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Resorts In Concierge Jobs in Utah (NOW HIRING)

Resorts West

Private Concierge

Park City, UT · On-site

$16.25 - $21/hr

Description of Position The Private Concierge is primarily responsible for tailoring services to ... This position will contact guests and owners staying with Resorts West in order to verify the ...

Vail Resorts

Concierge

Park City, UT · On-site

$20 - $23/hr

The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics ... in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer.

Resorts West

Private Concierge

Park City, UT

$16.25 - $21/hr

Description of Position The Private Concierge is primarily responsible for tailoring services to ... This position will contact guests and owners staying with Resorts West in order to verify the ...

Park City Mountain

Concierge

Park City, UT

$20 - $23/hr

The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics ... in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer.

Park City Mountain

Concierge

Park City, UT

$20/hr

The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics ... in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer.

Park City Mountain

Concierge

Park City, UT

$20/hr

The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics ... in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer.

Resorts West

Ski Valet

Park City, UT · On-site

$14.75 - $18.75/hr

We expect this person to provide outstanding and anticipatory service that is in alignment with the standards of Resorts West. • • Act as ski concierge. • • Ensure a luxurious guest ...

Marriott

Assistant Recreation Manager

Park City, UT · On-site

Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to ... Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury ...

Marriott

Assistant Recreation Manager

Park City, UT

Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to ... Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury ...

Resorts West

Ski Valet

Park City, UT

$14.75 - $18.75/hr

We expect this person to provide outstanding and anticipatory service that is in alignment with the standards of Resorts West. • • Act as ski concierge. • • Ensure a luxurious guest ...

The Lodge at Blue Sky

Overnight Supervisor

Wanship, UT · On-site

... Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories ... in concierge duties, calls, and requests. The Overnight Supervisor will assist setting up the ...

Aman

Bell Attendant - Amangiri

Canyon Point, UT

$12.50 - $16.75/hr

Support the Front Office and Concierge teams with guest requests and errands * Maintain detailed ... Work in one of the most breathtaking luxury resorts in the world * Be part of a global company ...

Heihotels

$15.25 - $19.75/hr

Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most ...

Vail Resorts

Assistant Front Office Manager

Park City, UT · On-site

$52K - $60K/yr

Own performance management of direct reports in bell, FD, and concierge.Train, coach, develop and ... Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for ...

Vail Resorts

Lift Operator

Park City, UT · On-site

$20/hr

As a Lift Operator on the Lift Experience team, you are the copilot and concierge responsible for ... in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer.

Vail Resorts

Lift Operator

Park City, UT · On-site

$20/hr

As a Lift Operator on the Lift Experience team, you are the copilot and concierge responsible for ... in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer.

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Resorts In Concierge information

What do hotel concierges get paid?

Hotel concierges typically earn an average hourly wage of around $12 to $20, with annual salaries ranging from approximately $25,000 to $45,000 depending on experience, location, and the establishment's size. Tips can also significantly increase their overall income. Strong communication skills and local knowledge are important for success in this role.

What are the main challenges faced by a Resorts Concierge, and how can they be effectively managed?

A Resorts Concierge often encounters challenges such as handling multiple guest requests simultaneously, managing last-minute changes, and ensuring personalized service in a fast-paced environment. To manage these effectively, strong organizational skills, attention to detail, and clear communication with both guests and other resort departments are essential. Building strong relationships with local vendors and staying informed about resort amenities also helps concierges provide swift, accurate recommendations and solutions. Regular team meetings and ongoing training can further support concierges in delivering exceptional guest experiences.

What is the expected salary for a concierge?

The average salary for a resort concierge typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the level of service provided. Concierge roles often include tips and bonuses, which can significantly increase total compensation. Strong customer service skills and familiarity with local amenities are important for earning higher wages.

What are the key skills and qualifications needed to thrive as a Resorts Concierge, and why are they important?

