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Concierge Marriott Jobs (NOW HIRING)

White Lodging

Concierge

Milwaukee, WI · On-site

$15.25 - $19.75/hr

What You'll Do * The concierge will provide the highest quality of service to the guest ... Marriott.

Marriott Albuquerque

PM Concierge Attendant

Albuquerque, NM · On-site

$14.25 - $18.25/hr

The Marriott Albuquerque is looking for a reliable hotel concierge attendant to work at our hotel. You will be responsible for making sure our concierge guests are well taken care of, so our hotel ...

White Lodging

Concierge

Erie, PA · On-site

$15 - $19.50/hr

What You'll Do * The concierge will provide the highest quality of service to the guest ... Marriott.

AHC HOSPITALITY

Concierge Lounge Attendant

Grand Rapids, MI · On-site

$15 - $19.25/hr

Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC ... AM and PM Concierge Lounge checklist • Understand the importance of the Quality Assurance ...

Marriott

Concierge

Philadelphia, PA · On-site

$14.75 - $19/hr

None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique ...

Marriott

Concierge

Philadelphia, PA

$14.75 - $19/hr

None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique ...

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Concierge Marriott information

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How much do concierge marriott jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for concierge marriott in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Concierge Marriott position, and why are they important?

To thrive as a Concierge at Marriott, you typically need exceptional customer service abilities, a good knowledge of local attractions, and relevant hospitality experience, often with a high school diploma or equivalent. Familiarity with property management systems, reservation software, and multi-line phone systems is common, while certification in hospitality or guest services can be advantageous. Strong problem-solving skills, discretion, and a personable demeanor help concierges excel when assisting guests and resolving concerns. These skills ensure guests have a memorable and seamless stay, driving satisfaction and loyalty for the hotel.

What is the 15 5 rule at Marriott?

The 15/5 rule at Marriott for concierge staff refers to a customer service guideline where employees aim to respond to guest requests within 15 minutes and follow up within 5 minutes to ensure satisfaction. This standard helps maintain high service quality and guest experience in hospitality roles like concierge. It emphasizes promptness and attentiveness in guest interactions.

Is it hard to get hired by Marriott?

Getting hired as a Concierge at Marriott can be competitive, often requiring relevant customer service experience, strong communication skills, and a professional appearance. Candidates typically need to demonstrate hospitality knowledge and may undergo interviews and background checks as part of the hiring process.

What are typical day-to-day responsibilities for a Concierge at Marriott?

As a Concierge at Marriott, your daily responsibilities include greeting guests, assisting with restaurant reservations, arranging transportation, providing information about local attractions, and responding to special requests. You’ll serve as a key point of contact between guests and hotel departments, ensuring exceptional service and prompt resolution of any guest concerns. The role often involves multitasking in a fast-paced environment and collaborating closely with front desk staff, bell services, and housekeeping. This variety makes each day different and offers many opportunities to positively impact a guest’s overall hotel experience.

What do hotel concierges get paid?

Hotel concierges typically earn an average hourly wage ranging from $12 to $20, with annual salaries between $25,000 and $45,000 depending on experience, location, and hotel size. Tips can also significantly increase their overall income. Many concierges need strong customer service skills and knowledge of local amenities to succeed in the role.

What does a Marriott concierge do?

A Marriott concierge assists guests by providing information about hotel services, local attractions, and dining options. They handle special requests, make reservations, and ensure guests have a comfortable stay, often requiring strong communication and customer service skills.

What is a Concierge Marriott job?

A Concierge at Marriott is responsible for assisting guests with various services to enhance their stay. This includes making restaurant reservations, booking transportation, providing local recommendations, and handling special requests. The role requires strong customer service skills, knowledge of the area, and the ability to anticipate guests' needs. Concierges work closely with other hotel departments to ensure a seamless guest experience.

What cities are hiring for Concierge Marriott jobs? Cities with the most Concierge Marriott job openings:
What are the most commonly searched types of Concierge Marriott jobs? The most popular types of Concierge Marriott jobs are:
What states have the most Concierge Marriott jobs? States with the most job openings for Concierge Marriott jobs include:
What job categories do people searching Concierge Marriott jobs look for? The top searched job categories for Concierge Marriott jobs are:
Concierge Marriott jobs near you
Infographic showing various Concierge Marriott job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge

White Lodging

Milwaukee, WI • On-site

$15.25 - $19.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

33rd of 108 rated hotels

Job description

Description

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is how you make people feel. That's where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

What You'll Do

  • The concierge will provide the highest quality of service to the guest, anticipating and exceeding their expectations.
  • Assist guests with any special requests including reservations, hotel information, and arranging transportation.
  • Develop a thorough knowledge of hotel services and surroundings, the local area, and nearby travel services. Accurately answer any guest questions and provide thoughtful recommendations.
  • Help to resolve any guest complaints or concerns that come your way.
  • Assist guests with food and beverage needs while in the concierge lounge and clean the lounge as needed.
  • Develop and maintain positive working relationships.
  • Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
  • Perform other duties as assigned.

What You'll Bring

  • The concierge will have an outgoing and social personality.
  • Excellent communication and listening skills.
  • A passion for service with a positive, can-do attitude and a team-player mindset.
  • A talent for problem-solving and the ability to adapt to any situation.
  • Ability to stand and walk for long periods of time and to lift at least 10 pounds regularly.


What You Can Look Forward To

  • DailyPay option
  • Day 1 Medical, Dental and Vision insurance
  • Vacation/Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • 401(k) with company match
  • Hostcare Resources healthcare concierge
  • Leadership development
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.


Additional Information: This hotel is owned and operated by an independent franchisee. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, "Marriott"). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.

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