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Concierge Manager Jobs in Provo, UT (NOW HIRING)

FASHIONPHILE

Supervisor, Client Concierge

Lehi, UT

The Concierge Supervisor collaborates with cross-functional teams, monitors performance metrics, and champions department goals, while cultivating a culture of excellence and driving continuous ...

Fashionphile

Supervisor, Client Concierge

Lehi, UT

The Concierge Supervisor collaborates with cross-functional teams, monitors performance metrics, and champions department goals, while cultivating a culture of excellence and driving continuous ...

FASHIONPHILE

Supervisor, Client Concierge

Lehi, UT · On-site

The Concierge Supervisor collaborates with cross-functional teams, monitors performance metrics, and champions department goals, while cultivating a culture of excellence and driving continuous ...

Fashionphile

Supervisor, Client Concierge

Lehi, UT · On-site

The Concierge Supervisor collaborates with cross-functional teams, monitors performance metrics, and champions department goals, while cultivating a culture of excellence and driving continuous ...

Sunriseseniorliving

Concierge

Midvale, UT

$14.50 - $18.75/hr

... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ... Concierge - Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay ...

Montage International

Concierge

Park City, UT · On-site

$16.25 - $21/hr

Please discuss with our hiring managers during our selection processes. If you are an internal ... Concierge SUMMARY The Concierge is responsible for ensuring a wonderful guest experience through ...

Montage International

Concierge

Park City, UT · On-site

$16.25 - $21/hr

Please discuss with our hiring managers during our selection processes. If you are an internal ... Concierge SUMMARY The Concierge is responsible for ensuring a wonderful guest experience through ...

Montage Hotels & Resorts

Concierge

Park City, UT · On-site

$16.25 - $21/hr

Please discuss with our hiring managers during our selection processes. If you are an internal ... Concierge SUMMARY The Concierge is responsible for ensuring a wonderful guest experience through ...

Montage Hotels & Resorts

Concierge

Park City, UT · On-site

$16.25 - $21/hr

Please discuss with our hiring managers during our selection processes. If you are an internal ... Concierge SUMMARY The Concierge is responsible for ensuring a wonderful guest experience through ...

Sunriseseniorliving

Concierge

Midvale, UT · On-site

$14.50 - $18.75/hr

As a Concierge, you create the first impression of Sunrise-welcoming residents, families, and ... entry Manage appointments, mail distribution, and resident rosters Monitor safety protocols ...

NRG

New Customer Concierge Professional

Lindon, UT

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

NRG

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

NRG

New Customer Concierge Professional

Lindon, UT

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

Stein Eriksen Lodge

Front Desk/Concierge

Park City, UT · On-site

$16.25 - $21/hr

Stein Eriksen Residences Concierge For those who seek the best, there's only Stein. Stein Eriksen ... Competitive wages with management incentive program * Great benefits including choice of health ...

The Chateaux Deer Valley

Front Desk/Concierge

Park City, UT · On-site

$16.25 - $21/hr

Stein Eriksen Residences Concierge For those who seek the best, there's only Stein. Stein Eriksen ... Competitive wages with management incentive program * Great benefits including choice of health ...

Greystar

Overnight Concierge - Sanctuary

Lehi, UT · On-site

$21 - $23/hr

Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of ... concierge vendors. Physical Demands: * Incumbents need to be able to stand, walk, and/or sit for ...

Resorts West

Private Concierge

Park City, UT

$16.25 - $21/hr

Description of Position The Private Concierge is primarily responsible for tailoring services to ... Communicate with Guest Services Manager on all guest service requests, incidental charges, etc. h.

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Concierge Manager information

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$13

$22

$35

How much do concierge manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for concierge manager in Provo, UT is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $23.17 per hour, depending on experience, location, and employer.

What does a concierge manager do?

A Concierge Manager oversees the concierge team in hotels, luxury residences, or resorts, ensuring guests receive exceptional service. Their responsibilities include managing guest requests, coordinating reservations, recommending local attractions, and handling special arrangements. They also train staff, resolve guest issues, and maintain high standards of hospitality. Concierge Managers play a crucial role in enhancing guest experiences and ensuring satisfaction throughout their stay.

What are the key skills and qualifications needed to thrive as a concierge manager?

To thrive as a Concierge Manager, you need a solid background in hospitality management, customer service, and problem-solving, often supported by a degree or relevant certifications in hospitality. Familiarity with property management systems, reservation software, and guest relationship management tools is essential. Exceptional interpersonal skills, attention to detail, and the ability to remain calm under pressure help you deliver memorable guest experiences and lead teams effectively. These skills and qualities are critical for ensuring guest satisfaction, efficient operations, and upholding the reputation of the establishment.

How does a concierge manager typically collaborate with other departments to enhance guest experiences?

