Front Desk Supervisor
$15 - $17/hr
D. program as scheduled. a Work at front desk, concierge, and bell desk as appropriate. a Maintain a professional working relationship and promote open lines of communication with managers ...
$15 - $17/hr
D. program as scheduled. a Work at front desk, concierge, and bell desk as appropriate. a Maintain a professional working relationship and promote open lines of communication with managers ...
$15 - $17/hr
D. program as scheduled. a Work at front desk, concierge, and bell desk as appropriate. a Maintain a professional working relationship and promote open lines of communication with managers ...
Oversee Front Desk, PBX, Bell, and Concierge operations to ensure seamless guest service delivery. * Develop and implement department strategies that improve financial performance and guest ...
Oversee Front Desk, PBX, Bell, and Concierge operations to ensure seamless guest service delivery. * Develop and implement department strategies that improve financial performance and guest ...
Indianapolis, IN · On-site
$14/hr
... Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in ... Customer Service & Presentation Maintains a neat and organized Front Desk team and area at all ...
Indianapolis, IN · On-site
$14/hr
... Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in ... Customer Service & Presentation Maintains a neat and organized Front Desk team and area at all ...
Fishers, IN · On-site
$14/hr
... Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in ... Customer Service & Presentation Maintains a neat and organized Front Desk team and area at all ...
Fishers, IN · On-site
$14/hr
... Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in ... Customer Service & Presentation Maintains a neat and organized Front Desk team and area at all ...
Indianapolis, IN · On-site
$16.25 - $21/hr
Overseeing conduction of inventories of guest supplies and Concierge supplies and order as needed. * Understand all radio codes and emergency procedures. * Minimum of 1-year Front Office or Guest ...
Indianapolis, IN · On-site
$16.25 - $21/hr
Overseeing conduction of inventories of guest supplies and Concierge supplies and order as needed. * Understand all radio codes and emergency procedures. * Minimum of 1-year Front Office or Guest ...
Ensure that front desk agents are offering services such as concierge assistance, room upgrades, and special requests to enhance the guest experience. * Maintain guest profiles and preferences in the ...
Ensure that front desk agents are offering services such as concierge assistance, room upgrades, and special requests to enhance the guest experience. * Maintain guest profiles and preferences in the ...
Ensure that front desk agents are offering services such as concierge assistance, room upgrades, and special requests to enhance the guest experience. * Maintain guest profiles and preferences in the ...
Ensure that front desk agents are offering services such as concierge assistance, room upgrades, and special requests to enhance the guest experience. * Maintain guest profiles and preferences in the ...
Indianapolis, IN · On-site
$13.50 - $17.25/hr
Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing ... They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services ...
Indianapolis, IN · On-site
$13.50 - $17.25/hr
Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing ... They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services ...
Valparaiso, IN · On-site
$14.84 - $18/hr
... concierge support. This role serves as the primary point of contact for guest inquiries regarding the hotel's amenities and the local Valparaiso area. Key responsibilities include maintaining strict ...
Valparaiso, IN · On-site
$14.84 - $18/hr
... concierge support. This role serves as the primary point of contact for guest inquiries regarding the hotel's amenities and the local Valparaiso area. Key responsibilities include maintaining strict ...
$14.84 - $18/hr
... concierge support. This role serves as the primary point of contact for guest inquiries regarding the hotel's amenities and the local Valparaiso area. Key responsibilities include maintaining strict ...
Quick apply
$14.84 - $18/hr
... concierge support. This role serves as the primary point of contact for guest inquiries regarding the hotel's amenities and the local Valparaiso area. Key responsibilities include maintaining strict ...
Valparaiso, IN · On-site
$14.84 - $18/hr
... concierge support. This role serves as the primary point of contact for guest inquiries regarding the hotel's amenities and the local Valparaiso area. Key responsibilities include maintaining strict ...
Valparaiso, IN · On-site
$14.84 - $18/hr
... concierge support. This role serves as the primary point of contact for guest inquiries regarding the hotel's amenities and the local Valparaiso area. Key responsibilities include maintaining strict ...
Carmel, IN · On-site
$14 - $16/hr
Job Summary Fitness Desk Attendant | Evenings & Weekends Outdoor Concierge | Mornings, Evenings & Weekends The Fitness Desk Attendant will be responsible for creating a positive member experience by ...
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Carmel, IN · On-site
$14 - $16/hr
Job Summary Fitness Desk Attendant | Evenings & Weekends Outdoor Concierge | Mornings, Evenings & Weekends The Fitness Desk Attendant will be responsible for creating a positive member experience by ...
Evansville, IN · On-site
... front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. * Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution ...
Evansville, IN · On-site
... front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. * Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution ...
... front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. * Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution ...
... front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. * Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution ...
ASSISTANT COORDINATOR & CLIENT CONCIERGE 828 Venue Management Company is a fast-growing network of ... front-of-house event assistance. The ACC may also assist with administrative tasks, client ...
