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Two or more years of Event Management, Catering, Conference Services, or Hospitality Event Planning experience within a full-service Marriott hotel is strongly preferred. Comparable upscale hotel or ...

PCH Hotels & Resorts

Event Manager

Mobile, AL

Two or more years of Event Management, Catering, Conference Services, or Hospitality Event Planning experience within a full-service Marriott hotel is strongly preferred. Comparable upscale hotel or ...

PCH

Event Manager

Mobile, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Two or more years of Event Management, Catering, Conference Services, or Hospitality Event Planning experience within a full-service Marriott hotel is strongly preferred. Comparable upscale hotel or ...

Pchresorts

Director of Event Operations (Banquets)

Opelika, AL · On-site

$120 - $170/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Partner closely with Sales, Event Management, Culinary, and Resort Leadership to maximize event ... Progressive leadership experience in Banquets, Event Operations, Conference Services, or Food ...

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Conference Services Manager information

See Alabama salary details

$36.3K

$56.2K

$73.4K

How much do conference services manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for conference services manager in Alabama is $56,160.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $64,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by conference services managers, and how are they typically addressed?

Conference Services Managers often navigate challenges such as last-minute changes to event schedules, coordinating multiple vendors, and managing client expectations. To address these, strong organizational skills, clear communication, and proactive contingency planning are essential. They work closely with clients, event staff, and service providers to ensure smooth execution, and regularly debrief with teams to improve processes for future events. Flexibility and quick problem-solving are key to succeeding in this dynamic role.

What does a conference services manager do?

As a conference services manager, your primary responsibilities involve planning and supervising conferences in a variety of industries. Your duties include facilitating meetings with event representatives and committees to discuss catering, budgeting, and other services, such as entertainment, that may be needed. You may coordinate conferences or conventions in a venue like a hotel or a university, handle event staffing, and ensure vendors provide satisfactory service. You may also draft or sign contractual agreements, maintain meeting minutes and other communication records, and supervise events to solve any issues that arise.

What does a conference services manager do?

A Conference Services Manager is responsible for coordinating and managing all aspects of events and conferences held at a venue, such as hotels or convention centers. Their duties include working with clients to determine event requirements, organizing logistics, managing budgets, and ensuring all services—from catering to audio-visual needs—are delivered smoothly. They act as the main point of contact between clients and the venue, ensuring that all details are executed as planned and the event runs successfully.

What is the difference between Conference Services Manager vs Event Coordinator?

AspectConference Services ManagerEvent Coordinator
CredentialsRelevant hospitality or event management certifications, experience in venue servicesEvent planning certifications or experience, often less specialized
Work EnvironmentHotels, conference centers, corporate venuesVarious settings including corporate, nonprofit, or private events
Employer & IndustryHotels, conference centers, event venuesEvent planning firms, corporate clients, nonprofits
Primary FocusOverseeing venue services, coordinating logistics for conferencesPlanning and executing individual events

The Conference Services Manager primarily manages venue logistics and ensures smooth conference operations, often working within hotels or conference centers. In contrast, the Event Coordinator focuses on planning and executing specific events, which may include a variety of event types. Both roles require strong organizational skills, but the Conference Services Manager typically has a more specialized focus on venue management and client coordination.

What are the key skills and qualifications needed to thrive as a conference services manager, and why are they important?

To thrive as a Conference Services Manager, you need strong organizational skills, event planning experience, and a relevant degree such as hospitality management or business. Familiarity with event management software, property management systems, and audio-visual equipment is typically required. Exceptional communication, negotiation, and problem-solving abilities help build client relationships and manage on-site challenges. These skills ensure seamless event execution, high client satisfaction, and the ability to adapt to dynamic event environments.
More about Conference Services Manager jobs
What are the most commonly searched types of Conference Services jobs in Alabama? The most popular types of Conference Services jobs in Alabama are:
What are popular job titles related to Conference Services Manager jobs in Alabama? For Conference Services Manager jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Conference Services Manager jobs in Alabama look for? The top searched job categories for Conference Services Manager jobs in Alabama are:
What cities in Alabama are hiring for Conference Services Manager jobs? Cities in Alabama with the most Conference Services Manager job openings:
Conference Services Manager jobs near you
Infographic showing various Conference Services Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $56,160 per year, or $27 per hour.

Senior Conference Services Manager

Ithaka Hospitality Partners - Montgomery

Montgomery, AL • On-site

Full-time

Posted 5 days ago

Job description

Join Ithaka Hospitality Partners on an Exciting Journey!

Are you ready to be part of something extraordinary?

Ithaka Hospitality Partners is seeking a passionate and service-driven individual to join our team at Elevation Convening Center & Hotel, a purpose-driven and sophisticated destination offering stunning views of downtown Montgomery, AL.

