ZipRecruiter

Log In

1

Concierge Director Jobs in Utah (NOW HIRING)

Angel

Concierge Phone Support

Provo, UT

$21 - $24/hr

You'll work closely with the Director , who sets budget, headcount, and scope, while you own the ... Personally handle concierge calls through the pilot to understand member needs firsthand and gauge ...

Angel Studios

Concierge Phone Support

Provo, UT · On-site

$21 - $24/hr

You'll work closely with the Director , who sets budget, headcount, and scope, while you own the ... Personally handle concierge calls through the pilot to understand member needs firsthand and gauge ...

Angel Studios

Concierge Phone Support

Provo, UT · On-site

$21 - $24/hr

We're launching Concierge Support : a premium, high-touch experience where Angel Guild members ... You'll work closely with the Director , who sets budget, headcount, and scope, while you own the ...

Resorts West

Private Concierge

Park City, UT · On-site

$16.25 - $21/hr

Description of Position The Private Concierge is primarily responsible for tailoring services to ... Direct housekeeping department in full inventorying and documentation of all managed properties. i.

Resorts West

Private Concierge

Park City, UT · On-site

$16.25 - $21/hr

Description of Position The Private Concierge is primarily responsible for tailoring services to ... Direct housekeeping department in full inventorying and documentation of all managed properties. i.

Arcticwolf

Director, Tech Leads

Pleasant Grove, UT · On-site

About the Role: As a Director, you will own the technical strategy, operating model, and ... Ensure strong alignment between Technical Leads and broader S2 priorities (IR, cSOC, Concierge ...

BHC

Accurately process retail sales and postings, including merchandise and amenities, and report any overages or shortages to the direct supervisor. * Maintaina neat, organized, and visually polished ...

Awardco

Director of Global Support

Lindon, UT · On-site

... concierge support) for customers willing to invest in a higher level of service, turning ... Direct experience deploying Salesforce Agentforce (and/or Service Cloud) for support use cases (a ...

Awardco

Director of Global Support

Lindon, UT · On-site

... concierge support) for customers willing to invest in a higher level of service, turning ... Direct experience deploying Salesforce Agentforce (and/or Service Cloud) for support use cases (a ...

Vail Resorts

Assistant Front Office Manager

Park City, UT · On-site

$52K - $60K/mo

Own performance management of direct reports in bell, FD, and concierge.Train, coach, develop and retain quality front desk, resort services,concierge and bell/valet staff. * Lead standup meetings to ...

next page

Showing results 1-20

All JobsConcierge JobsConcierge Director JobsConcierge Director Jobs in Utah

Concierge Director information

See Utah salary details

$10

$16

$23

How much do concierge director jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for concierge director in Utah is $16.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.50 per hour, depending on experience, location, and employer.

What is a concierge director?

A Concierge Director is a senior hospitality professional responsible for overseeing the concierge services within a hotel, luxury residence, or resort. They manage a team of concierges, ensuring that guests receive personalized assistance with reservations, transportation, event planning, and local recommendations. The Concierge Director develops service standards, trains staff, and collaborates with other departments to enhance the overall guest experience. Their role requires strong leadership, exceptional communication skills, and in-depth knowledge of the local area. Ultimately, they strive to exceed guest expectations and contribute to the establishment's reputation for outstanding service.

What are the key skills and qualifications needed to thrive as a concierge director?

To thrive as a Concierge Director, you need extensive experience in hospitality management, a deep understanding of guest services, and often a degree in hospitality or a related field. Familiarity with property management systems (PMS), concierge software, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal communication, leadership, and problem-solving abilities help set top performers apart in this role. These skills ensure outstanding guest experiences, efficient team operations, and the ability to resolve issues promptly in luxury hospitality environments.

How does a concierge director typically collaborate with other departments to enhance guest satisfaction?

A Concierge Director works closely with various hotel departments, such as front office, housekeeping, and food and beverage, to ensure seamless guest experiences. They coordinate with these teams to fulfill special requests, resolve guest issues promptly, and provide tailored recommendations. Effective communication and relationship-building skills are essential, as the Concierge Director often acts as a bridge between guests and the wider hotel staff. This collaborative approach helps maintain high service standards and fosters a culture of hospitality throughout the property.

What is the difference between Concierge Director vs Concierge Manager?

AspectConcierge DirectorConcierge Manager
CredentialsExperience in hospitality, customer service, and leadership; certifications like Certified Hotel Concierge (CHC) are commonSimilar credentials, often with hospitality or customer service experience; certifications like CHC may be preferred
Work EnvironmentOversees multiple concierge teams, strategic planning, and high-level guest services in hotels or luxury residencesManages daily operations of concierge staff, directly assisting guests in hotels or resorts
Employer & IndustryLuxury hotels, resorts, high-end residential buildingsHotels, resorts, luxury residential properties

The main difference is that a Concierge Director focuses on strategic leadership and overseeing multiple teams, while a Concierge Manager handles daily guest services and staff management. Both roles require similar credentials and work in comparable environments, but the Director role involves higher-level planning and oversight.

