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Hilton Lobby Jobs (NOW HIRING)

SHAMIN HOTELS MASTER

Lobby Attendant

Richmond, VA

$12.75 - $16/hr

The Hilton Lobby Ambassador is a key representative of the hotel, responsible for creating a welcoming and memorable experience for guests from the moment they enter the lobby. They provide ...

SHAMIN HOTELS MASTER

Lobby Attendant

Portsmouth, VA · On-site

$14.50/hr

The Hilton Lobby Ambassador is a key representative of the hotel, responsible for creating a welcoming and memorable experience for guests from the moment they enter the lobby. They provide ...

SHAMIN HOTELS MASTER

PM Lobby Attendant

Williamsburg, VA

$12.75 - $16/hr

The Hilton Lobby Ambassador is a key representative of the hotel, responsible for creating a welcoming and memorable experience for guests from the moment they enter the lobby. They provide ...

Hotel Investment Services

Lobby Attendant

Bay City, MI · On-site

$13 - $16.25/hr

Job Summary DoubleTree by Hilton Bay City Riverfront is looking for dependable and detail-oriented individuals to join our team as Lobby Attendants. In this role, youll help create a clean, organized ...

Hotel Investment Services

Lobby Attendant

Bay City, MI · On-site

$13 - $16.25/hr

Job Summary DoubleTree by Hilton Bay City - Riverfront is looking for dependable and detail-oriented individuals to join our team as Lobby Attendants. In this role, you'll help create a clean ...

HM Alpha Hotels

Lobby Attendant

Indianapolis, IN · On-site

$16/hr

Division Hilton Indianapolis Description The Lobby Attendant will maintain the cleanliness and presentation of the hotel lobby, ensuring a welcoming and pristine environment for all guests.

HILTON ALBANY

Rooms Division Manager

Albany, NY

For example, Hilton Lobby, email, etc. * Be knowledgeable of the current corporate marketing programs and the standards and procedures for each. * Monitor all V.I.P.'s, special guests and requests.

Hilton Albany

Rooms Division Manager

Albany, NY · On-site

For example, Hilton Lobby, email, etc. * Be knowledgeable of the current corporate marketing programs and the standards and procedures for each. * Monitor all V.I.P.'s, special guests and requests.

Hilton Boca Raton

Lobby Attendant

Boca Raton, FL · On-site

$13.25 - $16.50/hr

... lobby, fitness center, pool, restrooms and stairwells along with employee locker rooms and ... • Hilton Team Member Travel Discounts • Free Uniforms, Safety Shoes and Team Member Parking ...

Hilton Albany

Rooms Division Manager

Albany, NY

For example, Hilton Lobby, email, etc. * Be knowledgeable of the current corporate marketing programs and the standards and procedures for each. * Monitor all V.I.P.'s, special guests and requests.

Hilton Albany

Rooms Division Manager

Albany, NY

For example, Hilton Lobby, email, etc. * Be knowledgeable of the current corporate marketing programs and the standards and procedures for each. * Monitor all V.I.P.'s, special guests and requests.

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Hilton Lobby information

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How much do hilton lobby jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for hilton lobby in the United States is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.83 per hour, depending on experience, location, and employer.

What entry-level jobs are at Hilton?

Entry-level jobs at Hilton include positions such as front desk agent, housekeeper, bell attendant, and food service associate. These roles typically require good communication skills, customer service experience, and the ability to work flexible hours. No prior experience is usually necessary, and training is provided on the job.

What is the starting pay at Hilton?

The starting pay for positions at Hilton varies by location and role but generally begins around minimum wage, which can range from $9 to $15 per hour. Entry-level roles such as front desk agents or housekeepers often start within this range, with opportunities for raises and advancement based on performance and experience.

How much do Hilton workers get paid?

Hilton lobby staff and other hotel employees typically earn wages that vary by location and role, with front desk agents earning around $12 to $20 per hour and housekeeping staff earning approximately $10 to $15 per hour. Pay rates can increase with experience, certifications, and additional responsibilities, and some positions may include tips or bonuses.

What are the main responsibilities and challenges faced by a Hilton lobby attendant during peak hours?

As a Hilton lobby attendant, your primary responsibilities during peak hours include greeting guests, providing directions, maintaining cleanliness, and ensuring a welcoming atmosphere. The main challenges often involve managing high guest traffic, responding promptly to guest requests, and coordinating with housekeeping and front desk teams to address immediate needs. Effective communication and multitasking skills are essential to ensure high guest satisfaction while maintaining the lobby's appearance and functionality.

Does Hilton pay well?

Salaries for positions at Hilton vary depending on the role, location, and experience. Entry-level roles such as front desk agents or housekeepers typically earn minimum wage or slightly above, while managerial or specialized positions tend to pay higher. Overall, Hilton offers competitive wages within the hospitality industry, often supplemented with benefits and tips for front-line staff.

What are Hilton lobby attendants and what do they do?

