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Hilton Lobby Jobs (NOW HIRING)

SHAMIN HOTELS MASTER

Lobby Attendant

Richmond, VA

$12.75 - $16/hr

The Hilton Lobby Ambassador is a key representative of the hotel, responsible for creating a welcoming and memorable experience for guests from the moment they enter the lobby. They provide ...

SHAMIN HOTELS MASTER

PM Lobby Attendant

Williamsburg, VA

$12.75 - $16/hr

The Hilton Lobby Ambassador is a key representative of the hotel, responsible for creating a welcoming and memorable experience for guests from the moment they enter the lobby. They provide ...

Hotel Investment Services

Lobby Attendant

Bay City, MI · On-site

$13 - $16.25/hr

Job Summary DoubleTree by Hilton Bay City Riverfront is looking for dependable and detail-oriented individuals to join our team as Lobby Attendants. In this role, youll help create a clean, organized ...

Hotel Investment Services

Lobby Attendant

Bay City, MI · On-site

$13 - $16.25/hr

Job Summary DoubleTree by Hilton Bay City - Riverfront is looking for dependable and detail-oriented individuals to join our team as Lobby Attendants. In this role, you'll help create a clean ...

HM Alpha Hotels

Lobby Attendant

Indianapolis, IN · On-site

$16/hr

Division Hilton Indianapolis Description The Lobby Attendant will maintain the cleanliness and presentation of the hotel lobby, ensuring a welcoming and pristine environment for all guests.

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How much do hilton lobby jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for hilton lobby in the United States is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.83 per hour, depending on experience, location, and employer.

What does a Hilton lobby attendant do?

Hilton lobby attendants are staff members responsible for maintaining the cleanliness, appearance, and welcoming atmosphere of a Hilton hotel lobby. Their duties typically include cleaning public areas, replenishing supplies, assisting guests with directions or information, and ensuring that the lobby remains inviting at all times. They play a key role in creating a positive first impression for guests and supporting the overall guest experience.

What are the main responsibilities and challenges faced by a Hilton lobby attendant during peak hours?

As a Hilton lobby attendant, your primary responsibilities during peak hours include greeting guests, providing directions, maintaining cleanliness, and ensuring a welcoming atmosphere. The main challenges often involve managing high guest traffic, responding promptly to guest requests, and coordinating with housekeeping and front desk teams to address immediate needs. Effective communication and multitasking skills are essential to ensure high guest satisfaction while maintaining the lobby's appearance and functionality.

What are the key skills and qualifications needed to thrive as a Hilton lobby attendant, and why are they important?

To thrive as a Hilton Lobby Attendant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with cleaning equipment, hotel communication systems, and safety protocols is typically required. Exceptional interpersonal skills, a positive attitude, and reliability help attendants create a welcoming environment for guests. These abilities ensure a clean, inviting lobby and contribute to the overall guest experience and satisfaction.

What is the difference between Hilton Lobby and Hilton Concierge?

AspectHilton LobbyHilton Concierge
Primary RoleWelcoming guests, managing check-in/check-out, providing general informationAssisting guests with personalized services, reservations, and local recommendations
Required CredentialsHigh school diploma or equivalent, customer service skillsSame as Hilton Lobby, often with additional hospitality certifications
Work EnvironmentFront desk area in hotel lobbyHotel lobby, often with more direct guest interaction
Industry UsageCommonly used in hotel operationsSpecialized role within hotel guest services

While both roles operate in the hotel lobby environment and require customer service skills, Hilton Lobby staff primarily handle check-in/check-out and guest inquiries, whereas Hilton Concierge provides personalized services and local recommendations to enhance guest experience.

How do I get into the Hilton lobby?

To access the Hilton lobby, you typically need to be a guest, visitor with a reservation, or have authorized access. Check in at the front desk or reception area, where staff will assist with entry and provide any necessary identification or credentials. Access may be restricted to ensure security and guest privacy.
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What cities are hiring for Hilton Lobby jobs?

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What job categories do people searching Hilton Lobby jobs look for?

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Hilton Lobby jobs near you
Infographic showing various Hilton Lobby job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 25% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $32,163 per year, or $15.5 per hour.

General Manager - Franchise

Hilton Worldwide Holdings, Inc.

Owatonna, MN • On-site

$85K/yr

Full-time

Posted 5 days ago

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 760 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description


The General Manager provides strategic and operational leadership for all hotel departments, fostering a culture of excellence, accountability, and guest-focused service. Key leadership responsibilities include:
  • Demonstrates strong leadership skills with a proven ability to build, mentor, and lead high-performing hotel teams while fostering a culture of accountability, engagement, and exceptional guest service.
  • Extensive experience operating within Hilton brand standards, systems, and operating procedures, ensuring full compliance with quality assurance requirements and brand expectations.
  • Advanced knowledge of the Hilton Lobby platform and key Hilton management tools, including Hilton University, R&I, OTAs, lighthouse, Hilton honors program.
  • Skilled in analyzing market performance, occupancy trends, ADR, RevPAR, competitive set data, and revenue opportunities to drive hotel profitability and market share growth.
  • Ability to collaborate effectively with ownership groups, asset managers, and corporate stakeholders by providing detailed operational, financial, and performance reporting.
  • Proven track record of leveraging Hilton systems and analytics to optimize revenue management strategies, improve operational efficiencies, enhance guest satisfaction scores, and achieve financial objectives.
  • Proven ability to lead large teams, drive operational excellence, and deliver superior financial and guest satisfaction results.

About Us
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

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