What does a concierge director do?

A concierge director oversees the concierge services in a hospitality or residential setting, managing staff and ensuring guest or resident needs are met efficiently. They coordinate services such as reservations, transportation, and local recommendations, often requiring strong customer service skills and leadership abilities.

What are the most commonly searched types of Concierge jobs in Utah?

The most popular types of Concierge jobs in Utah are:

What are popular job titles related to Concierge Director jobs in Utah?

For Concierge Director jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Concierge Director jobs in Utah look for?

The top searched job categories for Concierge Director jobs in Utah are:

What cities in Utah are hiring for Concierge Director jobs?

Cities in Utah with the most Concierge Director job openings:

Concierge Director jobs near you
Infographic showing various Concierge Director job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $34,311 per year, or $16.5 per hour.

Club Concierge - Part time and Full Time Hours | Promontory Club

PROMONTORY CLUB MASTER

Park City, UT • On-site

$21/hr

Other

Re-posted 15 days ago

Key responsibilities

  • Provide travel, lodging, transportation, dining, entertainment, and visitor information services to Members.

  • Coordinate all package deliveries, make arrangements requested by Members, and act as a point of contact for Member services.

  • Follow up with Members, report generation, update membership database, and resolve Member complaints.

Job description

Elevated above the Distractions
Promontory has received universal acclaim as a destination where life's greatest moments naturally play out thanks to its unrivaled depth and breadth of extraordinary family experiences. This established community - which spans more than 11 square miles - features an investment of more than $400 million in exceptional and award-winning amenities for every season. No other community comes close.
The Promontory Club is looking to fulfill a vacancy for a Club Concierge - Part time / Full Time Hours includes weekends.
The Concierge will work closely with the Concierge Manager and is responsible for ensuring that all needs and requests of Promontory Members are met. The Concierge is expected to provide service that is far above the expectations of our Membership. No task is too large, too small or too mundane. The Concierge team is expected to offer the best service, knowledge and assistance to our Members. The Concierge will have a hands-on approach, and should constantly be striving to innovate with new ideas with ways to enhance our service product. The Concierge will act as a resource and time saver to Promontory Members and internal staff by offering an array of services. These services provide and added "Extra" benefit to residents.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide travel agent and trip planning recommendations to Members.
  • Provide lodging and transportation arrangements.
  • Arrange dining reservations.
  • Provide entertainment suggestions.
  • Provide visitor information.
  • Make any arrangements requested by Members.
  • Act as Point of Contact for Promontory Home Owner Services Program.
  • Call tracking and scheduling.
  • All Member follow-up.
  • Report generation as directed.
  • Update Membership data base as directed.
  • Coordinating all package deliveries to and from the Members.
  • Resolve Member complaints.
  • Constantly be aware of daily functions and promotions.
  • Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work practices to management; complete safety training and certifications.
  • Other duties as assigned.

OTHER DUTIES AND RESPONSIBILITIES
The Club Concierge will also:
  • Be self-motivated.
  • Be able to excel in a time sensitive, demanding environment while remaining calm and working well under stress and pressure.
  • Have outstanding guest interaction skills.
  • Display strong organizational skills.
  • Have strong administrative tendencies.
  • Recognize the necessity for standards and policies, but should also be able to adapt his/her approach to each situation as necessary.
  • Act as a role model to colleagues, and maintain the highest level of personal and ethical conduct.
  • Have high grooming standards.

EDUCATIONAL REQUIREMENTS AND CERTIFICATIONS: High School diploma or general education degree (GED) preferred; must be at least 21 years of age and be able to pass a pre - employment background check.
PREVIOUS EXPERIENCE REQUIRED: 2 to 3 years related experience in a high profile customer service position; must have excellent customer service and communication skills; basic computer skills and competency in the following, Microsoft Office including Word, Excel, and Outlook preferred.
WORKING KNOWLEDGE TO BE ACQUIRED ON JOB: Abide by Promontory policies and procedures and submit ideas for possible revision; work independently with little supervision; organizational and time management skills.
PHYSICAL REQUIREMENTS: Must be able to sit at a desk or in a meeting for extended periods of time; ability to lift 30lbs occasionally; must be willing to work various hours, nights, holidays and weekends.
Must be authorized to work in the United States without sponsorship.
Wages start at $21.00/hr and will be commensurate with experience upon employment.
Promontory offers competitive wages, golf on two award winning courses and yearly bonuses.
Promontory Club is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Apply