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Concierge Manager Jobs in Utah (NOW HIRING)

Inside Real Estate

Manager - Concierge

Murray, UT · On-site +1

The Concierge Manager, Concierge PRO is responsible for leading and developing a team of Concierge and Senior Concierge professionals to deliver exceptional customer service and operational ...

Serenity Healthcare

Concierge Sales Manager

Lehi, UT · On-site

$100K/yr

Concierge Sales Manager Serenity is looking for a Concierge Sales Manager to lead a premium, high-volume service location overseeing the team, day-to-day operations, revenue performance, and the ...

Sunriseseniorliving

Concierge

Midvale, UT · On-site

$14.50 - $18.75/hr

... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Concierge - Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay ...

Sunrise Senior Living

Concierge

Salt Lake City, UT · On-site

$15 - $19.25/hr

As a Concierge, you create the first impression of Sunrise-welcoming residents, families, and ... • Manage appointments, mail distribution, and resident rosters • Monitor safety protocols ...

Primrose Retirement Communities

Concierge

Washington, UT · On-site

$14 - $18.25/hr

Primrose Retirement Communities is hiring for a Concierge to be responsible for greeting visitors, answering phones, assisting the management team, and helping meet the needs of our residents with ...

NRG

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

NRG

New Customer Concierge Professional

Lindon, UT

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

NRG

New Customer Concierge Professional

Lindon, UT

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

NRG Energy

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

Mbk

$14 - $18.25/hr

Weekend Concierge At MBK Senior Living, we're committed to putting people first - our residents and ... Perform other duties and special projects as assigned or requested by Lead, Business Office Manager ...

Mbk

Concierge - PM

Murray, UT · On-site

$14.50 - $18.75/hr

Concierge - PM At MBK Senior Living, we're committed to putting people first - our residents and ... Perform other duties and special projects as assigned or requested by Lead, Business Office Manager ...

Mbk

$14 - $18.25/hr

Part Time Concierge At MBK Senior Living, we're committed to putting people first - our residents ... Perform other duties and special projects as assigned or requested by Lead, Business Office Manager ...

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Concierge Manager information

See Utah salary details

$13

$21

$34

How much do concierge manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for concierge manager in Utah is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $22.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Concierge Manager, and why are they important?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

What does a Concierge Manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

How does a Concierge Manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.
What are the most commonly searched types of Concierge jobs in Utah? The most popular types of Concierge jobs in Utah are:
What cities in Utah are hiring for Concierge Manager jobs? Cities in Utah with the most Concierge Manager job openings:
Concierge Manager jobs near you
Infographic showing various Concierge Manager job openings in Utah as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 13% Part Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,388 per year, or $21.3 per hour.
Manager - Concierge

Manager - Concierge

Inside Real Estate

Murray, UT • On-site, Remote

Full-time

Posted 3 days ago

Job description

Inside Real Estate is a fast-growing, independently-owned real estate software firm that serves as a trusted technology partner to over 500,000 top brokerages, agents, and teams. Their branded portfolio, BoldTrail, includes BoldTrail (Front Office), BoldTrail BackOffice and BoldTrail Recruit, solutions that create a complete tech ecosystem for clients, and deliver seamless end-to-end operations to scale success at any level. With an accomplished leadership team and its talented staff, Inside Real Estate brings the resources, scale, and vision to deliver ongoing innovation and success to their growing customer base.
The Concierge Manager, Concierge PRO is responsible for leading and developing a team of Concierge and Senior Concierge professionals to deliver exceptional customer service and operational excellence. This role oversees day-to-day team performance, coaching, training, quality assurance, scheduling, payroll approval, and workforce planning while driving continuous process improvements. The ideal candidate is a collaborative leader who thrives in a fast-paced environment and is passionate about developing talent and achieving results.
Key Responsibilities
  • Lead, coach, and develop a team of 12+ Concierge and Senior Concierge team members.
  • Monitor daily operations to ensure service levels, quality standards, and team goals are achieved.
  • Conduct new hire onboarding, coaching, regular one-on-one meetings, and performance evaluations.
  • Review customer interactions and provide ongoing feedback to improve service quality.
  • Create, maintain, and facilitate training materials and onboarding programs.
  • Analyze team performance and identify opportunities to improve productivity and operational efficiency.
  • Manage team scheduling and payroll approvals to ensure appropriate staffing coverage.
  • Handle performance management, attendance, and employee development initiatives.
  • Collaborate across departments to resolve escalations and improve processes.
  • Leverage technology, automation, and AI tools to enhance workflows and team effectiveness.
  • Review AI voice and SMS interactions and provide feedback to support continuous improvement.
Qualifications
Required:
  • Self-motivated with strong accountability and organizational skills.
  • Excellent time management and attention to detail.
  • Strong analytical and problem-solving abilities.
  • High technical aptitude with excellent written and verbal communication skills.
  • Ability to work independently and make sound decisions in a fast-paced environment.

Preferred:
  • 2+ years of leadership, coaching, or training experience.
  • 3+ years of leadership experience at Inside Real Estate.
  • Bachelor's degree.
Skills & Competencies
  • Leadership and team development
  • Coaching and performance management
  • Process improvement and operational excellence
  • Customer service and relationship management
  • Training and facilitation
  • Data analysis and decision-making
  • Organizational and time management
  • Adaptability in a changing environment
  • Strong communication and interpersonal skills
  • Experience leveraging technology and AI to improve workflows

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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