We are currently hiring a Senior Conference Services Manager, a key leader responsible for planning, coordinating, and executing group meetings, conferences, conventions, and special events. Serving as the primary contact for clients after the sales process, this role partners with Sales, Catering, and hotel operations to ensure seamless event execution, exceptional guest experiences, and outstanding service. This is an exciting opportunity to join a collaborative team where your leadership and expertise will help create memorable experiences for every guest.

Position Summary

The Senior Conference Services Manager is responsible for the successful planning, coordination, and execution of group meetings, conferences, conventions, and special events. This position serves as the primary contact for clients after the sales process and works closely with hotel departments to ensure seamless event execution and exceptional guest experiences.

The Senior Conference Services Manager manages the hotel's most complex and high-profile groups, provides leadership and mentorship to Conference Services team members, and serves as a strategic partner to Sales, Catering, and Operations teams to maximize client satisfaction and hotel profitability.

Essential Responsibilities

Client Relationship Management

  • Serve as the primary point of contact for assigned groups and events from turnover through departure.
  • Develop strong relationships with meeting planners, event organizers, and key stakeholders.
  • Conduct pre-planning meetings and operational reviews with clients.
  • Anticipate client needs and proactively identify solutions to ensure successful event execution.
  • Maintain regular communication with clients regarding event details, timelines, and changes.
  • Resolve client concerns and service recovery opportunities promptly and professionally.

Event Planning & Execution

  • Manage the planning and execution of large-scale, complex, and VIP group programs.
  • Coordinate guest room blocks, meeting space utilization, food and beverage functions, audiovisual requirements, transportation, and special event logistics.
  • Create and maintain accurate Banquet Event Orders (BEOs), Group Resumes, and event documentation.
  • Lead pre-convention meetings and BEO review meetings.
  • Ensure all event specifications are communicated effectively to hotel departments.
  • Oversee on-site group activities and provide operational support throughout programs.
  • Monitor event execution to ensure adherence to client expectations and hotel standards.

Operational Leadership

  • Partner with Banquets, Culinary, Front Office, Housekeeping, Engineering, Revenue Management, and Sales teams to ensure flawless event delivery.
  • Facilitate communication between departments regarding group requirements and operational priorities.
  • Identify opportunities to improve efficiencies, service delivery, and guest satisfaction.
  • Assist in developing conference services standards, procedures, and best practices.
  • Participate in forecasting, staffing, and operational planning discussions.

Revenue & Financial Management

  • Maximize group revenue opportunities through upselling and enhancement recommendations.
  • Monitor group spending and event profitability.
  • Review contracts and ensure event specifications align with contracted commitments.
  • Assist with forecasting food and beverage revenue and group-related operational expenses.
  • Support collection of deposits, guarantees, and final billing processes.

Team Leadership & Development

  • Provide mentorship and guidance to Conference Services Managers, Coordinators, and Conference Concierge team members.
  • Assist with onboarding and training new team members.
  • Support department leadership in achieving service and financial objectives.
  • Serve as a resource for problem-solving and operational decision-making.
  • Act as department leader in the absence of the Director of Conference Services.

Qualifications

  • Bachelor's degree in Hospitality Management, Business, Event Management, or related field preferred.
  • Minimum 5-7 years of hotel conference services, catering, or event management experience.
  • Experience managing large convention, corporate, association, and social group business.
  • Strong understanding of hotel operations, banquet execution, and conference planning.
  • Experience with hotel sales and catering systems preferred.
  • Excellent communication, negotiation, and relationship-building skills.
  • Demonstrated ability to manage multiple complex projects simultaneously.
  • Strong organizational and problem-solving abilities.

Key Competencies

  • Client Relationship Management
  • Strategic Event Planning
  • Operational Leadership
  • Revenue Optimization
  • Team Development
  • Communication & Collaboration
  • Decision Making
  • Attention to Detail
  • Service Recovery
  • Project Management

Physical Requirements

  • Ability to stand and walk for extended periods during meetings and events.
  • Ability to move throughout hotel meeting and event spaces frequently.
  • Ability to occasionally lift up to 25 pounds.

Success Measures

  • Group and meeting planner satisfaction scores.
  • Successful execution of assigned events and programs.
  • Achievement of departmental revenue and profitability goals.
  • Accuracy and timeliness of event documentation.
  • Client retention and repeat business.
  • Effective collaboration with hotel departments.
  • Development and support of Conference Services team members.
  •  

Reporting Relationship

Reports to the Director of Sales and works closely with Sales, Catering, and Hotel Operations leadership.

Additional Expectations 

This position provides sales and event support for both Elevation Convening Center & Hotel and the Hotel at Auburn University & Dixon Conference Center. Through December 31, 2026, responsibilities are expected to be allocated approximately 75% to Elevation Convening Center & Hotel and 25% to the Hotel at Auburn University & Dixon Conference Center. Beginning January 1, 2027, the position will support Elevation Convening Center & Hotel exclusively, unless otherwise determined by business needs. Monthly travel to each property will be based upon the business demands and agreed upon with the sales/conference services leadership of both properties.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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