Hilton lobby attendants are staff members responsible for maintaining the cleanliness, appearance, and welcoming atmosphere of a Hilton hotel lobby. Their duties typically include cleaning public areas, replenishing supplies, assisting guests with directions or information, and ensuring that the lobby remains inviting at all times. They play a key role in creating a positive first impression for guests and supporting the overall guest experience.

What is the difference between Hilton Lobby and Hilton Concierge?

AspectHilton LobbyHilton Concierge
Primary RoleWelcoming guests, managing check-in/check-out, providing general informationAssisting guests with personalized services, reservations, and local recommendations
Required CredentialsHigh school diploma or equivalent, customer service skillsSame as Hilton Lobby, often with additional hospitality certifications
Work EnvironmentFront desk area in hotel lobbyHotel lobby, often with more direct guest interaction
Industry UsageCommonly used in hotel operationsSpecialized role within hotel guest services

While both roles operate in the hotel lobby environment and require customer service skills, Hilton Lobby staff primarily handle check-in/check-out and guest inquiries, whereas Hilton Concierge provides personalized services and local recommendations to enhance guest experience.

What are the key skills and qualifications needed to thrive as a Hilton Lobby Attendant, and why are they important?

To thrive as a Hilton Lobby Attendant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with cleaning equipment, hotel communication systems, and safety protocols is typically required. Exceptional interpersonal skills, a positive attitude, and reliability help attendants create a welcoming environment for guests. These abilities ensure a clean, inviting lobby and contribute to the overall guest experience and satisfaction.
More about Hilton Lobby jobs
What cities are hiring for Hilton Lobby jobs? Cities with the most Hilton Lobby job openings:
What job categories do people searching Hilton Lobby jobs look for? The top searched job categories for Hilton Lobby jobs are:
Hilton Lobby jobs near you
Infographic showing various Hilton Lobby job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, 9% Part Time, and 8% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,163 per year, or $15.5 per hour.

Lobby Attendant

SHAMIN HOTELS MASTER

Richmond, VA

$12.75 - $16/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

How to Apply:

If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: https://shaminhotels.jobaline.com/

Enter the job title and location and apply!

Position Overview:

The Hilton Lobby Ambassador is a key representative of the hotel, responsible for creating a welcoming and memorable experience for guests from the moment they enter the lobby. They provide exceptional customer service, assist with guest inquiries, and ensure that guests feel valued and well taken care of throughout their stay.

Essential Job Functions:

Guest Greeting and Assistance:

Welcome guests as they enter the lobby, providing a warm and friendly greeting.

  • Offer assistance with luggage, directions, and other guest needs.
  • Escort guests to the front desk for check-in or to other areas of the hotel as requested.

Information and Concierge Services:

  • Provide information about hotel amenities, services, and local attractions.
  • Assist guests with restaurant reservations, transportation arrangements, and ticket bookings.
  • Offer personalized recommendations and insider tips to enhance the guest experience.

Problem Resolution:

  • Address guest concerns or complaints promptly and effectively.
  • Liaise with hotel staff and management to resolve issues and ensure guest satisfaction.
  • Follow up with guests to ensure that their needs have been met and that they are satisfied with the resolution.

Lobby Presentation:

  • Ensure that the lobby area is clean, organized, and visually appealing at all times.
  • Monitor and replenish amenities such as newspapers, magazines, and refreshments.
  • Arrange seating areas and decor to create a welcoming and comfortable environment for guests.

Guest Recognition and Engagement:

  • Build rapport with guests and establish personal connections to make them feel valued and appreciated.
  • Remember and acknowledge returning guests, VIPs, and loyal customers.
  • Anticipate guest needs and proactively offer assistance or recommendations.

Safety and Security:

  • Maintain awareness of the lobby area and surroundings to ensure the safety and security of guests and property.
  • Monitor guest activity and report any suspicious behavior or security concerns to management.
  • Follow established safety protocols and emergency procedures in the event of an incident or evacuation.

Top Requirements:

  • Team Up: Be Golden, Collaborate and Help Others Succeed.
  • Own It: Be a role model, Embrace Responsibility and Keep Learning.
  • Passionately Serve: Be Positive, Care Deeply and Create Memories.

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Apply Here!: https://shaminhotels.jobaline.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in customer service, hospitality, or a related field.
  • Excellent communication and interpersonal skills.
  • Friendly and outgoing personality with a genuine desire to help others.
  • Strong problem-solving abilities and ability to remain calm under pressure.
  • Knowledge of hotel operations, local attractions, and tourist services.
  • Professional appearance and demeanor.
  • Ability to stand, walk, and lift objects for extended periods.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays.

The Hilton Lobby Ambassador plays a vital role in creating a positive first impression and ensuring that guests feel welcome and valued throughout their stay. Their dedication to exceptional service, attention to detail, and proactive approach to guest engagement contribute to the overall success and reputation of the hotel.

Apply