Quick apply
ASSISTANT COORDINATOR & CLIENT CONCIERGE 828 Venue Management Company is a fast-growing network of ... front-of-house event assistance. The ACC may also assist with administrative tasks, client ...
Indianapolis, IN · On-site
$13.75 - $17/hr
... concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk. Job Duties & Functions * Comply at all times with Avion ...
Indianapolis, IN · On-site
$13.75 - $17/hr
... concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk. Job Duties & Functions * Comply at all times with Avion ...
$13.75 - $17/hr
... concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk. Job Duties & Functions * Comply at all times with Avion ...
$13.75 - $17/hr
... concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk. Job Duties & Functions * Comply at all times with Avion ...
Indianapolis, IN · On-site
$13.75 - $17/hr
... concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk. Job Duties & Functions * Comply at all times with Avion ...
Quick apply
Indianapolis, IN · On-site
$13.75 - $17/hr
... concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk. Job Duties & Functions * Comply at all times with Avion ...
Zionsville, IN · On-site
$17.25 - $22/hr
We pride ourselves on offering concierge-level service-without the bureaucracy.Key Responsibilities ... Manage the front desk including welcoming patients, verifying intake information, and ensuring ...
Zionsville, IN · On-site
$17.25 - $22/hr
We pride ourselves on offering concierge-level service-without the bureaucracy.Key Responsibilities ... Manage the front desk including welcoming patients, verifying intake information, and ensuring ...
Zionsville, IN · On-site
$17.25 - $22/hr
We pride ourselves on offering concierge-level service--without the bureaucracy. Key ... Manage the front desk including welcoming patients, verifying intake information, and ensuring ...
Quick apply
Zionsville, IN · On-site
$17.25 - $22/hr
We pride ourselves on offering concierge-level service--without the bureaucracy. Key ... Manage the front desk including welcoming patients, verifying intake information, and ensuring ...
| Aspect | Concierge Front | Front Desk Agent |
|---|---|---|
| Credentials | Customer service experience, sometimes certifications in hospitality | Customer service experience, hospitality training often preferred |
| Work Environment | Luxury hotels, resorts, high-end establishments | Hotels, motels, hospitality venues |
| Employer & Industry | Luxury hospitality, concierge services | General hospitality, hotel front desks |
| Primary Role | Assist guests with personalized services, reservations, local info | Check-in/check-out, guest inquiries, administrative tasks |
While both roles involve guest interaction, a Concierge Front focuses on personalized services and guest experience enhancement, often in luxury settings. A Front Desk Agent handles check-in/check-out and administrative duties. The roles overlap in customer service skills but differ in scope and responsibilities.
$15 - $17/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 12 days ago
-Great starting pay and flexible shifts!
-Up to 15 PTO Days per year for FT and PT!
-Medical, Dental and Vision Insurance
-Critical Illness and Accident Insurances
-Monthly and Referral Bonus
-401k
-Pet Insurance
-Brand Travel Discounts
Job Description:
The Front Desk Supervisor is responsible for supervising the guest services team to ensure completion of essential duties necessary for an efficient Front Desk operation.
Responsibilities will include but not be limited to:
a Respond to all guestsa requests, problems, complaints and/or accidents presented at the front desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous, and efficient manner. Follow up to ensure guest satisfaction.
a Attend daily and monthly rooms meetings.
a Participate in required M.O.D. program as scheduled.
a Work at front desk, concierge, and bell desk as appropriate.
a Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.
a Work closely with accounting on follow-up items, i.e., returned checks, rejected credit cards, associate discrepancies, etc.
a Ensure staff greet and welcome all guests approaching the Front Desk in accordance with company SOPas.
a Ensure implementation of all company policies and house rules. Understand hospitality terms.
a Assist in preparation of revenue and occupancy forecasting.
a Ensure correct and accurate cash handling at the front desk.
a Ensure that associates are, always, attentive, friendly, helpful, and courteous to all guests, managers, and other associates.
a Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores.
a Monitor all V.I.P.'s, special guests and requests.
a Review daily guest services work and activity reports generated by Night Audit.
a Be familiar with all Brand Rewards programs and offers.
Basic Qualifications
a High school education, GED, or equivalent experience.
a Minimum 3 years of experience working in guest services is required with at least one of those in a supervisory role.
a Outstanding management, organization, communication, and leadership skills.
a Highly organized and detail oriented.
a Must be able to abide by the company appearance standards and compliance with the designated uniform.
a Must be able to work any shift, weekends, holidays, and special events, as needed.
a Must have employment eligibility in the U.S.
Physical requirements:
a Basic office skills, experience with personal computer & Microsoft Office, general office equipment.
a Regularly required to sit, stand, walk, bend, and use hands to handle objects, tools or controls.
a Must be able to lift to 50 lbs. and work most shift in a standing position.
a Must have a valid driveras license from the applicable state.
Equal Opportunity Employer (M/F/D/V)
Employment Type: FULL_TIME