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Concrete Dispatcher Jobs (NOW HIRING)

Centex Materials

Dispatcher

Austin, TX · On-site

$43K - $52K/yr

Concrete Dispatchers work in a high-paced environment while also requiring extreme attention to detail. This role will be expected to conduct precise order fulfilment via phone or email, relay ...

Hercules Materials Holdings LLC

SR Dispatcher

Warren, MI · On-site

$50/hr

Hercules Concrete is currently seeking a Dispatcher to work out of our corporate office in Warren, MI. We're looking for someone that is a highly motivated and driven individual on the quest for a ...

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How much do concrete dispatcher jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for concrete dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

How does a concrete dispatcher typically coordinate with drivers and plant staff to ensure timely deliveries?

A Concrete Dispatcher plays a central role in scheduling and assigning deliveries, working closely with truck drivers and plant operators to optimize routes and load times. They must constantly communicate with drivers to update schedules based on traffic, weather, and client changes, while also ensuring that plant staff are informed about production needs. This collaboration helps prevent delays, maintains a steady workflow, and ensures customer satisfaction. Dispatchers often use specialized software to monitor deliveries and adjust plans in real time, making strong communication and problem-solving skills essential for the role.

Is it hard to get hired as a concrete dispatcher?

Getting hired as a concrete dispatcher can vary depending on experience, communication skills, and knowledge of construction operations. Employers often look for candidates with familiarity in scheduling, logistics, and industry-specific software, which can influence the ease of employment. Having relevant certifications or experience in construction or transportation can improve job prospects.

What is a concrete dispatcher?

Concrete dispatchers are professionals responsible for coordinating the delivery of concrete from production facilities to construction sites. They schedule and assign deliveries, communicate with drivers, manage orders, and ensure that the correct type and amount of concrete arrives on time. Their role involves balancing customer needs, available resources, and time constraints to keep construction projects running smoothly. Concrete dispatchers also handle unexpected issues such as delays, equipment failures, or changes in order details.

What are the key skills and qualifications needed to thrive as a concrete dispatcher, and why are they important?

To thrive as a Concrete Dispatcher, you need strong organizational skills, knowledge of concrete products, and experience in logistics or dispatching, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help manage orders, drivers, and customer expectations efficiently. These skills ensure timely deliveries, customer satisfaction, and smooth coordination between production and transportation teams.
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Concrete Dispatcher jobs near you
Infographic showing various Concrete Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Concrete Dispatcher

Knife River Corporation

Billings, MT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Knife River rating

7.6

Company rating: 7.6 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

226th of 537 rated manufacturers

Job description

At Knife River, we take care of our team because we know it's our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the Country, and we are a PEOPLE-first company. Our team members are the key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and safely each day. Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P MidCap 400 index.
As a Concrete Dispatcher, you are responsible to safely assign equipment and personnel for completion of duties or deliveries to ensure on time and efficient use of resources by dispatching trucks and personnel in a timely manner to ensure the targeted service level and cost.
Duties and/or Responsibilities:
1. Answers phone to take/alter customer's order and complete all required information. Ensure the customer understands all relevant
company policies such as "will calls", additional products over amount ordered, towing charges, and our driver's responsibilities.
2. Obtains all pertinent information from customer for accurate and efficient delivery process and verify the information back to customer.
4. Verify and obtain method of payment for each order
5. Inform fellow dispatch personnel of special instructions and give adequate notice to ensure proper materials are available
6. Complete understanding of dispatch system, process and maintenance (quotes, product line items, pricing, mix designs, etc.)
7. Ability to read maps and follow directions
8. Superior customer service skills, understanding of concrete properties and mix designs, knowledge of applicable government and
industry regulations
9. Ability to maintain confidentiality of information, prioritize multiple tasks, strong organizational and conflict resolution skills
10. Ability to operate office machines and intermediate level computer skills (Work, Excel, Windows & Outlook)
11. Communicate effectively (verbal, listening, written) . Self-motivated, team-player with good interpersonal skills; ability to maintain positive customer relations and act courteous/respectful of others.
12. Troubleshoot and problem solve situations/problems (material quality, equipment operation/repair, etc.).
13. Monitor and discuss production problems with co-workers and managers/supervisors
14. Ensure OSHA, EPA, DNR, safety and environmental regulation compliance.
15. Performs other duties as assigned.
Minimum Qualifications:
1. General education, grammar and arithmetic, GED or high school diploma or equivalent.
2. One year of telephone service or order taking in a business environment.
3. Concrete and Aggregate product training and dispatch experience preferred
Full-time employees are eligible for the following benefits:
  • Company paid Medical, Dental & Vision Insurance
  • 401K with Company Match
  • Profit Sharing
  • Paid PTO
  • 8 Paid Holidays
  • Short-term Disability & Life Insurance
  • Employee assistance Program

How To Apply:
Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.
Subject to pre-employment drug testing and background checks.
If unable to apply online, please mail completed application to:
P.O. Box 30238
Billings, MT 59107
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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