To thrive as a Resorts Concierge, you need excellent customer service skills, local area knowledge, and typically a high school diploma or equivalent. Familiarity with reservation systems, property management software, and common office applications is important for daily operations. Outstanding communication, problem-solving abilities, and cultural sensitivity help create personalized and memorable guest experiences. These skills are crucial to ensuring guest satisfaction, repeat business, and the seamless operation of resort services.

What does a resort concierge do?

A resort concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities to enhance their stay. They often have strong knowledge of the local area and excellent customer service skills, and may use reservation systems or communication tools to fulfill guest requests.

Is being a hotel concierge a good job?

Being a hotel concierge is a customer service role that involves assisting guests with reservations, directions, and local recommendations. It requires strong communication skills, knowledge of the area, and often involves working flexible hours, including evenings and weekends.

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

What are popular job titles related to Resorts In Concierge jobs in Utah? For Resorts In Concierge jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Resorts In Concierge jobs in Utah look for? The top searched job categories for Resorts In Concierge jobs in Utah are:
What cities in Utah are hiring for Resorts In Concierge jobs? Cities in Utah with the most Resorts In Concierge job openings:
Resorts In Concierge jobs near you
Private Concierge

Private Concierge

Resorts West

Park City, UT • On-site

$16.25 - $21/hr

Full-time

Posted 6 days ago

Job description

Description of Position
The Private Concierge is primarily responsible for tailoring services to specific guest and owner needs. This position will contact guests and owners staying with Resorts West in order to verify the product and services they are receiving and work to arrange and coordinate each client's specific needs and requests. This position will also ensure the quality of each property prior to the client's arrival, through property inspections. This position will function as a primary contact with guests prior to their arrival and during their stay. (Professional dress is required by the position).
Key Responsibilities
1. Guest Service
a. Obtain knowledge of Resorts West culture, mission and vision.
b. Responsible for detailed knowledge of property inventory, location, amenities, etc.
c. Attain expert knowledge of Park City and provide guests and owners with any requested information.
d. Create and maintain a detailed file on each guest via daily log, overview sheets and sales receipts and keeping accurate records in RNS.
e. Contact each guest within 72 hours of being assigned to a guest to verify services they are receiving and learn their specific needs
f. Arrange and coordinate the needs and requests of each guest and owner prior to their arrival.
g. Communicate with Guest Services Manager on all guest service requests, incidental charges, etc.
h. Maintain current and accurate information in the RNS folio and file for each guest
i. Responsible for maintaining current and accurate transactions in RNS for billed items/services to guest and owner statements
j. Maintain relationships with frequently used vendors.
k. Maintain clean and uncluttered work space.
l. Assisting and following up with all guest issues via work orders
m. Sending thank you letters to all guests and owners upon departure
n. Perform private check-ins.
o. Keeping an accurate record of all gratuities.
2. Inspections
a. Ensure Resorts West quality and standards through inspections upon client arrival.
b. Work with Housekeeping Manager to determine and implement property specific standards.
c. Monitor and report housekeeping staff performance to Property Service Manager and housekeeping manager.
d. Complete and oversee inspection checks for all units prior to arrivals.
e. Perform inspections for all owner stays.
f. Complete departure or security checks as needed.
g. Document all inspections performed on inspector's worksheet.
h. Direct housekeeping department in full inventorying and documentation of all managed properties.
i. Make observations of needed property upgrades, deficiencies in minimum inventories and work with Owner Relations Coordinator to implement these needs.
3. Other duties as assigned.
Skills & Requirements
Necessary Skills and or Education
He/she will posses the personal skills necessary to represent Resorts West in a professional manner whenever interfacing with guests, owners and industry peers. Excellent communication skills are required. Lifting of heavy objects upwards of 75lbs and certain physical exertion such as bending and standing for extended periods of time may be required in the daily duties. He or she must have a personal vehicle for travel to and from assigned properties.

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