As a Concierge Manager, you’ll frequently work closely with front desk staff, housekeeping, and guest services teams to ensure seamless guest experiences. Collaboration involves communicating guest preferences, arranging special requests, and coordinating with local vendors for reservations or activities. This role often requires proactive problem-solving and regular meetings with department heads to address guest feedback and improve service delivery. Building strong interdepartmental relationships is key to anticipating guest needs and delivering personalized service.

What is the difference between Concierge Manager vs Front Desk Supervisor?

Concierge ManagerFront Desk Supervisor
Oversees concierge services, manages guest requests, and coordinates with various departmentsSupervises front desk staff, handles check-ins/outs, and manages guest inquiries at the reception
Requires customer service skills, hospitality knowledge, and often experience in guest servicesRequires customer service skills, hospitality experience, and staff management abilities
Works primarily in hotels, resorts, or luxury establishmentsWorks mainly at hotel front desks, resorts, or hospitality venues

Both roles focus on guest service in hospitality settings, but the Concierge Manager emphasizes personalized guest experiences and service coordination, while the Front Desk Supervisor manages daily front desk operations and staff supervision.

How much do concierge managers make?

Concierge managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the establishment. They often oversee staff, coordinate guest services, and require strong communication and organizational skills. Salaries can vary based on the hospitality environment and additional certifications held.

Is being a concierge manager a difficult job?

Concierge managers oversee guest services and coordinate requests in hospitality settings, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What cities near Provo, UT are hiring for Concierge Manager jobs?

Cities near Provo, UT with the most Concierge Manager job openings:

Concierge Manager jobs near you

Club Concierge - Part time and Full Time Hours | Promontory Club

PROMONTORY CLUB MASTER

Park City, UT • On-site

$21/hr

Other

Posted 27 days ago

Job description

Elevated above the Distractions
Promontory has received universal acclaim as a destination where life's greatest moments naturally play out thanks to its unrivaled depth and breadth of extraordinary family experiences. This established community - which spans more than 11 square miles - features an investment of more than $400 million in exceptional and award-winning amenities for every season. No other community comes close.
The Promontory Club is looking to fulfill a vacancy for a Club Concierge - Part time / Full Time Hours includes weekends.
The Concierge will work closely with the Concierge Manager and is responsible for ensuring that all needs and requests of Promontory Members are met. The Concierge is expected to provide service that is far above the expectations of our Membership. No task is too large, too small or too mundane. The Concierge team is expected to offer the best service, knowledge and assistance to our Members. The Concierge will have a hands-on approach, and should constantly be striving to innovate with new ideas with ways to enhance our service product. The Concierge will act as a resource and time saver to Promontory Members and internal staff by offering an array of services. These services provide and added "Extra" benefit to residents.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide travel agent and trip planning recommendations to Members.
  • Provide lodging and transportation arrangements.
  • Arrange dining reservations.
  • Provide entertainment suggestions.
  • Provide visitor information.
  • Make any arrangements requested by Members.
  • Act as Point of Contact for Promontory Home Owner Services Program.
  • Call tracking and scheduling.
  • All Member follow-up.
  • Report generation as directed.
  • Update Membership data base as directed.
  • Coordinating all package deliveries to and from the Members.
  • Resolve Member complaints.
  • Constantly be aware of daily functions and promotions.
  • Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work practices to management; complete safety training and certifications.
  • Other duties as assigned.

OTHER DUTIES AND RESPONSIBILITIES
The Club Concierge will also:
  • Be self-motivated.
  • Be able to excel in a time sensitive, demanding environment while remaining calm and working well under stress and pressure.
  • Have outstanding guest interaction skills.
  • Display strong organizational skills.
  • Have strong administrative tendencies.
  • Recognize the necessity for standards and policies, but should also be able to adapt his/her approach to each situation as necessary.
  • Act as a role model to colleagues, and maintain the highest level of personal and ethical conduct.
  • Have high grooming standards.

EDUCATIONAL REQUIREMENTS AND CERTIFICATIONS: High School diploma or general education degree (GED) preferred; must be at least 21 years of age and be able to pass a pre - employment background check.
PREVIOUS EXPERIENCE REQUIRED: 2 to 3 years related experience in a high profile customer service position; must have excellent customer service and communication skills; basic computer skills and competency in the following, Microsoft Office including Word, Excel, and Outlook preferred.
WORKING KNOWLEDGE TO BE ACQUIRED ON JOB: Abide by Promontory policies and procedures and submit ideas for possible revision; work independently with little supervision; organizational and time management skills.
PHYSICAL REQUIREMENTS: Must be able to sit at a desk or in a meeting for extended periods of time; ability to lift 30lbs occasionally; must be willing to work various hours, nights, holidays and weekends.
Must be authorized to work in the United States without sponsorship.
Wages start at $21.00/hr and will be commensurate with experience upon employment.
Promontory offers competitive wages, golf on two award winning courses and yearly bonuses.
Promontory Club is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

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