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Resorts In Concierge Jobs in Utah (NOW HIRING)

Private Concierge

Park City, UT · On-site

$16.25 - $21/hr

Description of Position The Private Concierge is primarily responsible for tailoring services to ... This position will contact guests and owners staying with Resorts West in order to verify the ...

Concierge

Park City, UT · On-site

$20 - $23/hr

The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics ... in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer.

Private Concierge

Park City, UT · On-site

$16.25 - $21/hr

Description of Position The Private Concierge is primarily responsible for tailoring services to ... This position will contact guests and owners staying with Resorts West in order to verify the ...

The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics ... in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer.

The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics ... in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer.

Concierge

Park City, UT · On-site

$20 - $23/hr

The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics ... in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer.

Concierge

Park City, UT · On-site

$16.25 - $21/hr

This position plays an integral role in the guest's stay as the Concierge is often one of the first individuals that a guest interacts with. ESSENTIAL FUNCTIONS Job duties include; although are not ...

Concierge

Park City, UT · On-site

$16.25 - $21/hr

This position plays an integral role in the guest's stay as the Concierge is often one of the first individuals that a guest interacts with. ESSENTIAL FUNCTIONS Job duties include; although are not ...

Ski Valet

Park City, UT · On-site

$14.75 - $18.75/hr

We expect this person to provide outstanding and anticipatory service that is in alignment with the standards of Resorts West. • • Act as ski concierge. • • Ensure a luxurious guest ...

Ski Valet

Park City, UT · On-site

$14.75 - $18.75/hr

We expect this person to provide outstanding and anticipatory service that is in alignment with the standards of Resorts West. • • Act as ski concierge. • • Ensure a luxurious guest ...

... Resorts Collection. At Auberge, we offer the opportunity to create personal memories and stories ... in concierge duties, calls, and requests. The Overnight Supervisor will assist setting up the ...

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Resorts In Concierge information

What is the difference between Resorts In Concierge vs Resorts In Front Desk Agent?

AspectResorts In ConciergeResorts In Front Desk Agent
CredentialsCustomer service experience, hospitality certifications (optional)Customer service experience, hospitality certifications (optional)
Work EnvironmentPersonalized guest services, luxury settingsFront desk operations, check-in/check-out processes
Employer & IndustryResort/hotel industry, luxury hospitalityResort/hotel industry, general hospitality
Search & Comparison IntentGuest experience, personalized servicesCheck-in/check-out, administrative tasks

Resorts In Concierge and Resorts In Front Desk Agent roles both operate within the hospitality industry, but they focus on different aspects of guest service. Concierges provide personalized assistance and luxury services, while front desk agents handle check-in/check-out and administrative duties. Both roles require customer service skills and hospitality knowledge, but their daily tasks and guest interaction levels differ.

Do hotel resorts in concierge make good money?

Concierge staff at hotel resorts can earn a wide range of salaries depending on experience, location, and the resort's size. Entry-level concierges typically earn hourly wages plus tips, while experienced concierges in luxury resorts can make higher salaries and additional income through gratuities. Overall, the compensation is generally considered moderate but can be supplemented by tips and bonuses.

How do I become a resorts in concierge?

To become a resorts in concierge, candidates typically need a high school diploma or equivalent, excellent customer service skills, and previous experience in hospitality or customer service roles. Some employers prefer candidates with certifications in hospitality or tourism, and fluency in multiple languages can be an advantage. On-the-job training is common, and strong communication and problem-solving skills are essential for success in this role.

How much do you get paid as a Resorts In Concierge?

A Resorts Concierge typically earns between $12 and $25 per hour, with annual salaries ranging from approximately $25,000 to $50,000 depending on experience, location, and employer. Compensation may also include tips and benefits, and strong customer service skills are essential for success in this role.

What does a resorts in concierge do?

A resorts concierge assists guests by providing information, making reservations, and arranging services such as transportation, dining, and activities to enhance their stay. They need strong communication skills, local knowledge, and often use reservation or guest management systems to fulfill guest requests efficiently.

What are popular job titles related to Resorts In Concierge jobs in Utah?

For Resorts In Concierge jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Resorts In Concierge jobs in Utah look for?

The top searched job categories for Resorts In Concierge jobs in Utah are:

What cities in Utah are hiring for Resorts In Concierge jobs?

Cities in Utah with the most Resorts In Concierge job openings:

Private Concierge

Resorts West

Park City, UT • On-site

$16.25 - $21/hr

Full-time

Re-posted 28 days ago


Job description

Description of Position
The Private Concierge is primarily responsible for tailoring services to specific guest and owner needs. This position will contact guests and owners staying with Resorts West in order to verify the product and services they are receiving and work to arrange and coordinate each client's specific needs and requests. This position will also ensure the quality of each property prior to the client's arrival, through property inspections. This position will function as a primary contact with guests prior to their arrival and during their stay. (Professional dress is required by the position).
Key Responsibilities
1. Guest Service
a. Obtain knowledge of Resorts West culture, mission and vision.
b. Responsible for detailed knowledge of property inventory, location, amenities, etc.
c. Attain expert knowledge of Park City and provide guests and owners with any requested information.
d. Create and maintain a detailed file on each guest via daily log, overview sheets and sales receipts and keeping accurate records in RNS.
e. Contact each guest within 72 hours of being assigned to a guest to verify services they are receiving and learn their specific needs
f. Arrange and coordinate the needs and requests of each guest and owner prior to their arrival.
g. Communicate with Guest Services Manager on all guest service requests, incidental charges, etc.
h. Maintain current and accurate information in the RNS folio and file for each guest
i. Responsible for maintaining current and accurate transactions in RNS for billed items/services to guest and owner statements
j. Maintain relationships with frequently used vendors.
k. Maintain clean and uncluttered work space.
l. Assisting and following up with all guest issues via work orders
m. Sending thank you letters to all guests and owners upon departure
n. Perform private check-ins.
o. Keeping an accurate record of all gratuities.
2. Inspections
a. Ensure Resorts West quality and standards through inspections upon client arrival.
b. Work with Housekeeping Manager to determine and implement property specific standards.
c. Monitor and report housekeeping staff performance to Property Service Manager and housekeeping manager.
d. Complete and oversee inspection checks for all units prior to arrivals.
e. Perform inspections for all owner stays.
f. Complete departure or security checks as needed.
g. Document all inspections performed on inspector's worksheet.
h. Direct housekeeping department in full inventorying and documentation of all managed properties.
i. Make observations of needed property upgrades, deficiencies in minimum inventories and work with Owner Relations Coordinator to implement these needs.
3. Other duties as assigned.
Skills & Requirements
Necessary Skills and or Education
He/she will posses the personal skills necessary to represent Resorts West in a professional manner whenever interfacing with guests, owners and industry peers. Excellent communication skills are required. Lifting of heavy objects upwards of 75lbs and certain physical exertion such as bending and standing for extended periods of time may be required in the daily duties. He or she must have a personal vehicle for travel to and from assigned properties.
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